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3.9

based on 21.2k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Reliance Retail Customer Service Executive Reviews

based on 73 reviews
Updated 17 Dec, 2024

Overall Rating

4.2/5
How AmbitionBox ratings work?

Category Ratings

4.2

Company culture

4.2

Skill development

4.0

Job Security

4.0

Work Satisfaction

3.9

Work-Life balance

3.6

Salary & Benefits

3.2

Promotions/Appraisal

Top Mentions in Reliance Retail Customer Service Executive Reviews

73 reviews found

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People also ask about Reliance Retail's Customer Service Executives

Is Reliance Retail a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.2 out of 5 from over 73 employee reviews, it's clear that most customer service executives have a positive experience working at Reliance Retail. Company culture holds the highest rating at 4.2, while career growth is rated the lowest amongst all factors at 3.2. Read reviews about company culture and career growth on AmbitionBox.
Does Reliance Retail pay their Customer Service Executives well?
According to AmbitionBox reviews, Reliance Retail customer service executives rate their salary and benefits at 3.6 out of 5, based on 73 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Reliance Retail's customer service executives salaries here and to read reviews specifically about salary and benefits at Reliance Retail for customer service executives, click here.
How is the work culture at Reliance Retail for Customer Service Executives?
Work culture at Reliance Retail for customer service executives is rated 4.2 out of 5 by 73 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Reliance Retail. To read reviews specifically about work culture at Reliance Retail for customer service executives, click here.
How is the job security at Reliance Retail for Customer Service Executives?
Based on 73 reviews on AmbitionBox, Reliance Retail's customer service executives rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Reliance Retail, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Reliance Retail for customer service executives, click here.

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Gender Based Ratings for Reliance Retail Customer Service Executive

based on 69 reviews
3.9
Rated by 10 Women

Rated 4.4 for Job Security and 4.0 for Company Culture

women
4.2
Rated by 59 Men

Rated 4.3 for Skill Development and 4.2 for Company Culture

men

Working Days for Reliance Retail Customer Service Executive

based on 73 reviews
Rotational Shift
36%
Monday to Saturday
33%
Monday to Friday
13%
Other
10%
Alternate Saturday off
8%

Work Timings for Reliance Retail Customer Service Executive

based on 73 reviews
Flexible timing
Strict (9am - 6pm)
Strict (10am - 6pm)
59%
8%
4%
29% employees reported other strict timings

Shift Timings for Reliance Retail Customer Service Executive

based on 73 reviews
Day shift
Night shift
95%
5%

Business Travel for Reliance Retail Customer Service Executive

based on 73 reviews
No travel
51%
Within city
35%
Within country
12%
International travel
2%
Reliance Retail Customer Service Executive Salary
based on 160 salaries
₹0.8 L/yr - ₹4 L/yr
29% less than the average Customer Service Executive Salary in India
View more details
freemeal
Free meal
2 total responses
stock
Stock options
1 total response
childCareBenefits
Child care facility
1 total response
healthInsurance
Health insurance
1 total response
+2 more benefits
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