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a compliance analyst
5d
Need Insights on WNS global services - Culture, WFH, and Work Environment
Hi all,
I've recently been offered a position at WNS (Bengaluru) and would appreciate any insights on the company's culture, work environment, WFH flexibility, and work-life balance. Your feedback will help me make a well-informed decision.
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People also ask about WNS's Customer Service Executives
Is WNS a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 62 employee reviews, it's clear that most customer service executives have an average experience working at WNS. Skill development holds the highest rating at 3.2, while career growth is rated the lowest amongst all factors at 2.5. Read reviews about skill development and career growth on AmbitionBox.
Does WNS pay their Customer Service Executives well?
According to AmbitionBox reviews, WNS customer service executives rate their salary and benefits at 2.8 out of 5, based on 62 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about WNS's customer service executives salaries here and to read reviews specifically about salary and benefits at WNS for customer service executives, click here.
How is the work culture at WNS for Customer Service Executives?
Work culture at WNS for customer service executives is rated 3.0 out of 5 by 62 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at WNS for customer service executives, click here.
How is the job security at WNS for Customer Service Executives?
Based on 62 reviews on AmbitionBox, WNS's customer service executives rate job security at 3.2 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at WNS for customer service executives, click here.
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Gender Based Ratings for WNS Customer Service Executive
based on 59 reviews
Rated by 16
Women
Rated by 43
Men
Working Days for WNS Customer Service Executive
based on 62 reviews
Rotational Shift
45%
Monday to Friday
41%
Monday to Saturday
10%
Alternate Saturday off
2%
Other
2%
Work Timings for WNS Customer Service Executive
based on 62 reviews
Flexible timing
Strict (12.30pm - 9.30pm)
Strict (1.30pm - 10.30pm)
65%
6%
6%
23% employees reported other strict timings
Shift Timings for WNS Customer Service Executive
based on 62 reviews
Day shift
Night shift
85%
15%
Business Travel for WNS Customer Service Executive
based on 62 reviews
No travel
68%
Within city
29%
Within the city
3%
23%
more
than the average Customer Service Executive Salary in India
View more details
Office cab/shuttle
6 total
responses
International/On-site exposure
1 total
response
Free meal
1 total
response
Health insurance
4 total
responses
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