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3.7

based on 47.4k Reviews

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Wipro Customer Service Associate Kolkata Reviews

based on 30 reviews
Updated 29 Jul, 2024

Overall Rating

3.2/5
How AmbitionBox ratings work?

Category Ratings

4.6

Job Security

4.1

Skill development

2.9

Company culture

2.6

Work-Life balance

2.4

Salary & Benefits

2.3

Work Satisfaction

2.2

Promotions/Appraisal

Top Mentions in Wipro Customer Service Associate Kolkata Reviews

30 reviews found

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Top Wipro Customer Service Associate Interview Questions

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Q1. Speek for 1 min "change of education pattern due to COV ... read more
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Q2. What do you know about wipro
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Q3. Where was the sunlight fallen for one time
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People also ask about Wipro, Kolkata Customer Service Associates

Is Wipro, Kolkata a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 30 employee reviews, it's clear that most customer service associates have an average experience working at Wipro, Kolkata. Job Security holds the highest rating at 4.6, while career growth is rated the lowest amongst all factors at 2.2. Read reviews about job security and career growth on AmbitionBox.
Does Wipro, Kolkata pay their Customer Service Associates well?
According to AmbitionBox reviews, Wipro, Kolkata customer service associates rate their salary and benefits at 2.4 out of 5, based on 30 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Wipro, Kolkata's customer service associates salaries here and to read reviews specifically about salary and benefits at Wipro, Kolkata for customer service associates, click here.
How is the work culture at Wipro, Kolkata for Customer Service Associates?
Work culture at Wipro, Kolkata for customer service associates is rated 2.9 out of 5 by 30 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Wipro, Kolkata for customer service associates, click here.
How is the job security at Wipro, Kolkata for Customer Service Associates?
Based on 30 reviews on AmbitionBox, Wipro, Kolkata's customer service associates rate job security at 4.6 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Wipro, Kolkata, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Wipro, Kolkata for customer service associates, click here.

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Gender Based Ratings for Wipro Customer Service Associate Kolkata

based on 28 reviews
3.6
Rated by 11 Women

Rated 4.7 for Job Security and 4.0 for Skill Development

women
2.7
Rated by 17 Men

Rated 4.4 for Job Security and 4.2 for Skill Development

men

Working Days for Wipro Customer Service Associate Kolkata

based on 30 reviews
Rotational Shift
48%
Monday to Friday
47%
Monday to Saturday
5%

Work Timings for Wipro Customer Service Associate Kolkata

based on 30 reviews
Flexible timing
Strict (1.30pm - 11.30pm)
Strict (5.30pm - 3am)
74%
13%
13%

Shift Timings for Wipro Customer Service Associate Kolkata

based on 30 reviews
Night shift
Day shift
50%
50%

Business Travel for Wipro Customer Service Associate Kolkata

based on 30 reviews
No travel
80%
Within city
20%
Wipro Customer Service Associate Salaries in Kolkata
based on 117 salaries
₹1.1 L/yr - ₹4 L/yr
14% less than the average Customer Service Associate Salary in India
View more details
cab
Office cab/shuttle
1 total response
officeGym
Office gym
1 total response
softskill
Job/Soft skill training
1 total response
meal
Cafeteria
1 total response
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