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Reservation Data Maintenance

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based on 49 Reviews

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188
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Reservation Data Maintenance Customer Success, Service & Operations Department Reviews

Updated 3 Apr, 2025

Overall Rating

3.3/5

based on 15 reviews

Rating distribution

5

5 (33.3%)

4

4 (26.7%)

3

5 (33.3%)

2

1 (6.7%)

1

0 (0%)

Category Ratings

4.6

Job security

4.3

Company culture

3.9

Work-life balance

3.8

Work satisfaction

3.4

Skill development

2.9

Salary

2.5

Promotions

What employees say about Reservation Data Maintenance?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

74% employees reported

Flexible timing

70% employees reported

No travel

100% employees reported

View more detailed insights

Gender based rating

3.3

Rated by Women

7 reviews

3.3

Rated by Men

7 reviews

Reservation Data Maintenance is rated 3.3 out of 5 stars on AmbitionBox, based on 15 company reviews.This rating reflects an average employee experience, indicating moderate sa ... Read more

Reservation Data Maintenance is rated 3.3 out of 5 stars on AmbitionBox, based on 15 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

Customer Success, Service & Operations

3.3

• 15 Reviews

Food, Beverage & Hospitality

3.5

• 11 Reviews

Aviation & Aerospace

4.8

• 5 Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

15 reviews found

Sort by: Popular

Team Member in New Delhi

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 03 Apr 2025

Likes

Flexibility to work from home is the only benefit,there are no set deadlines or work pressure, one can do work as per their preference. 1 week work from office have to be done once a month.

Job security - Good
Company culture - Good
Work-life balance - Good

Dislikes

Work from office conditions are not good, there's no cab facility, no travel allowance, no free food, even sanitary conditions are sometimes also not good, office environment becomes boring within 5 members. No salary increment, appraisal is only for around 1000 or maybe less than that, appraisal gets delayed everytime, no work trips for morale boost nothing. I'll only recommend this company if you are doing any home business along side...Read More

Skill development - Poor
Promotions - Poor

Work Details

Work policy: 1 week once a month in office, rest 3 weeks at home

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in New Delhi (working remotely)

Full Time

·

Back Office Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

5.0

Job security

2.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 25 Feb 2025

Likes

Work from home is the best thing in RDM and staff is also very good.employees easily gets their leaves without any trouble and helpfull TLs,

Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Working in Rotational shifts effects our help the timings should be same and salary increment should be increase.

Salary - Poor
Promotions - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Team Member in New Delhi

Full Time

·

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 09 Oct 2024

Likes

The job security and the environment.

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Shifts changes every week.

Work Details

Work policy: 5 days/month from office from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

German Language Expert in Gurgaon / Gurugram (working remotely)

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 19 Sep 2024

Likes

Good Work-Life balance

Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Low salary & growth

Salary - Poor
Promotions - Poor

Team Lead in Gurgaon / Gurugram

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 14 Mar 2023

Likes

It's a great place to start your work with really interesting ideas and to learn so much about aviation.

Salary - Good
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

I don't know

Team Member in Gurgaon / Gurugram

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

2.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 02 Jun 2022

Likes

Staff members are very Friendly and helpful.

Job security - Excellent
Work satisfaction - Good
Work-life balance - Good

Dislikes

Nothing to br dislike there

Skill development - Poor

Work Details

Work timings: Flexible Timings

Team Member in Gurgaon / Gurugram

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

5.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 20 Sep 2023

Likes

Atmosphere is good. Employees were good

Skill development - Good
Job security - Good
Work satisfaction - Excellent
Company culture - Good

Dislikes

Nothing is disliked

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Reservation Data Maintenance.

German Language Expert (working remotely)

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 18 Mar 2025

Likes

Skill development - Good
Job security - Excellent
Company culture - Good

Dislikes

Promotions - Poor
Work-life balance - Poor

Overall Rating

Contractor in Gurgaon / Gurugram

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Feb 2022

Likes

I love working at RDM because of security and staff is really good .

Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is very low chances off career growth and somehow salary is also low .

Work Details

Work life is very

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Team Member in Gurgaon / Gurugram

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Oct 2020

Likes

RDM support me everyday and I am very thankful everyone and proud to be a part of Organsation

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

RDM Support me alot and very trusted Oraganisation always help employees

Work Details

GREAT

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Team Member in Gurgaon / Gurugram

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 26 Sep 2019

Likes

I am a part of hotel database team and we have clients from various hotel providers. We work as team.

Salary - Good
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

No dislikes

Work Details

I worked for Amadeus in hotel process and we maintain the hotel database from all over the world.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Team Member in Gurgaon / Gurugram

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Nov 2020

Likes

Good work environment.. Staff and management are supportive

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Awesome

Work timings: Flexible Timings

Work related travel: This is a desk job.

Senior Supervisor in Gurgaon / Gurugram

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Feb 2019

Likes

Job Security

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

.....

Work Details

Work days: Rotational Shift (Flexible Timings)

Operations Team Member in New Delhi

Full Time

·

Back Office Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

Skill development

Job security

2.0

Promotions

Work satisfaction

Company culture

Work-life balance

posted on 24 Jan 2024

Dislikes

Salary - Poor
Promotions - Poor

Overall Rating

Operations Executive in Gurgaon / Gurugram

Full Time

·

Operations Department

2.0

posted on 23 Dec 2023

Overall Rating

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More about working at Reservation Data Maintenance

HQ - New Delhi, Delhi, India
BPO
501-1k Employees (Global)
IT Services & Consulting

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 15 Reservation Data Maintenance reviews submitted by Reservation Data Maintenance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Reservation Data Maintenance is the right... company for you. 74% of employees reported the working days at Reservation Data Maintenance as Rotational Shift. 70% employees reported the work timings at Reservation Data Maintenance as Flexible timing. Read more

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Reservation Data Maintenance Reviews >
Reservation Data Maintenance Customer Success, Service & Operations Department Reviews Reviews

Reservation Data Maintenance Salaries in Customer Success, Service & Operations Department in India

Team Member 21 salaries	₹1.9 L/yr - ₹4 L/yr
Operations Team Member 4 salaries	₹2.5 L/yr - ₹3.5 L/yr
Team Coordinator 3 salaries	₹4.4 L/yr - ₹5.6 L/yr
Contractor 3 salaries	₹2.9 L/yr - ₹3.7 L/yr
Senior Subject Matter Expert 2 salaries	₹3.2 L/yr - ₹4.1 L/yr

Explore more salaries

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