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THE LEELA PALACES HOTELS & RESORTS

Compare

based on 653 Reviews

Filter reviews by

THE LEELA PALACES HOTELS & RESORTS Guest Service Associate Reviews

based on 32 reviews

Updated 13 Dec, 2024

Overall Rating

2.9/5

How AmbitionBox ratings work?

Category Ratings

3.0

Job Security

2.9

Salary & Benefits

2.9

Skill development

2.8

Company culture

2.8

Promotions/Appraisal

2.8

Work Satisfaction

2.6

Work-Life balance

Top Mentions in THE LEELA PALACES HOTELS & RESORTS Guest Service Associate Reviews

32 reviews found

Sort by: Popular

Guest Service Associate in New Delhi

food and beverage Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 13 Sep 2020

Likes

I like about every management be it Food and beverage,Front office department each department is punctual in time management.

Dislikes

Salary is decent

Work Details

Great

Work timings: Strict Timings

Work related travel: This is a desk job.

Guest Service Associate in Gurgaon / Gurugram

Full Time

·

Housekeeping & Laundry Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 03 Feb 2023

Likes

great place to access your career..

Dislikes

work life balance

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Guest Service Associate in New Delhi

Full Time

·

Food and beverage service Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 12 Mar 2019

Likes

They give the opportunity to learn and develop your skills. The work environment is friendly.

Dislikes

The only problem is the less number of offs as compared to other hotels.

Work Details

Work days: Rotational Shift

Work related travel: This is a desk job.

Guest Service Associate (working remotely)

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 13 Dec 2024

Likes

It's the worst place to work they will let you work for 14 hours.there is no personal life..Very abusive place to work as well as toxic

Dislikes

Worst palace to be part of

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Guest Service Associate in New Delhi

Housekeeping & Laundry Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 07 Apr 2022

Likes

Every thing is good

Dislikes

Nothing

Work Details

Good

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Guest Service Associate in New Delhi

Housekeeping & Laundry Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 29 Jun 2022

Likes

Its a very luxurious

Dislikes

Timeing is very bad this property

Work Details

Work days: Monday to Saturday (Strict Timings)

Guest Service Associate in New Delhi

GSA Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 29 Oct 2019

Likes

I would not reccomend anyone to work here in Front Office . The management is very bad ! They dont care for their employees

Dislikes

Terrible ..... experiences People join and leave

Work Details

They dont treat good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about THE LEELA PALACES HOTELS & RESORTS.

Guest Service Associate in Mumbai

Housekeeping & Laundry Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 07 Aug 2020

Likes

Excellent

Dislikes

Nice work experience

Work Details

7 year experience

Work days: Monday to Saturday (Strict Timings)

Employee Benefits

All benefit this company

Discover interview dos and don'ts from real experiences

Guest Service Associate

Housekeeping & Laundry Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 02 Nov 2018

Likes

First i Like our team work...and suppb advance knowledge from my supiriour for my carrer...

Dislikes

There notthing a single word to say about leela ti dislike ..

Guest Service Associate in New Delhi

Food and beverage Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 13 Feb 2020

Likes

Happy

Dislikes

Happy

Work Details

I m working in cafe knosh

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Guest Service Associate in New Delhi

Housekeeping & Laundry Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

4.0

Salary & Benefits

2.0

Job Security

2.0

Work-Life Balance

posted on 06 Sep 2019

Likes

Politics

Dislikes

12 hour shift, no coordination at all .... Politics..

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Guest Service Associate in New Delhi

Front Office & Guest Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 16 Mar 2018

Likes

Great hotel for working to employee

Dislikes

Good selery I like food osam

Work Details

Work days: Rotational Shift (Flexible Timings)

Guest Service Associate in Chennai

Guest service associat Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 03 Oct 2018

Likes

I am really happy to share this. Leela palace is very nice place to work. My team mats are different place so it's used to learn other culture also.and my seniors they will teach always.and we will do team outing party and all .and always they will give chance to talent based.

Dislikes

Some times work load and over timing.and i am not satisfy with my salary.

Work Details

Generally my work is more physical work. Slightly challenging work.its a task based work.timing is very important.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Guest Service Associate in Thiruvananthapuram

Front Office & Guest Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 27 May 2022

Likes

Supportive team , good training programs

Dislikes

Couldn’t tell as The Leela Kovalam which is now the Raviz was used to be managed by Leela how ever there used to be owns by raviz so I think Leela was in exit mode so we rarely had events or break through at leela.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Guest Service Associate in New Delhi

F and b Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 16 Jan 2019

Likes

The clientle and standards followed by the company

Dislikes

Only four offs in month with hard working schedule

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Guest Service Associate in New Delhi

House keeping Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 07 Aug 2018

Likes

This is the very large property, that's why lots of work pressure are there but all things are very nice and good for future growth and we'll opportunity.

Dislikes

Back to back season is too bad.

Work Details

Work timings: Strict Timings

Guest Service Associate in New Delhi

F&B service Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 26 Mar 2019

Likes

Indian brand traditional service

Dislikes

Working hours

Guest Service Associate in New Delhi

F&B Service Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 02 Apr 2019

Likes

Ambience and the staff was awesome.

Dislikes

Break shift's.

Work Details

Hectic

Work timings: Flexible Timings

Guest Service Associate in New Delhi

F&B Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 17 Aug 2018

Likes

Luxury

Dislikes

Break shift

Work Details

Work timings: Flexible Timings

Guest Service Associate in New Delhi

Front Office & Guest Services Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 10 Aug 2018

Likes

Good staff and nice manegemant like good and service

Dislikes

AMAN negi

Work Details

Work timings: Flexible Timings

Top trending discussions

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effortlesswinner

Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

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People also ask about THE LEELA PALACES HOTELS & RESORTS's Guest Service Associates

How is THE LEELA PALACES HOTELS & RESORTS to work for?

THE LEELA PALACES HOTELS & RESORTS is rated 2.9 out of 5, based on 32 reviews by employees on AmbitionBox. THE LEELA PALACES HOTELS & RESORTS is known for Job Security which is rated at the top and given a rating of 3.0. However, Work-Life balance is rated the lowest at 2.6 and can be improved. To know first hand how it is like to work at THE LEELA PALACES HOTELS & RESORTS read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at THE LEELA PALACES HOTELS & RESORTS?

According to AmbitionBox ratings, THE LEELA PALACES HOTELS & RESORTS employees rate its salary and benefits as 2.9 out of 5. You can know more about THE LEELA PALACES HOTELS & RESORTS Salaries at AmbitionBox

How is the work culture at THE LEELA PALACES HOTELS & RESORTS?

Work culture is rated 2.8 at THE LEELA PALACES HOTELS & RESORTS by 32 employees. While job security is rated 3.0 and work-life balance is rated 2.6 at THE LEELA PALACES HOTELS & RESORTS. Read detailed reviews by employees of THE LEELA PALACES HOTELS & RESORTS on AmbitionBox.

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THE LEELA PALACES HOTELS & RESORTS Guest Service Associate Reviews by Locations

THE LEELA PALACES HOTELS & RESORTS Guest Service Associate New Delhi Reviews

THE LEELA PALACES HOTELS & RESORTS Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 32 THE LEELA PALACES HOTELS & RESORTS reviews submitted by THE LEELA PALACES HOTELS & RESORTS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if THE LEELA PALACES HOTELS & RE...Read more

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THE LEELA PALACES HOTELS & RESORTS Guest Service Associate Reviews

Gender Based Ratings for THE LEELA PALACES HOTELS & RESORTS Guest Service Associate

based on 24 reviews

Rated 4.9 for Job Security and 4.1 for Work-Life Balance

Rated 2.8 for Salary & Benefits and 2.8 for Job Security

Working Days for THE LEELA PALACES HOTELS & RESORTS Guest Service Associate

based on 32 reviews

Rotational Shift

72%

Monday to Saturday

16%

Other

12%

Work Timings for THE LEELA PALACES HOTELS & RESORTS Guest Service Associate

based on 32 reviews

Flexible timing

Strict (7am - 6.30pm)

Strict (2pm - 2am)

64%

8%

4%

24% employees reported other strict timings

Shift Timings for THE LEELA PALACES HOTELS & RESORTS Guest Service Associate

based on 32 reviews

Day shift

Night shift

80%

20%

Business Travel for THE LEELA PALACES HOTELS & RESORTS Guest Service Associate

based on 32 reviews

No travel

90%

Within the city

5%

Within city

5%

THE LEELA PALACES HOTELS & RESORTS Guest Service Associate Salary

based on 74 salaries

₹1.6 L/yr - ₹4 L/yr

17% more than the average Guest Service Associate Salary in India

View more details

Employee Benefits for THE LEELA PALACES HOTELS & RESORTS Guest Service Associate

Office cab/shuttle

1 total response

Free meal

1 total response

Cafeteria

4 total responses

Job/Soft skill training

2 total responses

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