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Webgility

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based on 48 Reviews

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Webgility Customer Success, Service & Operations Department Reviews

based on 11 reviews

Updated 31 Jan, 2024

Overall Rating

3.1/5

How AmbitionBox ratings work?

Category Ratings

4.0

Salary & Benefits

3.8

Promotions/Appraisal

3.5

Work Satisfaction

3.3

Skill development

3.2

Company culture

3.2

Work-Life balance

2.4

Job Security

Explore Reviews by Department

Customer Success, Service & Operations

3.1

• 11 Reviews

Engineering - Software & QA

3.9

• 21 Reviews

IT & Information Security

4.8

• 4 Reviews

Top Mentions in Webgility Customer Success, Service & Operations Department Reviews

11 reviews found

Sort by: Popular

Customer Service Associate in Indore

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

4.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 20 Jul 2023

Likes

Company offers good pay scale and appraisals

Dislikes

Work culture is primitive. Management is egoistic. No room for improvement and suggestions are ignored. The management asks for concerns and they corner you for blaming them.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Azure Cloud Administrator in Indore

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 09 Oct 2023

Likes

Nothing, there is no team work, management is terrible

Dislikes

everything here sucks

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

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Implementation Specialist in Indore

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

2.0

Job Security

4.0

Work-Life Balance

posted on 22 Oct 2023

Likes

Management, Environment and Work-life balance

Dislikes

Unempathetic behavior of leads, managers and directors

Customer Support Representative in Indore

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

3.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 24 Mar 2023

Likes

Working with webgility was great. You will surely learn within the company.

Dislikes

Management is not good as expected.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Success Associate in Indore

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 06 Aug 2022

Likes

It's a great place to work. I have learnt a lot from my superiors and teammates. Webgility played a major role in my career and academic development. I have spent 8 golden years in Webgility.

Dislikes

There is nothing I dislike about the organization.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Implementation Specialist in Indore

Full Time

·

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 31 Jan 2024

Likes

Evrything is great at Webgility specially the staff they are very supportive and helpfull.

Dislikes

Nothing

Customer Success Manager in Indore

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 06 May 2021

Likes

Good work environment and culture. Teammates are supportive and the management is transparent. appraisals are fair and they give good salary hike and bonus every year.

Dislikes

I don't think I dislike anything here

Work Details

The job is quite interesting! I struggled a bit in the beginning as there was no formal training session. I learnt everything on the job. I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Webgility.

CSR Executive in Indore

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 11 May 2023

Likes

Salary on time only this

Dislikes

Bad politics from the old people like TL and Senior TL, not a recommended company to join stay alert new joiners, don’t join just for the sake of money, if you are bootlickers then you can join and if you are a hard worker, they don’t appreciate it.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

Customer Success Manager in Indore

Full Time

·

Service Delivery Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

2.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

2.0

Job Security

4.0

Work-Life Balance

posted on 10 Jan 2023

Likes

Incentive

Dislikes

Job security isn't there

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Success Manager in Indore

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

5.0

Promotions/Appraisal

4.0

Skill Development

2.0

Company Culture

3.0

Work Satisfaction

5.0

Salary & Benefits

1.0

Job Security

4.0

Work-Life Balance

posted on 02 Sep 2022

Likes

Salary on time, incentives, and they allow us to work in own way and offers opportunity to show yours skills.

Dislikes

Job Security which is the biggest problem in this company. Since I joined I have seen some many times they asked employees to resign. Apart from that everything is good, even you can say excellent.

Work Details

Work policy: WFH for now but they are planning to WFO.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Manager in Indore

Service Delivery Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 24 Mar 2021

Likes

It's a good company to work with.

Dislikes

Nothing as such.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

effortlesswinner

Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

Got a question about Webgility?

Ask anonymously on communities.

Jobs at Webgility

Sr. Software Engineer - Dot Net (Immediate)

Indore

5-10 Yrs

₹ 20-35 LPA

Head of Digital Marketing

Indore

12-20 Yrs

₹ 50-80 LPA

Senior Product Designer (UI-UX)

Indore

5-10 Yrs

₹ 18-25 LPA

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 Webgility reviews submitted by Webgility employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Webgility is the right company for you. 100% of employees reported th...Read more

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Webgility Reviews >
Webgility Customer Success, Service & Operations Department Reviews Reviews

Working Days at Webgility Customer Success, Service & Operations Department

based on 11 reviews

Monday to Friday

100%

Work Timings at Webgility Customer Success, Service & Operations Department

based on 11 reviews

Strict (8pm - 5am)

Strict (8.30pm - 5.30am)

Flexible timing

30%

30%

11%

29% employees reported other strict timings

Shift Timings at Webgility Customer Success, Service & Operations Department

based on 11 reviews

Night shift

100%

Business Travel at Webgility Customer Success, Service & Operations Department

based on 11 reviews

No travel

78%

Within city

22%

Webgility Salaries in Customer Success, Service & Operations Department in India

Customer Success Manager 8 salaries	₹3.7 L/yr - ₹10.5 L/yr
Implementation Specialist 5 salaries	₹4.2 L/yr - ₹10.4 L/yr
Customer Support Manager 3 salaries	₹9 L/yr - ₹18 L/yr
Customer Support Executive 3 salaries	₹1.9 L/yr - ₹7.5 L/yr
Technical Support Executive 2 salaries	₹4 L/yr - ₹5 L/yr

Explore more salaries

Employee Benefits at Webgility Customer Success, Service & Operations Department

Office gym

1 total response

Job/Soft skill training

1 total response

Cafeteria

1 total response

Retirement benefits

0 total responses

View All

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