This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 7 May, 2024
Overall Rating
3.3/5
How AmbitionBox ratings work?
Category Ratings
4.3
Work-life balance
3.6
Company culture
3.6
Salary
2.6
Skill development
2.6
Promotions
2.3
Job security
2.3
Work satisfaction
Twilio is rated
3.3 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Twilio is rated
3.3 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
2 reviews found
Sort by:
Popular
Credit Collection Analyst (working remotely)
Contractual
·
Accounting & Taxation Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
2.0
Skill development
1.0
Job security
2.0
Promotions
1.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 07 May 2024
Likes
Work life balance, the timing is flexible. Saturday and Sunday is off. Good pay but no other benefits for contract employees.
Work-life balance - Good
Dislikes
The way they treat the contract employee is not good. At least a respect is expected. They've hurted mentally and emotionally.
Skill development - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Credit Collection Analyst (working remotely)
Full Time
·
Finance Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Salary
4.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 10 Dec 2022
Likes
Twilio is first company to offer remote working and the culture is too transparent.
Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing major as they are still growing company and they are trying multiple tools to get the organized process in the system.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Operations Manager (working remotely)
Full Time
·
Operations, Maintenance & Support Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 27 Feb 2024
Likes
No cons at this company
Escaping joining this company is the best long term pro
Dislikes
The worst thing ever done is reporting to US managers, most of them lack sense of direction and purpose. There is a lot of favourite-ism and Indians are not valued or respected. Any ideas you share, these US managers will take credit for them from higher management, no wonder the company is so far below with NPS. Basic ideology of working towards numbers and metrics is looked at as something weird and strange, if you want to be honest to your work ethics pls avoid this disgraceful place....Read More
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Operations Manager (working remotely)
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
2.0
Job security
4.0
Promotions
3.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 11 Aug 2023
Likes
Great People , Knowledgeable colleagues to lear from
Salary - Good
Skill development - Good
Promotions - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
Layoffs - 2 in 1 x year
Job security - Poor
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Team Manager (working remotely)
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Salary
3.0
Skill development
1.0
Job security
1.0
Promotions
3.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 13 Mar 2023
Likes
good pay, good benefits
Salary - Excellent
Dislikes
work culture, work life balance
Job security - Bad
Promotions - Bad
Company culture - Bad
Work-life balance - Poor
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Team Manager (working remotely)
It Ops Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 08 Oct 2022
Likes
Good culture
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
None I can think of
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Team Manager (working remotely)
Full Time
·
Finance Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Salary
4.0
Skill development
1.0
Job security
4.0
Promotions
4.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 02 May 2023
Likes
Company culture, people, remote first
Salary - Excellent
Skill development - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
Job Security, Layoffs, frequent changes
Job security - Bad
Other Twilio Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Technical Support Engineer in
Bangalore / Bengaluru (working remotely)
Full Time
·
Operations, Maintenance & Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
3.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 18 Oct 2024
Likes
This is an amazing organisation to work with. To anyone considering to join Twilion, we have a great working culture and everyone has a equal seat at the table. You would feel heard and have a sense of satisfaction at the end of the day.
Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
There were multiple rounds of lay off previously, but now considering the company performance, we would not have any more rounds of lay off going forward
Technical Support Engineer in
Mumbai (working remotely)
Full Time
·
Operations / Strategy Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Salary
3.0
Skill development
4.0
Job security
4.0
Promotions
3.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 08 Oct 2024
Likes
Salary and hike given was good
Salary - Excellent
Job security - Good
Promotions - Good
Company culture - Good
Work-life balance - Good
Dislikes
No.structured training for process you are by your self here u have to learn things by urself
Technical Support Engineer in
Bangalore / Bengaluru
Full Time
·
IT Support Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Salary
4.0
Skill development
3.0
Job security
4.0
Promotions
4.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 05 Jun 2024
Likes
Work culture, Salary and benefits, Work life balance
Salary - Excellent
Skill development - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
Lay off employees. Job security is not good.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Data Analyst in
Bangalore / Bengaluru (working remotely)
Full Time
·
Business Intelligence & Analytics Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
4.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 01 Jun 2024
Likes
Culture and flexibility
Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Job security
Software Engineer in
Bangalore / Bengaluru (working remotely)
Full Time
·
Software Development Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Salary
3.0
Skill development
2.0
Job security
2.0
Promotions
3.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 01 Apr 2024
Likes
Pay is good.
Problems are challenging.
People are smart to work with.
Salary - Good
Dislikes
There is no bonding within teams. You are expected to work for long hours and frequently asked to give 'extra efforts' in the name of promotion and competition. Deadlines are tight. There is lot of tech debt. One person is getting the work of 2 persons. Benefits have been reduced. Company struggling to become profitable.
Job security - Poor
Promotions - Poor
Company culture - Poor
Work-life balance - Poor
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Project Manager in
Bangalore / Bengaluru
Full Time
·
Other Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
3.0
Skill development
3.0
Job security
3.0
Promotions
3.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 31 Oct 2023
Likes
People
Company culture - Good
Dislikes
Leadership and strategy sucks, constantly changing direction.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Software Engineer in
Bangalore / Bengaluru
Full Time
·
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Salary
5.0
Skill development
2.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 27 Apr 2023
Likes
The work life balance was great. The team was very cooperative and supportive of me even though I was a fresher
Salary - Excellent
Skill development - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
The company is great to work at and with excellent work culture but they have shifted their focus from growth to profitability and has had 2 major lay offs in around 6 months. Job security is the major issue now.
Job security - Poor
Work Details
Work days: Monday to Friday
(Flexible Timings)
Manager in
Bangalore / Bengaluru
Full Time
·
Service Delivery Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Salary
2.0
Skill development
2.0
Job security
3.0
Promotions
2.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 26 Mar 2023
Likes
They offered very good compensation.
Salary - Good
Dislikes
Work culture, work ethic, Job security, People orientation.
Skill development - Poor
Job security - Poor
Work satisfaction - Poor
Company culture - Poor
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Billing Analyst in
Bangalore / Bengaluru
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 26 Sep 2023
Likes
Best organisation to work
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing
Procurement Specialist Buyer in
Bangalore / Bengaluru
People also ask about Twilio's Credit Collection Analysts
How is Twilio to work for?
Twilio is rated 3.3 out of 5, based on 2 reviews by employees on AmbitionBox.
Twilio is known for Work-life balance which is rated at the top and given a rating of 4.3. However, Job security is rated the lowest at 2.3 and can be improved. To know first hand how it is like to work at Twilio read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Twilio?
According to AmbitionBox ratings, Twilio employees rate its salary and benefits as 3.6 out of 5. You can know more about Twilio Salaries at AmbitionBox
How is the work culture at Twilio?
Work culture is rated 3.6 at Twilio by 2 employees. While job security is rated 2.3 and work-life balance is rated 4.3 at Twilio. Read detailed reviews by employees of Twilio on AmbitionBox.