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Smart Call Center Solutions

3.3

based on 124 Reviews

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Smart Call Center Solutions Reviews

Updated 27 Mar, 2025

Overall Rating

3.3/5

based on 124 reviews

11% below industry's average

know more

Category Ratings

3.3

Work-Life Balance

3.2

Company Culture

3.2

Skill Development

3.1

Job Security

3.1

Work Satisfaction

2.9

Salary

2.8

Promotions

What employees say about Smart Call Center Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

84% employees reported

Monday to Friday

45% employees reported

Flexible timing

29% employees reported

No travel

60% employees reported

View more detailed insights

Gender based rating

3.5

Rated by Women

36 reviews

3.2

Rated by Men

77 reviews

Smart Call Center Solutions is rated 3.3 out of 5 stars on AmbitionBox, based on 124 company reviews.This rating reflects an average employee experience, indicating moderate satisf... Read more

Detailed Smart Call Center Solutions Employee Reviews

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Explore Reviews by Department

View All

Customer Success, Service & Operations

3.3

• 32 reviews

Sales & Business Development

4.0

• 13 reviews

Human Resources

3.5

• 10 reviews

Quality Assurance

2.5

• 4 reviews

Top Mentions in Smart Call Center Solutions Reviews

Salary (30)

Work Environment (13)

Senior Management (10)

Learning (8)

Work Culture (7)

Appraisal (7)

124 reviews found

Sort By: Popular

Call Center Executive in Mumbai

Full Time

HR Operations Department

4.0

posted on 27 Mar 2025

Likes

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

HR Associate 1 in Kolkata

Full Time

Recruitment & Talent Acquisition Department

5.0

posted on 02 Feb 2025

Likes

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Read Smart Call Center Solutions Reviews based on designations

Cce Associate in Kolkata

Full Time

Retail & B2C Sales Department

5.0

posted on 20 Dec 2024

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about Smart Call Center Solutions.

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Call Executive in Kolkata

Full Time

Sales Support & Operations Department

5.0

posted on 09 Oct 2024

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

Tech lead - Tech Mahindra or IBM

I have 2 offers in same location : Need guidance to choose one 1) Tech Mahindra (U4) Fixed 23.9 Variable 2.6=26.5 No joining bonus Project details informed already 2)IBM(7B) Fixed 21.37 + Variable 0-10% Joining bonus is 1 lakh Your Responses and thoughts will be appreciated. Thank you

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Jobs at Smart Call Center Solutions

View All

BPO Manager /Team Leaders/International process

Kolkata

2 - 3 Yrs

₹ 1.5-4 LPA

Customer Care Representative

Kolkata

0 - 3 Yrs

₹ 0.5-2.25 LPA

Customer Care Executive

Kolkata

0 - 4 Yrs

₹ 1.25-3.5 LPA

HQ - Kolkata, India

BPO

11-50 Employees (India)

Hardware & Networking

Software Product

People also ask about Smart Call Center Solutions

Is Smart Call Center Solutions a good place to work for?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 124 employee reviews, it's clear that most employees have an average experience working at Smart Call Center Solutions. Work-Life balance holds the highest rating at 3.3, while career growth is rated the lowest amongst all factors at 2.8. Read reviews about work-life balance and career growth on AmbitionBox.

How does Smart Call Center Solutions’s employee rating compare to the industry average?

Smart Call Center Solutions's employee rating of 3.3 out of 5 is below the industry average of 3.7 out of 5 for companies within the BPO sector. This rating suggests that Smart Call Center Solutions faces some challenges in employee satisfaction compared to its industry peers. It indicates that while Smart Call Center Solutions performs relatively well, there may be specific areas where improvements could be made to better align with or exceed the industry standard.

Does Smart Call Center Solutions pay their employees well?

According to AmbitionBox reviews, Smart Call Center Solutions employees rate their salary and benefits at 2.9 out of 5, based on 124 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Smart Call Center Solutions salaries here and to read reviews specifically about salary and benefits at Smart Call Center Solutions, click here .

How is the work culture at Smart Call Center Solutions?

Work culture at Smart Call Center Solutions is rated 3.2 out of 5 by 124 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Smart Call Center Solutions, click here .

How is the job security at Smart Call Center Solutions?

Based on 124 reviews on AmbitionBox, Smart Call Center Solutions employees rate job security at 3.1 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Smart Call Center Solutions.

Is work from home available at Smart Call Center Solutions?

According to AmbitionBox, 16% of Smart Call Center Solutions employees work from home permanently, 84% work from the office, and undefined% follow a hybrid model, based on 12 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.

How do I get a job at Smart Call Center Solutions?

To get a job at Smart Call Center Solutions, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Smart Call Center Solutions interview questions and practice your responses to prepare thoroughly.

Smart Call Center Solutions Reviews by Locations

Smart Call Center Solutions Kolkata Reviews

Smart Call Center Solutions Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 124 Smart Call Center Solutions reviews submitted by Smart Call Center Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Smart Call Center Solutions is the right company for you...

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Smart Call Center Solutions Salaries in India

Customer Care Executive 38 salaries	Unlock ₹0.9 L/yr - ₹3 L/yr
Quality Analyst 10 salaries	Unlock ₹1.2 L/yr - ₹2.5 L/yr
HR Recruiter 10 salaries	Unlock ₹0.9 L/yr - ₹1.8 L/yr
Customer Service Executive 9 salaries	Unlock ₹1.1 L/yr - ₹2.9 L/yr
Sales Executive 9 salaries	Unlock ₹1.2 L/yr - ₹2.6 L/yr