Swiggy Customer Support Reviews

Likes

Swiggy is a wonderful organization and people who working since 2022 were enrolled as a onrole employee and they have all the benefits. but, New employees they hired as a third party employees , who treat them as a wagers in any mode of work. There is no growth or career support for those employees.

Dislikes

There is no work life balance, skill decelopment, promotions and at all and even no work satisfaction. Our management really appreciate to replace our designation name as FR+TC which is directly equal to FM

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Dislikes

Very pathetic experience, They held intervuew in noida on 11th feb i reached there at 12:30 and submit cv My first round of interview done at 5pm , and they ask me to wait there And i was there till 7:30 pm , and then they told me interview will be held online next day aur day after tomorrow, Very poor experience, very bad management specially HR team, they provide number of priyanka she also not responding , no sitting place for candidate we standing out there dark store for , 7hours , very very poor place to go , interviewer saw me in coat pant and said that there is not AC for store manager how will you survive ,...Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Likes

There is nothing to like about working with this organization, all dislikes

Dislikes

Everything, there is nothing to like, mark my words, if you are going to switch your job for this organization, this will be biggest mistake in your entire career

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Work from home or office just need to complete the given task.

Dislikes

They think employees are machine. How can anyone stay active 18 -19 hours on a daily basis ?

Work Details

Work policy: No week off

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Likes

At first swiggy was very good place to work but now its totally opposite

Dislikes

1-NO appraisals 2-NO skill learning 3 No work life balance 4 No leave policy 5 job security is like you dont know that whether may you work or not

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Swiggy has great work culture and the leadership people are very empathetic and friendly. Consider us in the decision making or strategy is very appreciating.

Dislikes

Hikes/promotions

Work Details

Work policy: once in 3 months

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Great people to work with Good work life balance Benefits Performance Linked ESOPs

Dislikes

Appraisals are not very well structured Preference for lateral hiring versus growing existing employees

Work Details

Work policy: One week per quarter

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Likes

I regret to inform that 2 employees of our swiggy and x employees are working for another company and they are sharing the important details and company informations to another company the current employees names are surajith chaudary and renzil rodrigues these are scammers and had been part of both companies working full time and their employment is not mention in the other company and spoiling the reputation and sharing the company secrets to others...Read More

Dislikes

keep eye on the employees and track their activities and check the profiles and many are involved

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing to like as such except the package.

Dislikes

Worst organisation of the world Their manager cheated with me they took my zomato payroll job by saying we will onroll you within 3 months but they ended my contract without reason after 9 months Worst culture at that time Zero job security no life and job insurance They will fire you without reason only for their profit no respect for hardworking people if you want to pursue dream job then please do not join swiggy...Read More

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

No punch in system, good people, informal hierarchy.

Dislikes

Extremely razersharp deadlines, no planning, employee's dignity always at the question despite the marketing teams not doing their job, use their office as jails to make employees work extra hours because of their "urgent priority work".

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Flexible Timings If you love visiting restaurants and understand their management and growth then it is the best.

Dislikes

No Job Security Your efforts will be marked as territory team efforts People who comes through the referral are favourite of the seniors No accounts are given and targets are at their peak from day1. Dineout is no more a growth department specially under Dhruv Kapoor and Sunny you will be spoiled and your achievements will be their achievements and you will be out of system.

Likes

Hybrid work policy

Dislikes

I can’t even think of where to start. There’s no accountability, no planning, and no set processes in place. Everything is ad hoc and chaotic. Work-life balance is non-existent—you’re expected to take work calls even on weekends. You’re often asked to make PPTs late into the night over the weekend because some leader decided to meetwith the partner at the last minute. What’s astonishing is the lack of an SOP or framework for promotions. Half-yearly targets are given in July because no one bothered to share the KPIs on time. This happens because ratings and promotions are entirely subjective and perception-driven. There’s no bell curve, and no performance scores are published to help you benchmark yourself against your peers. The HR team is weak and heavily influenced by business leaders. If your manager dislikes you and decides to put you on a PIP, don’t expect HR to be impartial or allow you to put your case forward—this is not the place for that. The attrition rate is at an all-time high, and the organization doesn’t bother filling vacant positions for months. Instead, they simply redistribute the workload among the remaining team, overburdening them and leading to burnout, which ultimately drives talented employees to leave....Read More

Likes

The freedom of expression and the scope is really good here You get to meet all leaders without any restrictions You can share your views and opinions seamlessly

Dislikes

The corporate culture of bias especially at certain level is evident Few things are yet to be streamlined like Responsibility vs Accountability Plan vs Action and reflection can be better

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Overall company is good but the management who handle and basically they are from different regions and handling other regions are not aware how to handle the people from this locality that was the main barrier which results in poor connectivity with vendors

Dislikes

Manager rude behaviour

Likes

20k slalary no increment as well as working from 2yrs no on-roll position waste of time & hard working

Dislikes

Working as off role from 2yrs no promotion is there don't joined any position in scootsy logistics very worst organization no on-roll even, HR department are very disrespectful dur to no revert & response worst HR department ciel, Swiggy, working like worst than labour 10..11hrs no time management no work-life balance

Work Details

Work policy: As per work working 10hrs

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.