R.R. Donnelley Senior Customer Service Associate Reviews

Likes

Flexible shifts, free cab facility.

Dislikes

Salary and Growth

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Yes, I leaned a lot at rrdonnely and I really liked it.

Dislikes

Few draw back at rrdonnely such as , unable to take emergency leave.

Work Details

Work timings: Strict Timings

Likes

Comfort work environment

Dislikes

Hike is not good all the time

Likes

Not interested

Dislikes

Yes, Absolute dislike

Work Details

Work timings: Strict Timings

Likes

Work life balance

Dislikes

Salary scale

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good that rrd is managing a work life balance

Dislikes

Nothing to report about the company

Likes

Great work place

Dislikes

Good work structure but little over pressured

Work Details

Work days: Rotational Shift (Flexible Timings)

Likes

Excellent platform for freshers

Dislikes

Salary increment and promotions are average

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good place for freshers to kick in with their career, to get some exposure to the technologies and hands-on experience. It's good to get one or two years of experience and move on, instead of sticking to the same company for more than 10 to 15 years here. 

Dislikes

Lack of management skill among the team leaders and managers; some of them don't even have proper knowledge. Also, the company prevents us from using AI tools and advanced tech concepts to explore; even we can't access GitHub for code references. The appraisal and other benefits are not at all up to the current industry standards.

Likes

Nothing. If you are going to leave company you will only miss your team members.

Dislikes

No salary hike especially in SSC Division, Ground floor at RAP location . As a fresher I joined with ctc of 2.1 LPA. Take home after deduction is only less than 13,000. There is two appraisal, mid appraisal is only for name sake no appraisal will be given. Annual appraisal is only 4.5 % given. After one year appraisal, I received only 2.19 LPA. In take home only 600 per month has increased. I strongly recommend to not join here. You'll feel worst if you dare to do it....Read More

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

If you are looking for a career, this is not the place. If you are looking for a job and then come but make sure you don't stay in the company for more than 2 years or else u will be stuck here with less salary and no career growth.

Dislikes

Salary is very less compared to industry standards. No career growth or skill development. People with less skills and who plays cricket or takes photos are promoted and given career development. This place is ok a job, but not to build ur career

Work Details

Work related travel: This job involves Travel Within City.

Likes

Abcdef

Dislikes

The place is very toxic when it comes to work life balance. The managers think they are the rulers. No corporate culture. HR department is a joke.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Good company to work with but the projects are damn worse

Dislikes

No work from home even if we are about to die.. so much of politics . Each and every time we have to extend and work. No respect at all...

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Environment was good to connect with other people on the company

Dislikes

Appraisal and salary, new joinee will earn more than you and we can't get hike even you work hard nd core member in your team. Favourisom and politics a lot here

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

RR Donnelley is known for being a stable and established player in the print and communications industry, which can offer employees a strong sense of security. Here are some common reasons employees appreciate working there: Career Development Opportunities: RR Donnelley has a broad range of services and departments, offering employees a chance to grow their careers in various directions—from print services to marketing, digital communications, and logistics. Employee Benefits: Many employees report that RR Donnelley provides competitive benefits, including health insurance, retirement plans, paid time off, and other perks, which can enhance work-life balance and overall job satisfaction. Global Presence: As an international company, RR Donnelley provides opportunities for employees to connect with teams around the world, which can be appealing for those who enjoy collaboration on a large scale. Innovation and Technology: Despite being known for its print services, RR Donnelley has increasingly invested in digital solutions and marketing technologies, allowing employees to work with new technologies and innovations. Employee Diversity and Inclusion: The company has made efforts to foster a diverse and inclusive culture, which is valued by employees from various backgrounds. Strong Team Culture: Many employees mention a strong sense of camaraderie and teamwork, which can make the workplace enjoyable and supportive. If you're considering working at RR Donnelley, it might also be useful to look at the specific role you're interested in, as the experience can vary across department...Read More

Dislikes

Nothing much

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Giving WFH for some profiled

Dislikes

Partiality. If you are north Indian or not belongs to tamil Nadu , will face Partiality and cheap behavior in every area.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.