Razorpay Support Analyst Reviews

Likes

Razorpay has very good working culture, you don't need to take prior approvals for senior management to take leaves.

Dislikes

Appraisals, Promotion, Senior Management doesn't want to listen anything

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Pay is good

Dislikes

Company culture of stretching work hours, lack of resources, higher attrition rate of employees.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Likes

Amazing Goodies

Dislikes

Really toxic culture The leadership doesn’t inspire only does dirty politics and fights Not much growth prospects

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Amazing work life balance

Dislikes

Changes every now and then

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Don’t trust them they never support small startups

Dislikes

Once they onboarding you while you start collecting the amount they hold your settlement and they never send your money and last they suspended your account

Work Details

Work timings: Strict Timings

Likes

False commitment given from management at the time of onboarding No learning No work life balance

Dislikes

Everything except food

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

good culture

Dislikes

nothing as such

Likes

No work life balance

Dislikes

The seniors treat their juniors as some labrats and make them work 24*7 365 days. The manager calls the employees on holidays, and is extremely biased. As an employee there even the team leads are so immature especially the female lead(initial A) and always makes sure to be biased with her favorite employees or colleagues. There's no growth. Money is peanuts. And the senior manager threatens the employees to leave the company whenever anyone speaks up about the work culture. And even empolyees are fired because of total bias like how i was fired....Read More

Likes

Exit Policy

Dislikes

Worst company.. woked on the POS side of business. I left the company because of the bad behaviour of my HOD. No Interdepartmental coordination. POS side of business has no culture. Even there is hardly any provision for proper Induction Training. They will feed everything in just one day. No training budget for the POS side of business. Team meeting is just a time pass where the bosses talk nonsense. I left the company because of the bad behaviour of my Bosses boss.....Read More

Likes

Overall culture is good

Dislikes

completely irrelevant responsibility is given post you join the company. Join at your own risk. A lot of existing folks are leaving, so good opportunity for new comers,but again, there are more negatives than positives.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

What I love about working at Razorpay is the dynamic and fast-paced environment. It’s exciting to be part of a company that’s constantly innovating and pushing boundaries in the fintech space. The collaborative culture and the opportunity to solve real problems for customers make each day meaningful and rewarding.

Dislikes

One challenge at Razorpay can be the fast-paced environment, with rapid growth and constant innovation, it can be demanding to keep up with evolving priorities and tight deadlines. However, this also offers plenty of opportunities for growth and learning.

Likes

Good working culture, free food and amenities, fancy office, MacBook Pro etc

Dislikes

1. Very long working hours - Average was 10 hours during my time there 2. Unsatisfactory work 3. Not customer friendly work These are specific to my team

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

no its totaly a fraud company they took finencial & kyc documents from merchant clients after that use those documents in other fraud activities & say to their customer support agent to make fake commitment with merchant we are compliting your profile your api in 48 hours

Dislikes

they force to make fraud & fake commitement to merchant owner clients

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Innovative Work Environment: Razorpay is celebrated for its inventive approach to fintech, creating a vibrant and dynamic workplace. Growth Opportunities: The company provides numerous avenues for professional advancement and skill enhancement. Collaborative Culture: A strong focus on teamwork and cooperation cultivates a positive work environment. Cutting-Edge Technology: Engaging with the latest technologies and tools is both motivating and rewarding. Customer-Centric Focus: Emphasizing outstanding customer service and innovative payment solutions makes the work impactful and fulfilling. Supportive Management: Razorpay's management is known for being supportive and encouraging, aiding in career growth. Flexibility and Work-Life Balance: The company advocates for a healthy work-life balance with flexible working hours....Read More

Dislikes

Limited Downtime: The dynamic environment may result in limited downtime, making it difficult to fully disconnect from work.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Almost Nothing expect salary and work life balance. Other than that, office is nice and food is ok.

Dislikes

Very bad and unprofessional approach from director level employees. No proper training is give to new hires. Quality of work in both Engineering and Analytics/ Data Science department is focused on useless things, rather than product development and enhancing user experience. Management and leaders are clueless and really bad. No career growth due to lack of quality projects .

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.