Synchrony Senior Collection Executive Reviews

Likes

Little better when comes to job security.

Dislikes

Alot of things. Initially I was a huge fan of Synchrony. However, with time things changed. Too much of politics and favouritism from the top hierarchy.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Synchrony is one of the best place to work at, if you don't have social life or want to get a lumpsum pay. I got hired through a consultantacy, then got three months training for a collections calling process - got to be too good at communication NGL. - I loved the cab facilities, office atmosphere like they provide healthy meal which is free, eat at desk is allowed, Gym, cool breakout rooms, gaming rooms. Everyone on the floor is warm and welcoming - process wise we get lot of support. Then there's outing quater wise, That's about synchrony....Read More

Dislikes

Hehehheh- AHAHAHAH Só! Now! Where do I start, Y'all know pretty privileges? Yes. SooOOO, all that good things come to pretty people. Secondly - school atmosphere - Ya gotta be sooooooooo be prepared for the atmosphere, 1st things 1st - the metrics are..... basically we get report cards, and in a team of 15 - the managers like the one who sends the report for quality - gotta keep up the 100 mark up here too. Everything is interdepent, the quality aligns with performance, CSAT, and there's so many metrics (can't Say security purpose). Then Obviously there's lot of favouritism, if you want to climb the ladder ya gotta be managers __fill in the blank* AHAHAH introverts reading this, it's going to be a hell, you get lot of disrespect for being who you are. If you are a talented introvert then not an issue. So as it's a calling process let me re-phrase international calling process, you gotta speak with American azzholes, pardon my french- I'm saying - most energy drenching - they be so racist. Even If Sashi Tharoor speaks on call, they be like "what the fluff are you talking, I'm not understanding." My personal take is, Americans are the worst to talk with. Dayum, Afro - Americans. They are the worst species of humans. I'm sorry I got diverted. Despite all these challenges - we gotta keep the AHT, performance, our tone, communication, everything sweet fluffing fake. Call volume be pretty high too. Anyways y'all I wish the best. Who doesn't want to earn money though, not everyones Andrew Tate. Ahaha all smiles (:...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Synchrony as a company was overall wonderful

Dislikes

Manager vp's specially milred lopes svp,and deepak vp of collection department show p partiality they chose the person for promotion accordingly who butter them . They play around with associate with corrective .if they don't like any associate they will be back of that person till they leave by themselves or they start putting pressure few people make the place worst to be worked at . synchrony as higher leader should look into it .and make sure such type of managers,avp,vp,and svp should not be there we a collection pilot batch started with 180 members in 2016 which was lead by ranga sir (most generous person people's leader) and got increased by 280+ members by 2019 and by 2023 we as a whole collection department were left with only 24 members in 2023 at the time i left in feb 2023 this all happened when the whole collection was taken up by Mildred loopez svp and deepak as a vp and Ronny as avp...Read More

Work Details

Work policy: Who wants to work from office can come to ofis and who dont wnt to cn work for home

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Working culture

Dislikes

Salary hike

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

The best place to work. Very employee friendly and stress free work place.

Dislikes

When you reach out to any work related queries to the manager and when they give a verbal word and if we follow what was said by manager and then something goes wrong ,then they will cross question you and ask do you have a proff of what the manager told as in email written.... I mean as an employee i trusted what my manager told and followed and then something goes wrong the same person says how can you believe my word verbally you should follow anything shared in e-mail only. This is one of the worst scenario I've personally experienced....Read More

Work Details

An amazing experience very supportive management team irregular to they position everyone will respond and take action accordingly. Employee can reach out to management at any time for any help. Best place to work

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Everything is awesome here.

Dislikes

None. Everything is awesome apart from Salary.

Work Details

Awesome.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.