Wipro is rated
3.2 out of 5 stars on
AmbitionBox, based on 30 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Wipro is rated
3.2 out of 5 stars on
AmbitionBox, based on 30 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Wipro Customer Service Associate Kolkata Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
30 reviews found
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Popular
Customer Service Associate in
Kolkata
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 29 Jul 2024
Likes
If u are a complete fresher then Wipro is the place for u to learn . I have learnt alot from the company
Dislikes
I got depression from working in the company and I have realised that I had no life while working.. No work life balance..
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Kolkata
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 15 Mar 2024
Likes
Honest review..
I would say 3/10
The process I was associated with made my life hell
I was 62 kg ,within a year I am 47 kgs
They used to change shift every single day .1 dat they will give dau shift next day week off the. Night shift again week off then day shift
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Kolkata
Full Time
·
Textile Design ,model , Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 09 May 2022
Likes
I would love to work here more if they would increase my salary on regular basis..
Dislikes
They give lots of pressure to the employee which I don't think so it correct
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Service Associate in
Kolkata
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 27 Sep 2023
Likes
Training and Work Culture
Dislikes
Long Working Hours
Customer Service Associate in
Kolkata
UnitedHealthgroup Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 04 Aug 2022
Likes
Nothing much, just the colleagues.
Dislikes
Pretty much everything.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Kolkata
It Help Desk Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 13 Sep 2021
Likes
Good exposure to BPO environment for a fresher. I came here for experience, nothing else. Also, free transport and health insurance is there, which is good for inexperienced ones.
Dislikes
The salary sucks! They don't give off on weekends on some process. But stick here for a year if you want experience.
Work Details
They provide work from home in most of the process, so that's a plus. Otherwise, office environment is mostly bpo type.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Kolkata
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Nov 2021
Likes
I have working since last 7 years. I would recommend to everyone to start there professional carrier from wipro...
Dislikes
I have seen such thing which i can dislike most..
Work Details
Work life is very flexible.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Kolkata
Business Process Outsourcing Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 22 Sep 2021
Likes
Poor company only give pressure for to much work load to his staff poor salry provided to his staff base of other company tl manager all are disgusting they don't know how to give respect to his team
Dislikes
No job security if you work as a contractual base
Work Details
No job security
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Associate in
Kolkata
Bpo Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 24 Sep 2021
Likes
If you don't void company's rules no one will throw you out of the company!
Dislikes
Lots of work pressure!
Work Details
It's a roller coster journey
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Associate in
Kolkata
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 18 Apr 2021
Likes
Not A growing company
Dislikes
Very less salary and huge work pressure plus politics
Customer Service Associate in
Kolkata
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Oct 2020
Likes
It is really great working in Wipro in this pandemic situation.
Work Details
Great
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Kolkata
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 10 Dec 2020
Likes
Best company with all features for there employees
People also ask about Wipro, Kolkata Customer Service Associates
Is Wipro, Kolkata a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 30 employee reviews, it's clear that most customer service associates have an average experience working at Wipro, Kolkata. Job Security holds the highest rating at 4.6, while career growth is rated the lowest amongst all factors at 2.2. Read reviews about job security and career growth on AmbitionBox.
Does Wipro, Kolkata pay their Customer Service Associates well?
According to AmbitionBox reviews, Wipro, Kolkata customer service associates rate their salary and benefits at 2.4 out of 5, based on 30 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Wipro, Kolkata's customer service associates salaries here and to read reviews specifically about salary and benefits at Wipro, Kolkata for customer service associates, click here.
How is the work culture at Wipro, Kolkata for Customer Service Associates?
Work culture at Wipro, Kolkata for customer service associates is rated 2.9 out of 5 by 30 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Wipro, Kolkata for customer service associates, click here.
How is the job security at Wipro, Kolkata for Customer Service Associates?
Based on 30 reviews on AmbitionBox, Wipro, Kolkata's customer service associates rate job security at 4.6 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Wipro, Kolkata, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Wipro, Kolkata for customer service associates, click here.
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