Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 1K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Employer? Claim Account for FREE

THE LEELA PALACES HOTELS & RESORTS

Compare

4.0

based on 657 Reviews

Filter reviews by

THE LEELA PALACES HOTELS & RESORTS Guest Service Associate Reviews

based on 33 reviews

Updated 13 Dec, 2024

Overall Rating

3.2/5

How AmbitionBox ratings work?

Category Ratings

2.7

Job security

2.6

Salary

2.6

Skill development

2.6

Promotions

2.3

Company culture

2.2

Work satisfaction

2.1

Work-life balance

Top Mentions in THE LEELA PALACES HOTELS & RESORTS Guest Service Associate Reviews

33 reviews found

Sort by: Popular

Guest Service Associate in New Delhi

Full Time

Housekeeping & Laundry Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 18 Jan 2025

Likes

We are working 12 to 13 hours daily and some TL's and managers are not supportive they deliberately stop employees to work late and they went home on correct time

Dislikes

Working hours for employees

Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Guest Service Associate in Gurgaon / Gurugram

Full Time

Housekeeping & Laundry Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 03 Feb 2023

Likes

great place to access your career..

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good

Dislikes

work life balance

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Similar companies

View All

Taj Hotels Resorts and Palaces Reviews

4.2

• 2k Reviews

ITC Hotels Reviews

4.1

• 1.6k Reviews

Oberoi Group of Hotels Reviews

4.2

• 1.2k Reviews

Hyatt Regency Reviews

4.2

• 1.2k Reviews

Marriott International Reviews

4.2

• 1.2k Reviews

AccorHotels Reviews

4.4

• 331 Reviews

Radisson Hotels Reviews

4.0

• 1.9k Reviews

Ihg Group Reviews

3.9

• 566 Reviews

Oyo Rooms Reviews

3.3

• 3.5k Reviews

Mahindra Holidays & Resorts Reviews

3.6

• 1.9k Reviews

Guest Service Associate in New Delhi

Full Time

Food and beverage service Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 12 Mar 2019

Likes

They give the opportunity to learn and develop your skills. The work environment is friendly.

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

The only problem is the less number of offs as compared to other hotels.

Work Details

Work days: Rotational Shift

Work related travel: This is a desk job.

Guest Service Associate (working remotely)

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 13 Dec 2024

Likes

It's the worst place to work they will let you work for 14 hours.there is no personal life..Very abusive place to work as well as toxic

Dislikes

Worst palace to be part of

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Guest Service Associate in New Delhi

Housekeeping & Laundry Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Apr 2022

Likes

Every thing is good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Good

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Guest Service Associate in New Delhi

Housekeeping & Laundry Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Jun 2022

Likes

Its a very luxurious

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Timeing is very bad this property

Work Details

Work days: Monday to Saturday (Strict Timings)

Guest Service Associate in New Delhi

GSA Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 29 Oct 2019

Likes

I would not reccomend anyone to work here in Front Office . The management is very bad ! They dont care for their employees

Dislikes

Terrible ..... experiences People join and leave

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

They dont treat good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about THE LEELA PALACES HOTELS & RESORTS.

Guest Service Associate in Mumbai

Housekeeping & Laundry Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Aug 2020

Likes

Excellent

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nice work experience

Work Details

7 year experience

Work days: Monday to Saturday (Strict Timings)

Employee Benefits

All benefit this company

Discover interview dos and don'ts from real experiences

Guest Service Associate

Housekeeping & Laundry Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Nov 2018

Likes

First i Like our team work...and suppb advance knowledge from my supiriour for my carrer...

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There notthing a single word to say about leela ti dislike ..

Guest Service Associate in New Delhi

food and beverage Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Sep 2020

Likes

I like about every management be it Food and beverage,Front office department each department is punctual in time management.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary is decent

Work Details

Great

Work timings: Strict Timings

Work related travel: This is a desk job.

Guest Service Associate in New Delhi

Food and beverage Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 13 Feb 2020

Likes

Happy

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Happy

Work Details

I m working in cafe knosh

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Guest Service Associate in New Delhi

Housekeeping & Laundry Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 06 Sep 2019

Likes

Politics

Salary - Good

Dislikes

12 hour shift, no coordination at all .... Politics..

Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Work-life balance - Poor

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Guest Service Associate in New Delhi

Front Office & Guest Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Mar 2018

Likes

Great hotel for working to employee

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Good selery I like food osam

Work Details

Work days: Rotational Shift (Flexible Timings)

Guest Service Associate in Chennai

Guest service associat Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 03 Oct 2018

Likes

I am really happy to share this. Leela palace is very nice place to work. My team mats are different place so it's used to learn other culture also.and my seniors they will teach always.and we will do team outing party and all .and always they will give chance to talent based.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Some times work load and over timing.and i am not satisfy with my salary.

Work Details

Generally my work is more physical work. Slightly challenging work.its a task based work.timing is very important.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Guest Service Associate in Thiruvananthapuram

Front Office & Guest Services Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 27 May 2022

Likes

Supportive team , good training programs

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Couldn’t tell as The Leela Kovalam which is now the Raviz was used to be managed by Leela how ever there used to be owns by raviz so I think Leela was in exit mode so we rarely had events or break through at leela.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Guest Service Associate in New Delhi

F and b Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

5.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 16 Jan 2019

Likes

The clientle and standards followed by the company

Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Excellent
Company culture - Good

Dislikes

Only four offs in month with hard working schedule

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Guest Service Associate in New Delhi

House keeping Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 07 Aug 2018

Likes

This is the very large property, that's why lots of work pressure are there but all things are very nice and good for future growth and we'll opportunity.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Back to back season is too bad.

Work Details

Work timings: Strict Timings

Guest Service Associate in New Delhi

F&B service Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 26 Mar 2019

Likes

Indian brand traditional service

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Working hours

Guest Service Associate in New Delhi

F&B Service Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 02 Apr 2019

Likes

Ambience and the staff was awesome.

Skill development - Good

Dislikes

Break shift's.

Salary - Poor
Work-life balance - Poor

Work Details

Hectic

Work timings: Flexible Timings

Guest Service Associate in New Delhi

F&B Service Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 17 Aug 2018

Likes

Luxury

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Break shift

Work Details

Work timings: Flexible Timings

Top trending discussions

View All

Interview Tips & Stories

honestword

ex -

Oxane Partners

Disappointing Interview Experience with D.E. Shaw

I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.

Got a question about THE LEELA PALACES HOTELS & RESORTS?

Ask anonymously on communities.

Claim your company page and respond to reviews as an employer.

Tell us how to improve this page.

THE LEELA PALACES HOTELS & RESORTS Guest Service Associate Reviews by Locations

THE LEELA PALACES HOTELS & RESORTS Guest Service Associate New Delhi Reviews

THE LEELA PALACES HOTELS & RESORTS Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 33 THE LEELA PALACES HOTELS & RESORTS reviews submitted by THE LEELA PALACES HOTELS & RESORTS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if THE LEELA PALACES HOTELS & RE...Read more