Sutherland Global Services Support Analyst Reviews
based on 3 reviews
i
This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 21 Aug, 2024
Overall Rating
5.0/5
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Category Ratings
5.0
Skill development
5.0
Promotions
5.0
Work satisfaction
4.9
Company culture
4.9
Job security
4.9
Salary
4.9
Work-life balance
Sutherland Global Services is rated
5.0 out of 5 stars on
AmbitionBox, based on 3 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the companyโs work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Sutherland Global Services is rated
5.0 out of 5 stars on
AmbitionBox, based on 3 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the companyโs work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
3 reviews found
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Popular
Support Analyst in
Hyderabad / Secunderabad
Full Time
ย ยทย
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 21 Aug 2024
Likes
Work culture
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Salary is less
Work Details
Work policy:
3 month work from home
Work timings:ย Flexible Timings
Work related travel:ย This is a desk job.
Support Analyst in
Kochi
Argo Sutherland Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 04 May 2021
Likes
Good environment
Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent
Dislikes
Freedom
Work Details
No job
Work days:ย Monday to Friday
(Strict Timings)
Work related travel:ย This job involves
Travel Within City.
Very good company. But my support to the company is not good. My production and accuracy is not good. That is why I terminated from the office. Good management. One thing is still I don't have any job.
Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
Good salary correct time
Work Details
Work days:ย Monday to Friday
(Flexible Timings)
Work related travel:ย This job involves
Travel Within City.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Associate in
Chennai
Full Time
ย ยทย
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 24 Oct 2024
Likes
I love the atmosphere and how they treat
Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
Cafeteria is good but the shopkeeper is very rude to all employees which is annoying , unclean restrooms , sometimes cab issues .
Work Details
Work days:ย Rotational Shift
(Flexible Timings)
Work related travel:ย This is a desk job.
Senior Associate in
Hyderabad / Secunderabad
Full Time
ย ยทย
Other Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
3.0
Skill development
3.0
Job security
2.0
Promotions
2.0
Work satisfaction
3.0
Company culture
1.0
Work-life balance
posted on 08 Oct 2024
Likes
Nothing intested
Dislikes
Performance ratings will be provides as per employees performance for overal financial year. Says that appraisal will be based on that rating but i never seen a transparent appraisal process means how much amount is going to increase for the particular rating.
Salary - Poor
Promotions - Poor
Work satisfaction - Poor
Work-life balance - Bad
Work Details
Work policy:
Untill they calls to come to office WFH runs.
Work days:ย Monday to Friday
(Strict Timings)
Work related travel:ย This is a desk job.
Senior Associate in
Chengalpattu
Full Time
ย ยทย
Finance Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 14 Aug 2024
Likes
NOTHING is there for LIKES & PROS, Lots of criminal & hidden office politics, Lots of huge hidden & secret & criminal & very illegal privacy violations, personal life violations and human rights abuses & violations very secretly & in a very hidden manner
Dislikes
BEGGARS SALARY, NO new skills learnings & NO career development at all, huge hidden & secret & direct & indirect tortures & tormentations , huge discriminations , degradations & disrespect & blemishes & severe dignity damages, severe negative exploitations and heart-less attitude by HR & Mgmt and by even some criminal peers who are very unworthy in any subjects & communication, and completely doesn't have any quality standards in the behaviour, character & attitude....Read More
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days:ย Monday to Friday
(Strict Timings)
Work related travel:ย This job involves
Travel Within City.
Technical Support Engineer in
Chennai
Full Time
ย ยทย
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
5.0
Work-life balance
posted on 12 Jun 2024
Likes
It is a good start if you enter as fresher and help you in understanding that BPO is not a good industry to be a part of.
Work-life balance - Excellent
Dislikes
The Shifts man. Most of us work on night and the worst part is the graveyard shifts. My shifts start at 2.30 am in morning. Job security ... well you can forgot. People come and start their shift as normal, suddenly manager calls them and they will walk out. .. Sutherland will give you a feeling that you can lose your job any second.
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work Details
Work days:ย Rotational Shift
(Strict Timings)
Senior Associate in
Kochi
Full Time
ย ยทย
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
2.0
Skill development
1.0
Job security
1.0
Promotions
2.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 21 Jan 2025
Likes
Only get good relationships
Dislikes
No benefits
Only some group of people are getting promotion and other things
Big politics is there
Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad
Senior Consultant in
Navi Mumbai
Full Time
ย ยทย
Back Office Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
2.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 21 Jan 2025
Dislikes
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Overall Rating
Senior Associate in
Kochi
Full Time
ย ยทย
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 21 Jan 2025
Likes
There is nothing exciting
Dislikes
Bad atmosphere and people
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Associate Consultant in
Kochi
Full Time
ย ยทย
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
3.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 20 Jan 2025
Likes
Positive work culture
Salary - Good
Skill development - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Less opportunity for career growth
Work Details
Work days:ย Rotational Shift
(Flexible Timings)
Work related travel:ย This is a desk job.
Senior Associate in
Hyderabad / Secunderabad
Full Time
ย ยทย
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 19 Jan 2025
Likes
Nothing as such
Dislikes
There is job security
Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work Details
Work days:ย Rotational Shift
(Strict Timings)
Work related travel:ย This is a desk job.
Associate Consultant in
Hyderabad / Secunderabad (working remotely)
Full Time
ย ยทย
Quality Assurance and Testing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 19 Jan 2025
Likes
All good
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Everything was fine
Other Sutherland Global Services Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Associate in
Hyderabad / Secunderabad
Full Time
ย ยทย
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 22 Jan 2025
Likes
Salary for every worker has to be increased atleast 24,000 would be great and every employee would grateful ready to work for Sutherland and need more resting hours or atleast more week off with applied shift
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Need more increment in salary because food and other personal things would help the employee very much as a small change leads to big help in future
Associate in
Hyderabad / Secunderabad
Full Time
ย ยทย
Other Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
2.0
Skill development
2.0
Job security
2.0
Promotions
2.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 20 Jan 2025
Likes
As I am Working in Sutherland company the best thing is work from home job I really love it and it very helpful to balance home and work.
Company culture - Excellent
Dislikes
We have every month metrics due to some
Criteria some not able to meet metrics so without any intimation we got PIPs which is not good for performance so many they terminated bcz of PIP
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Customer Service Associate in
Hyderabad / Secunderabad
Full Time
ย ยทย
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Salary
5.0
Skill development
4.0
Job security
2.0
Promotions
5.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 14 Jan 2025
Likes
Company is not good during the fnf and they do not care about the employees once they leave the company and moreover they do not provide the reliving documents to the employees so they can join any other company and they will not give in written the last working day.
Salary - Excellent
Skill development - Excellent
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent
Dislikes
All the things after once resigned the process is s very tiring and tedious .
Promotions - Poor
Associate in
Kochi (working remotely)
Full Time
ย ยทย
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
4.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 14 Jan 2025
Likes
Work culture is good along with the infrastructure and the facilities the company provide.
Salary - Good
Company culture - Good
Dislikes
Nothing is permanent. You may get promoted one day and taken back the other day . There is a lot of favourism.
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Senior Operations Specialist in
Mumbai
Full Time
ย ยทย
Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
4.0
Skill development
3.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 09 Jan 2025
Likes
This was the first company I worked, great team and excellent management. Whatever I am today, they have built and molded me. I am proud of working with Suth and I would like to thank the entire company and HR - Ashish who recruited and gave me this opportunity to work with them. Thanks for everything.
Skill development - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
None
Work Details
Work days:ย Rotational Shift
(Flexible Timings)
Work related travel:ย This is a desk job.
Team Manager in
Chennai
Full Time
ย ยทย
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
3.0
Skill development
4.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 09 Jan 2025
Likes
There is nothing to like about working with Sutherland..
Job security - Good
Dislikes
Worst HR team doing nothing other than recruitment.
WFM is like puppet doing nothing except uploading the files shared to them.
Transport department is if no use...still using the old pattern of assigning cabs to employees
There's a lot more which is not said by many out there.
Salary - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Associate Director Human Resource in
Hyderabad / Secunderabad
Full Time
ย ยทย
HR Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
5.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 06 Jan 2025
Likes
The L&D function is very active and great. It curate the actual needs of the people learning and help the employees to grow.
Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Work-life balance - Good
Dislikes
The internal politics
Work Details
Work policy:
2 days/week from office
Work days:ย Monday to Friday
(Flexible Timings)
Work related travel:ย This is a desk job.
CS Internet Associate in
Kochi
Full Time
ย ยทย
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
2.0
Skill development
1.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 20 Dec 2024
Likes
Worst place to work especially the management is poor, they blame us for everything, and everyone resigns from here no one really likes to stay here.
Dislikes
Their management and services, work atmosphere they provided
Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days:ย Rotational Shift
(Strict Timings)
Work related travel:ย This job involves
Travel Within City.
Customer Support Executive in
Hyderabad / Secunderabad
Full Time
ย ยทย
Operations Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 20 Dec 2024
Likes
I donโt like any thing in Sutherland
Dislikes
There is no good canteen and only one washroom on the floor.
Less maintenance of services
No job security
From manager to employee speak bad language on the floor.
No cab facilities
There is no safe for women
Food is also not good.if food is good the price are very high
Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work timings:ย Flexible Timings
Work related travel:ย This is a desk job.
Team Manager in
Hyderabad / Secunderabad
Full Time
ย ยทย
Service Delivery Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
3.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 16 Dec 2024
Likes
Everything here at sutherland is amazing and a great path for freshers.
Salary - Good
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
The promotions amd appraisals are a bit slow but that depends on your capability as well.
People also ask about Sutherland Global Services's Support Analysts
How is Sutherland Global Services to work for?
Sutherland Global Services is rated 5.0 out of 5, based on 3 reviews by employees on AmbitionBox.
Sutherland Global Services is known for Skill development which is rated at the top and given a rating of 5.0. However, Company culture is rated the lowest at 4.9 and can be improved. To know first hand how it is like to work at Sutherland Global Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Sutherland Global Services?
According to AmbitionBox ratings, Sutherland Global Services employees rate its salary and benefits as 4.9 out of 5. You can know more about Sutherland Global Services Salaries at AmbitionBox
How is the work culture at Sutherland Global Services?
Work culture is rated 4.9 at Sutherland Global Services by 3 employees. While job security is rated 4.9 and work-life balance is rated 4.9 at Sutherland Global Services. Read detailed reviews by employees of Sutherland Global Services on AmbitionBox.
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