Uber Customer Service RepresentativeKolkata Reviews
Updated 1 Nov, 2023
Overall Rating
5.0/5
based on 3
reviews
Rating distribution
Category Ratings
5.0
Company culture
4.8
Skill development
4.1
Work-life balance
3.3
Salary
3.3
Work satisfaction
3.2
Promotions
2.2
Job security
Uber is rated
5.0 out of 5 stars on
AmbitionBox, based on 3 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the com
...
Read more
Uber is rated
5.0 out of 5 stars on
AmbitionBox, based on 3 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
3 reviews found
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Popular
Customer Service Representative in
Kolkata
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
5.0
Skill development
2.0
Job security
3.0
Promotions
3.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 01 Nov 2023
Likes
Hope my review will help others for joining this company is some following methods
Like if u are well enough for the rotational shift than its okay for you otherwise you will fall sick!
Rather than the culture the environment the mentors you can call them managers also are very kind humble and a mentors in all your difficult situation,therefore according to me if u work here with potential u can earn as much as u can as nowadays the organization give more flexibility to their employee with prizes like gift ,cash add as well gift cards if we perform elegantly!...Read More
Skill development - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
The bad part about Uber is they keep all there employees in third party payroll and there if u are on the field work like customer support interaction between C2C Then there is no chance of getting promotion n all because they don't have any option to grow from customer support to the tier 1!
One more bad part of Uber is life they all keep u under contract as because whenever they fell like cross cutting they put discrimination amoung the employees and laid them off the duty and settle all there salaries and laid them off whenever they want!...Read More
Job security - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Representative in
Kolkata
Customer Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
4.0
Skill development
3.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 12 Sep 2020
Likes
It helped me to grow in all the forms, helped me to take ownership of completing the assigned work.
Salary - Excellent
Skill development - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
The job security is not good. We got layed off in the pandemic situation.
Work Details
I could work independently without making my life hectic.
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Representative in
Kolkata
CSR & Sustainability Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 12 Mar 2019
Likes
Good experience
Salary - Good
Skill development - Good
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Uber, Kolkata Customer Service Representatives
How is Uber to work for?
Uber is rated 5.0 out of 5, based on 3 reviews by employees on AmbitionBox.
Uber is known for Company culture which is rated at the top and given a rating of 5.0. However, Job security is rated the lowest at 2.2 and can be improved. To know first hand how it is like to work at Uber read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Uber?
According to AmbitionBox ratings, Uber employees rate its salary and benefits as 3.3 out of 5. You can know more about Uber Salaries at AmbitionBox
How is the work culture at Uber?
Work culture is rated 5.0 at Uber by 3 employees. While job security is rated 2.2 and work-life balance is rated 4.1 at Uber. Read detailed reviews by employees of Uber on AmbitionBox.