TaskUs Customer Support Associate Reviews

Likes

The job criteria and the salary matches the exact. You got the opportunity of promotion by filling the igps after the 6 months working period. It's literally very impressive work environment. People there is supportive also.

Dislikes

The work life balance if someone expressed there medical concern is high even with the proper documents and doctor consult. They are not listening to it they thought the person infront created the drama for the leaves. Specially in the case of women when she asking suffering from cramps and unable to sit then why the team leader is forcing to hit the tarket and have to sit on the floor not understand much....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing specific as such

Dislikes

Zero work life balance except for Teammates. Poor leadership from too level management. No upskilling opportunities or on the job learning opportunities.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

There is nothing to like in taskus.

Dislikes

Work life balance is so bad. Management ia too toxic. You have to be sycophant for you job security. If you are not their is a danger on your job. All promises done at the time of hiring are fake.

Work Details

Work days: Rotational Shift (Strict Timings)

Likes

Nothing no one was supported

Dislikes

There are many things such as ops don't support any one even if you perform well then ops managers are against you because they have their own preferences. I must says TaskUS should avoid spoons there should not be any partially.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Management makes the company good or bad, management created a stressful environment and did not have any plan of action for things. My experience was not that great but in the beginning it was fun.

Dislikes

Lots of things especially management

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

In the starting phase of company, everything was smooth and perfect but after sometime everything started getting worst.

Dislikes

From January 2024 to June 2024, Taskus has terminated 200+ employees on a immediate basis. I don't like the work culture of Taskus, no transprency, management has no etiquette, discipline and you didn't get any support from the management.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

The only thing I like is salary on time as other companies

Dislikes

1. Abusive culture 2. Salary deductions, you have to punch breaks on time whatever client have told u, if u miss then there is a salary deduction 3. Unstable process 4. Security guards in this office works like constable in Police station, they will keep on checking the floor and they dont get any time bombs or weapons fróm the floor 5. No changes in shifts, if you are favourite team then only u will get good shifts, otherwise get ready for night shifta for 6-10 months continuously, 6. They promote people with no comm skills, and zero professionalism, so new TL will feel like nawab and only target girls to feel like a king, 7. Even a right HR cannot survive, or Any new Operations Manager 8. If u want to achieve target then u have to lie with your customers because this is what u r being taught indirectly as the process is almost favoring scam activities 9. Something is wrong inside this company, as the more professional and ethical u r, the more they make u feel like left out, and the more abusive and an alchoholic person u r, the more better treatment u will get THERE ARE N NUMBER OF THINGS I DO NOT WANT TO MENTION HERE BUT PLEASE DO NOT COME HERE, IF you DO NOT HAVE A cOMPULSION THANK YOU AND TAKE CARE...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Na

Dislikes

Alot of things. Negativity all round the corner.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

There is nothing to be liked about this place I am been working here for more then 6 months and the only thing I like here was my Team leader until he is not getting a pressure on scores and shrinkage. A few more days and I will be free from this hell till the time I have to jhelo these people who don't know anything about professionalism and keep digging in my personal life. This office feels like being in a cage and people looking at me as a animal, they don't have proper systems available and floor smells like s*it. Everything here is about smiley no matter how you get it even if you have to make a fool out of the merchant we are supposed to support. Targets are really high as per the process and they want us to do everything in a salary which I can count on my fingers....Read More

Dislikes

I am not able to understand the policy of this company each and everyone of the Ops leaders are telling me a different thing. I am a slight concerned about my company's managers Sharique and Deepak how the hak they handle there SMO, everytime I am able to see her she would be concern about agents who are not on their chair even though it's there break such a pain.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Only the furniture in the office is good

Dislikes

No work culture, Rude top management, HR does not have their own opinion or policy they only rely on ops leaders, extended shifts without OT, hire and fire culture, Quality function is not seperate it's driven by operations. Company has punch line of 'Front line first' however it should be changed to 'Front line last'. Overall if you want to have worst experience in your career then please join 'Taskus'....Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

It was really great working with Taskus the best company I have ever worked in, it is perfect in every aspect food, work environment, the office interior never make us feel like a boring working environment it is soo awesome 👍

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

TaskUS organisation is well famed and well growing firm but wherein the facility manager “Surender Kumar” AKA “Tony” is the fraud and takes money from all the employees. As he was an ex-employee of teleperformance mohali site before. He got terminated because of his mischievous and the Fraudulent behaviour i.e., he scammed some where in lakhs of employees monetarily and now hiding in TaskUS. As per the protocol no one is supposed to ask the firm to make us talk but he himself is not willing to pay back the amount that he scammed. So, do justice in need....Read More

Dislikes

NA

Work Details

Work policy: Might be from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing worst experience ever.

Dislikes

Selfish company ever, the worst thing is this if you want any type of loan for your self from the bank. This company is not listed in those bank. Let's leave this, One more intresting thing is that If you are working with Taskus and if you got accident or died in that accident Your Family will not get insurance amount or any claim from the company's end. This company is all about joke that's it. Thank you Taskus for showing me your real work culture and your wonderful policy....Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Working with task us was good but u dont have job security they have projects on contractual basis and if you're salary band is higher they will not move u to any process ask to leave and even don't pay your sevrabce money on time

Dislikes

Working with task us was good but u dont have job security they have projects on contractual basis and if you're salary band is higher they will not move u to any process ask to leave and even don't pay your sevrabce money on time

Likes

Culture wise this company is a best place to work. A work culture with progressive mindset that takes care of its employees.

Dislikes

Nothing to dislike about the company but the area of improvement is- * Skill Training for support staffs. .

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Office is beautiful

Dislikes

The HRBP team is very unprofessional and they are doing illegal practices such as benching without paying employees. The current team is from a domestic bpo and there practices are also like that. It’s not a people friendly company taskus is a hire and fire company.

Work Details

Work related travel: This is a desk job.