Thomas Cook Operations Manager Mumbai Reviews

Likes

Company policies are good, salary is always on time. Org. Has stable brand value until its APAC counterpart is sold.

Dislikes

Operational practices of 2006 followed in 2020. Highly human dependent. Technology is extremely week. Management vision is not clear, the decisions taken are frequently evaluated and changed well before implementing them. Lack of vertical communication. Reluctant to face the grasssroot realities of business. Lower and mid level teams are always crushed between expectations and reality of business goals set by Management....Read More

Work Details

As explained in my review due to manual intervention and absense of technology there is no work life balance. Clients are helpless but to call you post working hours, even bosses will not hesitate to call you and work, it's treated as normal practice.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.