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Van Heusen

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based on 251 Reviews

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Van Heusen Customer Care Associate Reviews

Updated 11 Feb, 2025

Overall Rating

3.3/5

based on 17 reviews

Rating distribution

5

6 (35.3%)

4

5 (29.4%)

3

2 (11.8%)

2

0 (0%)

1

4 (23.5%)

Category Ratings

3.7

Skill development

3.2

Company culture

3.2

Work satisfaction

3.1

Work-life balance

3.0

Salary

2.9

Job security

2.6

Promotions

What employees say about Van Heusen?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

29% employees reported

Flexible timing

40% employees reported

Within city

67% employees reported

View more detailed insights

Gender based rating

2.8

Rated by Women

4 reviews

3.8

Rated by Men

13 reviews

Van Heusen is rated 3.3 out of 5 stars on AmbitionBox, based on 17 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

Van Heusen is rated 3.3 out of 5 stars on AmbitionBox, based on 17 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

17 reviews found

Sort by: Popular

Customer Care Associate in Gurgaon / Gurugram

Full Time

·

Retail Store Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 12 Dec 2023

Likes

nothing as such

Dislikes

Store manager(Chandan singh) of vanheusen store, Ambience mall is so self centered and very cruel person. He never supports his employees and also discriminate and demotivate them. He has no quality of being a manager even he does not know how to handle the store , how to talk and how to behave with their junior. He always taunt andhumiliate their juniors. Overall the work environment and work culture is so negative just because of his behaviour and the way he handle the store....Read More

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Care Associate in Kochi

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 11 Feb 2025

Likes

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Overall Rating

Good

Customer Care Associate in Mandsaur

Full Time

·

Billing Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

3.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 24 Jan 2022

Likes

Nothing.

Dislikes

A place where you aren't understood is what makes your work feel like pressure. An creates an unbalance between your work and personal life.

Salary - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Pressured enviroment. Abusive nature of co-workers

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Employee Benefits

Incentive.

Customer Care Associate in Lucknow

Full Time

·

Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Jun 2020

Likes

In excellent, This brand is supporting me in all ways. For e.g, monetary needs, skill development and training facilities.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing, Everything is perfect here.

Work Details

It is interesting work, Give suggestion to the customer and tell them about the trends.

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Customer Care Associate in Lucknow

Full Time

·

Mens Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 18 Jun 2019

Likes

It's good to improve your skill, further objective of your life, better offering n soon.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

There is no space for freshers

Work Details

Work timings: Flexible Timings

Work related travel: This job involves International Travel.

Read Van Heusen Reviews based on similar designations

4.3

Sales Executive

(16)

4.9

Team Lead

(4)

Customer Care Associate (working remotely)

Full Time

·

Recruitment & Talent Acquisition Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 13 Jul 2023

Likes

the culture I really like it

Salary - Good
Skill development - Excellent
Job security - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

the mode of work

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Associate in New Delhi

Retail & B2C Sales Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 09 Aug 2022

Likes

Company is good

Dislikes

Senior is not good

Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Poor

You are reading trusted reviews. Keep reading to find out more about Van Heusen.

Customer Care Associate

CCA Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 16 Jun 2020

Likes

It is a great company .I am so glad to this compant. All Seniors always supportive staff's always supportive team management all good .salary always on time creativity ,meeting always for employees development skill I like this way they work with staff's always friendly with staff's I like the most thankyou

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing for dislike

Work Details

Costumer care associated

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

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Customer Care Associate in Bangalore Rural

Salesman Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

1.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 06 May 2022

Likes

Comfortable working in formal section

Skill development - Good
Promotions - Good
Company culture - Good
Work-life balance - Good

Dislikes

Manager management poor

Salary - Poor
Job security - Bad

Work Details

Great experience with my colleagues

Work days: Rotational Shift (Strict Timings)

Employee Benefits

Nothing

Customer Care Associate in Bangalore / Bengaluru

Ahmedabad Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 05 Feb 2021

Likes

Very good brand and collection is very dmart

Salary - Good
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Work Details

Very good

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Customer Care Associate in New Delhi

Retail & B2C Sales Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

1.0

Job security

1.0

Promotions

3.0

Work satisfaction

2.0

Company culture

4.0

Work-life balance

posted on 20 Sep 2019

Likes

HR activities.

Skill development - Excellent
Work-life balance - Good

Dislikes

Staff not important as compare to managers.

Job security - Bad
Promotions - Bad
Company culture - Poor

Work Details

Good

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Customer Care Associate in Kolkata

Men's Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 15 Jul 2019

Likes

Team mates r good, supervisor behavior also good

Skill development - Good
Company culture - Good

Dislikes

Salary

Work Details

Average

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Associate in Pune

Merchandising & Planning Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 08 Aug 2019

Likes

Everything has good

Salary - Good
Skill development - Good
Job security - Good
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Appraisal

Work Details

Van Heusen has good brand to work but appraisal was not satisfied by company

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Employee Benefits

Insurance

Customer Care Associate in Bangalore / Bengaluru

CSA Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 14 May 2019

Likes

Gd things is higher level people they can do what they want....use mobile anytime ask ti employee get rice from out side and have it...thats it decen company

Dislikes

The gro8is decent, no guidance for a new employee, even manager also like he don't know anything, no appreciation for good work.appraisals is horrible salary is like 11k which is a employee get depress and he can not run his life with happyly ..

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Customers support executive

Work timings: Strict Timings

Employee Benefits

Nothing any

Customer Care Associate in Pune

Enterprise & B2B Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Apr 2019

Likes

Excellent training in van heusen

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nathing

Work Details

Work timings: Strict Timings

Customer Care Associate in New Delhi

Customer care executive Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 29 Mar 2020

Likes

Nothing in vanheusen but the ambience of mall

Dislikes

I left the job because of so much pressure and the misbehaving of the seniors

Salary - Poor
Job security - Poor
Promotions - Poor

Work Details

Average, it was my necessity to work with vanheusen

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Customer Care Associate in Noida

East Zone Department

3.0

Overall Rating

3.0

Category Ratings

5.0

Salary

3.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 29 Jun 2022

Likes

It was very excellent for me .I enjoyed alot there

Salary - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

Not remember,

Work Details

Everything is possible there but my expectation not much

Work timings: Flexible Timings

Work related travel: This is a desk job.

Employee Benefits

I didn't get any convenient there

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HQ - New York, UnitedStates
Fashion & Textile
201-500 Employees (India)
Retail

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Van Heusen Reviews by Designations

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 17 Van Heusen reviews submitted by Van Heusen employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Van Heusen is the right company for you. 29% of employees reported ...the working days at Van Heusen as Rotational Shift. 60% employees reported the work timings at Van Heusen as Strict timing. Read more

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Van Heusen Customer Care Associate Reviews

Van Heusen Office Photos

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Van Heusen Customer Care Associate Salary

based on 15 salaries

₹2 L/yr - ₹2.8 L/yr

12% less than the average Customer Care Associate Salary in India

View more details

Employee Benefits for Van Heusen Customer Care Associate

Job/Soft skill training

1 total response

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

Stock options

0 total responses

View All

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