Delhivery Customer Success, Service & Operations Department Reviews

Likes

On time salary and job security,learn skills amazing things.

Dislikes

Work life balance for TL,Alt totally damage health because there was single person can handle entire day which was 5:30 to 8-9 pm. And continuously depression.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing, These people talk misleadingly. They mislead the customers & the staff as well.

Dislikes

The way of working is not professional. All the senior officers are non-professional.The policies of the company are not in the interest of the staff and the HR of the company does not listen to the problems of the staff.

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Infrastructure & tech was good

Dislikes

Leadership was worst. No team management and no work balance. Manager behavior was rude and nom professional.

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within Country.

Likes

All team members are friendly and every metrics are very strict and during handling operation there are many equipments which is very usable and its very good for productivity. Overall it's a good workplace.

Dislikes

We should more curious about health and safety. Every GCs should aware about it and company should visit every werehouse to check near miss possibilities and which of the things or equipments are not for docks and manpowers.

Likes

With Hardwork, you can learn a lot of skills like data management, team handling, pressure handling,

Dislikes

Bossy culcture, Sameep Kant Dixit , Zero work life, Zero respect, No promotions, Office politics, Leaders misbehave, Ceo misbehave,

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

I like it's service and on time salary and helping juniors

Dislikes

Performance of delivery boys due to costumer unreached at the location and after that delivery boy didn't maintain there performance on there regular basis.

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

I'm proud to be company because many family are financial support for this company.

Dislikes

Extra duty without any OT. GC required instead of JL. Working equipments are not sufficiently available.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Gained a lot of experience in a very short span in terms of logistics. The job as TL in Last Mile Operations is challenging, especially when all field work depends on the manpower. It is not really easy to manage every parameter smoothly in Last Mile.

Dislikes

No Overtime. No Festive Bonus/Holidays No Cab/Shuttle 1 Day off in a Week

Likes

Good

Dislikes

However, I can share some common challenges people might face in various workplaces, including logistics companies like Delhivery. These could include long hours, high-pressure environments due to tight delivery schedules, or dealing with operational challenges such as logistics coordination and customer service issues. If you have specific concerns or want to know more about potential challenges at Delhivery, feel free to share!...Read More

Likes

Practical approach towards employee benefits. Best platform for Freshers to explore automation oriented service based industries.. the point is there are a lot of growth opportunities. Salary should ONLY be negotiated at the time of joining, cz appraisal is less compared to CC cashback.

Dislikes

Noticable Biased monopoly of ground management. Complex hierarchy.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Just as a start for career it is ok. Nothing good and special.

Dislikes

Culture and workplace satisfaction are worst. No new learnings. Just sop are made to be followed. No new learnings. Just work like a slave and also Team leader are forced to go for delivering parcels and that is very frustrating.

Work Details

Work days: Monday to Saturday (Strict Timings)

Likes

Very largest logistics company in India. I have improved my skills in this company

Dislikes

I worked as a partner. In my location 6 years back lode received only 30 to 50 shipments per day. Present 800 to 1000 shipments received. Now company taking under dc with out any information. Due to increase the volume.

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.