Valenta AI Private Limited Customer Success, Service & Operations Department Reviews

Likes

Innovative Work Environment. Cutting Edge Technology. Client-Centric Approach. Diversity and Inclusion.

Dislikes

Communication Challenges in a Remote Work Environment. Client Dependency and Shifting Priorities: The nature of BPO work often involves catering to client needs, which may result in shifting priorities and frequent changes in tasks. Time Difference for Global Operations: It may require adjusting work hours or participating in meetings at unconventional times

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

1 - Many opportunities to showcase talent and learn new tasks/activities 2 - Able to interact directly with clients 3 - Good career growth

Dislikes

Frequent changes in company decisions and direction

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Day to day work could be interesting but that again depends to the client. I did learn a lot in the initial stage of the job but not sure if it's all helpful in the future. Good team and understanding members at a lower level. Work life balance was a thing before, but not anymore.

Dislikes

Salaries are never paid before 18th of the following month. We are never motivated or encouraged for our work. No basic facilities at office like proper lighting, ventilation, chairs are mostly broken. Unnecessary mindless rules and regulations imposed on the employees every now and then. You think this is the worst that could happen, until the management comes up with much worse, unimaginable scenarios. So, you never know what's next. We're asked to resign immediately, if we raised genuine concerns regarding anything senseless. Management is highly toxic and very inhumane. Their procedures never made sense and are unethical. Could sense a bit of inequality. There are many more, I wouldn't recommend you join unless you really need a job....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

work - life balance. company culture,

Dislikes

N|A

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

nothing as such to like here

Dislikes

all the things

Likes

Salary if experienced

Dislikes

Job security

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

It was good working with Valenta

Dislikes

They should continue work from home

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I'm truly impressed with the supportive and collaborative culture at Valenta. The leadership team's clear vision and commitment to employee development create a a dynamic environment for growth. I feel valued, and the open communication at all levels makes it a pleasure to be part of such an innovative and forward thinking organization.

Dislikes

NA

Likes

They dont pay salary on time. Lack of knowledge. Hr acts as puppet. Pf will be deducted but wont reflect in pf account.

Dislikes

Main thing salary not given on time. We need to ask and plead to credit our salary

Work Details

Hectic without proper training

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.