Vkalp Quality Assurance Department Reviews

Likes

If we talk about job security then it is the worst company ever who never think about employees, highly work pressure for agents, Poor management and policies.

Dislikes

In this corona duration company has removed all employees and not paid ever basic allowance for basic need like and food.

Work Details

I have joined vkalp as process associate and later promoted as quality analyst.

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

The most which i like in this company is that here any promotion is not bounded on education Qualification, personality, tenurity and other like this... If anyone have skills will definitely got promotions. Working environment is like a home and all the staff and team members are like a family member. Proper decorum, time to time enjoyment. And many more

Dislikes

The only one thing which i don't like is salary for support, agent can earn insentive but there is no extra earning benefits for support staff.

Work Details

I'm working as senior quality analyst and my work is to find and crub the process gap and handling the QC team, client intervention, all kind of reports and ideas to improve quality score.

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Terrible

Dislikes

Terrible

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.