Y-Axis Overseas Careers Consultant Hyderabad / Secunderabad Reviews

Employer’s Response

Dear Colleague, Thank you for your valuable feedback. We sincerely appreciate your recognition of the learning opportunities you experienced during your time with us. Learning is our core value and we ensure we invest in the learning and development of our colleagues, from day one. Our onboarding process is designed to set employees up for success through a comprehensive 15-day classroom training program, hands-on practice through our bootcamp sessions, personalized coaching, and continuous mentorship. These initiatives are further supported by regular monthly training sessions and refresher courses, all aimed at equipping our teams to deliver knowledgeable service and support to our clients. It's heartening to know that you found these efforts meaningful. Our onboarding and training programs are designed to clearly communicate role expectations at both the individual and team levels. Every employee is part of a team, and we strongly promote collaboration and teamwork. Team members work together to support and help one another achieve individual targets while collectively striving toward the team’s goals. This involves assisting with client counselling, sharing knowledge, addressing customer inquiries, driving conversions, and delivering superior results. In our recognition-driven culture, we celebrate individual, team, and branch performance daily. High-performing teams are rewarded with incentives that not only recognize their efforts but also encourage them to bond and celebrate their success together. This approach fosters a healthy sense of competition and camaraderie among teams. At the same time, every individual is accountable for their own goals and targets, ensuring both personal and collective responsibility. Please know that we are committed to supporting our employees in overcoming such difficulties and aligning with the company's mission and practices. If you have specific concerns or need further assistance, we encourage you to reach out to us at tellus@y-axis.com.