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Praxis Services

Compare

3.0

based on 228 Reviews

Video summary

Filter reviews by

Praxis Services Customer Service Expert Reviews

Updated 3 Feb, 2025

Overall Rating

1.8/5

based on 6 reviews

Rating distribution

0 (0%)

1 (16.7%)

3 (50.0%)

Category Ratings

2.7

Skill development

1.7

Work-life balance

1.5

Work satisfaction

1.4

Company culture

1.4

Job security

1.3

Salary

1.2

Promotions

What employees say about Praxis Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

75% employees reported

Strict (9am - 6pm)

38% employees reported

No travel

75% employees reported

View more detailed insights

Gender based rating

1.9

Rated by Women

3 reviews

1.6

Rated by Men

3 reviews

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Interview Tips & Stories

2w (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..

Got a question about Praxis Services?

Ask anonymously on communities.

Similar Designation Reviews

Senior Associate in Gurgaon / Gurugram

Full Time

Tourism Services Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 04 Oct 2024

Likes

Working culture is amazing / Supportive Manager

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing for now

Work Details

Work policy: 2 days/week from office

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Gurgaon / Gurugram

Full Time

Tourism Services Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 14 Dec 2023

Likes

The team here is very supportive and helps in case you face any difficulty. The team would support you in every possible way. I would like to thank Nemesh Sir though he was strict but was really helpful and would put his heart and soul to help you get out of it. I also would like to thank Manoti Ma'am, Ashutosh sir and Ashish sir who were very supportive understanding and made life at praxis easier...Read More

Job security - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

No parking facility

Supervisor in Gurgaon / Gurugram

Full Time

Service Delivery Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 May 2024

Likes

Great Company to work with

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

None

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in New Delhi

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 05 Jan 2025

Likes

Nothing

Dislikes

Each and Everytime .....

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Service Associate in Gurgaon / Gurugram

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 24 Dec 2024

Likes

Nothing

Dislikes

The management is pathetic they dont care about you or your life they just want to do politics

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Operations Manager in Gurgaon / Gurugram

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 09 Aug 2023

Likes

I like everything about Praxis … been here for the past 8.5 years my journey has been amazing great learning

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Supervisor in Gurgaon / Gurugram

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Jun 2023

Likes

The company gives excellent growth opportunity and it a great place to work for. I love the fact that it takes care of its employees and has supported me immensely during covid. Kudos.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing as such

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Associate in Gurgaon / Gurugram

Full Time

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 30 Aug 2023

Likes

Luxury process

Dislikes

Salary structure of the employee

Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Supervisor in Gurgaon / Gurugram

Full Time

Tourism Services Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 08 Jan 2025

Likes

Job security Do not differentiate between male or female for growth opportunities

Job security - Excellent
Work satisfaction - Good
Work-life balance - Good

Dislikes

Salary is a bit low

Customer Service Executive in Gurgaon / Gurugram

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 16 Jan 2023

Likes

Nothing

Dislikes

HORRIFIED!! Such a terrible work environment i was in the vistara reservation department and let me tell 1- my trainer was terrible had such a horrible attitude ,she would pass personal remarks and give no respect to u or ur personal life what do ever . She would constantly try to insult us and pretend we are good for nothing , constantly threaten to fire us. 2-when i stepped on the floor few days of nesting i realised the supervisor talk to as if u are their Buttler and would ask anyone to bring them tea ,water or coffee, literally had no manners to talk , and we're not ready to help u at all . If u go to them asking for help they would simply say "mujhe itne pese nahi dete ye k m tm sbki suni " OR " mere pass mt aoo khood se kro jo trainer ne seekhaya h " OR they would simply ignore u and ur request. 3- no work culture ,no job security they will traumatize you . MY SIMPLE ADVICE IS PLEASE DO NOT I REPEAT DO NOT JOIN THIS ORGANIZATION IT WILL ONLY RUIN UR MENTAL HEALTH ....Read More

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Other Praxis Services Reviews

Reservation Sales Associate in Gurgaon / Gurugram

Full Time

Tourism Services Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 04 Oct 2024

Likes

The work environment is good in here. This is what love the most out of every thing. Our team manager and colleagues are supportive and too good.

Skill development - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

The computer systems are too slow and drains the work hour completely, which delays the productivity and performance as an individual.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Reservation Associate in Manesar

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 21 Oct 2024

Likes

Almost everyone is friendly and supportive. Leave approval is comparatively easy. After sales closure you'll get stay at any ITC's 5 star hotels.

Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Appraisal is poor. And location is a big no. That is Manesar Gurgaon for ITC process.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Executive in Gurgaon / Gurugram

Full Time

Corporate Communication Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 18 Aug 2024

Likes

Nothing

Dislikes

Full political environment - Ashu , Aashish,Ankit Arora , Jasib , Manoti , Kamlesh , Hirdya, zahaana, prakhar, Aastha Bhatia, pratima they all play good politics

Salary - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Reservation Sales Associate in Manesar

Full Time

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

5.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 17 Feb 2025

Likes

You can a good amount from OT, night shift(Boys only), and working on national holdiays

Salary - Excellent

Dislikes

They only care about work nothing else. Even if someone dies they don't care.

Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Service Expert in New Delhi

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 09 Mar 2025

Likes

Maybe the washroon

Dislikes

Maybe the worst job if you looking for work life balance, no shift timing the worst management ever

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Sales Associate in Gurgaon / Gurugram

Full Time

Sales Support & Operations Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

3.0

Skill development

3.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 07 Oct 2024

Likes

Gave me knowledge about many things.

Dislikes

They are really not clear about their own policies

Salary - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Senior Reservation Associate in New Delhi

Full Time

Sales Support & Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 23 Nov 2024

Likes

Nothing

Dislikes

Egoistic management and specially the ITC process worst of them all

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

AM Human Resource in Gurgaon / Gurugram

Full Time

Recruitment & Talent Acquisition Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 May 2024

Likes

Praxis Services offers great opportunities to the freshers and experienced people.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Associate in Gurgaon / Gurugram

Full Time

Operations / Strategy Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 04 Oct 2024

Likes

Shift timings, work environment, my manager -Prerna Sahani she is the best.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Reservation Sales Associate in New Delhi

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

4.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 29 Dec 2024

Likes

As a fresher if you are starting your career then this company is good.

Job security - Good

Dislikes

Company politics, leaves request, promotion and incentives, working culture.

Salary - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

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Praxis Services Customer Service Expert Reviews by Locations

Praxis Services Customer Service Expert Gurgaon / Gurugram Reviews

Praxis Services Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 6 Praxis Services reviews submitted by Praxis Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Praxis Services is the right company for you. 75% of emplo...Read more