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Uber
Comparebased on 839 Reviews
Video summaryProud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Filter reviews by Uber Customer Service Representative Reviews
Rating distribution
Category Ratings
Company culture
Skill development
Work-life balance
Work satisfaction
Salary
Promotions
Job security
What employees say about Uber?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
60% employees reported
Flexible timing
50% employees reported
Within city
67% employees reported
View more detailed insights
Gender based rating
Rated by Women
1 reviews
Rated by Men
5 reviews
Jobseekers also viewed
6 reviews found
Customer Service Representative in Kolkata
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Hope my review will help others for joining this company is some following methods Like if u are well enough for the rotational shift than its okay for you otherwise you will fall sick! Rather than the culture the environment the mentors you can call them managers also are very kind humble and a mentors in all your difficult situation,therefore according to me if u work here with potential u can earn as much as u can as nowadays the organization give more flexibility to their employee with prizes like gift ,cash add as well gift cards if we perform elegantly!...Read More
- Skill development - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
The bad part about Uber is they keep all there employees in third party payroll and there if u are on the field work like customer support interaction between C2C Then there is no chance of getting promotion n all because they don't have any option to grow from customer support to the tier 1! One more bad part of Uber is life they all keep u under contract as because whenever they fell like cross cutting they put discrimination amoung the employees and laid them off the duty and settle all there salaries and laid them off whenever they want!...Read More
- Job security - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Customer Service Representative in Pune
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Friendly environment, No Work Load, No job security
- Salary - Excellent
- Skill development - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
- Job security - Poor
Work Details
Great
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Customer Service Representative in Mumbai
CSR & Sustainability Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
They are providing us all the safety tools and all the facilities which company is liable for
- Salary - Excellent
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Excellent
Dislikes
There are no other point of saying about any thing that i dont like about uber as because there are no such complain on behalf of uber
Work Details
Good
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Representative in Kolkata
Customer Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It helped me to grow in all the forms, helped me to take ownership of completing the assigned work.
- Salary - Excellent
- Skill development - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
The job security is not good. We got layed off in the pandemic situation.
Work Details
I could work independently without making my life hectic.
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
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Customer Service Representative in Chennai
CSR & Sustainability Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Culture
- Salary - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Job security
- Job security - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Customer Service Representative in Kolkata
CSR & Sustainability Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good experience
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Nothing
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
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Customer Service Executive in Gurgaon / Gurugram
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture and seniors
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
New manager and i see bhaibhatijavad, deserving employees still working as an executive and manager k relative/gaon se/ friends k bcche within 6 months TL bna diye jate hai.
- Promotions - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within Country, Travel Within City.
Process Associate in Hyderabad / Secunderabad
Full Time
Operations, Maintenance & Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Overall Rating
Team Lead in Bangalore / Bengaluru
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Overall Rating
Team Lead in Bangalore / Bengaluru (working remotely)
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Flexible work timings
- Skill development - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Appraisal part is bit unsatisfied
Customer Service Executive in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Problem solving method
- Skill development - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
No job security
- Salary - Poor
- Job security - Poor
Customer Care Executive in Hyderabad / Secunderabad
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The environment of the company was very good
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
They gave me only one week off in a week
Customer Support Associate in Hyderabad / Secunderabad
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Salary increment is not there
- Skill development - Bad
Work Details
Work timings: Strict Timings
Customer Service Executive in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nice
- Skill development - Good
Dislikes
Members not friendly employee members not friendly
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Team Lead in Hyderabad / Secunderabad
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great benefits, work life balance, Payscale, skill enhancement
- Salary - Excellent
- Skill development - Excellent
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
NA
Work Details
Work policy: Alternate week - Work from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Customer Service Associate in Gurgaon / Gurugram
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance is good. Rotational day sifts. Good place just only if you wanna get experience.
- Job security - Excellent
- Work-life balance - Excellent
Dislikes
No increment. After management has changed there are only work pressure and unnecessary meetings held every day. No growth and development I see in my career.
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Other Uber Reviews
Reporting Analyst in Bangalore / Bengaluru
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing. They treat you like shit. Don’t join. Especially the Uber COE team. Tax team to be specific. The manager will bully you, threaten you if u take leaves.
Dislikes
No work life balance. Manager expects to stay online at night. Calling on phone after 10 pm. Yelling at an individual infront of the team. Unprofessional behaviour
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 2 days/week from office
Work timings: Strict Timings
Work related travel: This is a desk job.
Staff Software Engineer in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
1. Pay is top-of-the-line for most engineering levels 2. Good internal opportunities for learning and growth
- Salary - Excellent
- Skill development - Good
- Work satisfaction - Good
Dislikes
1. Limited/no job security or work-life balance. 2. Rampant promotion vs pip culture.
- Job security - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Operations Associate in Hyderabad / Secunderabad (working remotely)
Full Time
Other Hospital Staff Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It is very good experience working at Uber. I'm so happy being a part in this organization......It is better for all the women who is doing work from home...Work and Life balance is too good as it is flexible timings.....
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I'm not satisfied with the Appraisal....as the organization can give increment every year but they are giving after 2 years with less hike....They can extend the contract for every 6 months or 1 year right but they are extending for every 3 months....other than this I like to work in this organization very heartfully....
Business Analyst in Bangalore / Bengaluru
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good folks to work with and work on global projects and amazing work culture and amazing work life balance!
- Salary - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Vertical movement or promotion is very few not many opportunities
- Job security - Poor
- Promotions - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Senior Business Analyst in Hyderabad / Secunderabad
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Perks are good, flexible working hours
- Company culture - Good
Dislikes
No growth in your career after becoming S4, if you do not make it work with your manager, you are doomed.
- Job security - Poor
- Promotions - Bad
Work Details
Work policy: Alrernate working week
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior Software Engineer in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
- Skill development - Good
- Promotions - Excellent
- Work satisfaction - Excellent
- Work-life balance - Good
Dislikes
- Company culture - Poor
Overall Rating
Safety Specialist 2 in Visakhapatnam
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Good
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Work policy: 3 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Logistic Assistant in Pune
Full Time
SCM & Logistics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Profile
- Salary - Excellent
- Skill development - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Politics
- Job security - Poor
- Promotions - Poor
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Operations Associate in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Overall Rating
City Operations Manager in New Delhi
Full Time
SCM & Logistics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary,work life balance
- Salary - Excellent
- Skill development - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Office politics
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
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Uber Reviews by Designations
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 6 Uber reviews submitted by Uber employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Uber is the right company for you. 60% of employees reported the working days at... Uber as Rotational Shift. 50% employees reported the work timings at Uber as Flexible timing. Read more- Home >
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