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Uber

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4.2

based on 849 Reviews

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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Uber Customer Service Representative Reviews

Updated 8 May, 2021
Overall Rating
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4.9/5
based on 6 reviews

Rating distribution

Category Ratings

4.9

Company culture

4.8

Skill development

4.6

Work-life balance

4.4

Work satisfaction

4.3

Salary

3.2

Promotions

2.2

Job security

What employees say about Uber?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

60% employees reported

Flexible timing

Flexible timing

50% employees reported

Within city

Within city

67% employees reported

View more detailed insights

Gender based rating

4.0
female

Rated by Women

1 reviews

5.0
male

Rated by Men

5 reviews

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6 reviews found

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Interview Tips & Stories
2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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People also ask about Uber's Customer Service Representatives

How is Uber to work for?
Uber is rated 4.9 out of 5, based on 6 reviews by employees on AmbitionBox. Uber is known for Company culture which is rated at the top and given a rating of 4.9. However, Job security is rated the lowest at 2.2 and can be improved. To know first hand how it is like to work at Uber read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Uber?
According to AmbitionBox ratings, Uber employees rate its salary and benefits as 4.3 out of 5. You can know more about Uber Salaries at AmbitionBox
How is the work culture at Uber?
Work culture is rated 4.9 at Uber by 6 employees. While job security is rated 2.2 and work-life balance is rated 4.6 at Uber. Read detailed reviews by employees of Uber on AmbitionBox.

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Uber Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 6 Uber reviews submitted by Uber employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Uber is the right company for you. 60% of employees reported the working days at... Uber as Rotational Shift. 50% employees reported the work timings at Uber as Flexible timing. Read more
Uber Customer Service Representative Salary
based on 11 salaries
₹2 L/yr - ₹3 L/yr
22% less than the average Customer Service Representative Salary in India
View more details
Employee Benefits for Uber Customer Service Representative
freemeal
Free meal
1 total response
softskill
Job/Soft skill training
1 total response
meal
Cafeteria
1 total response
retirement
Retirement benefits
0 total responses
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