PolicyBazaar Customer Relationship Manager review

What employees say about PolicyBazaar?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

43% employees reported

Strict (10am - 7pm)

33% employees reported

No travel

67% employees reported

View more detailed insights

Gender based rating

3.8

Rated by Women

8 reviews

4.0

Rated by Men

4 reviews

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12 reviews found

Sort by: Popular

Customer Relationship Manager in New Delhi

Fos Relationship Manager Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 01 Feb 2022

Likes

Hr policies are not good. While joining they tell one thing, after joining they will change there policies. Cuts the employees salary as per their wish.

Dislikes

Hr policies are not good. While joining they tell one thing, after joining they will change there policies. Cuts the employees salary as per their wish.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Not bad Not good

Work timings: Strict Timings

Employee Benefits

Nothing

Customer Relationship Manager in New Delhi

Full Time

Strategic Management Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 20 Mar 2025

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Relationship Manager in Surat

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 18 Mar 2025

Likes

Job security - Good
Company culture - Good
Work-life balance - Good

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Relationship Manager in Gudur

Full Time

After Sales Service & Repair Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

2.0

Skill development

3.0

Job security

2.0

Promotions

1.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 16 Sep 2023

Likes

Work life balance

Salary - Good
Work-life balance - Excellent

Dislikes

low staffing

Skill development - Poor
Promotions - Poor
Work satisfaction - Bad

Customer Relationship Manager in Gurgaon / Gurugram

Full Time

Customer Service Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 27 May 2022

Likes

Terrible

Dislikes

Everything

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Worst

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Employee Benefits

Nothing

Customer Relationship Manager in Gurgaon / Gurugram

Full Time

Heath CRT Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Jun 2022

Likes

Excellent

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Good

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Relationship Manager in Gurgaon / Gurugram

Full Time

Business Process Quality Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 28 Oct 2021

Likes

Teammates are supportive

Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good

Dislikes

No salary growth , no work life balance , 6 days working . There will not be any holidays for public holidays only one weekoff

Salary - Poor
Work-life balance - Poor

Work Details

Work related travel: This is a desk job.

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Customer Relationship Manager in Gurgaon / Gurugram

Full Time

Marketing Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 13 Aug 2020

Likes

Providing salary but work pressure is too much

Dislikes

No growth opportunity and promotion for hardworking people giving opportunity to their favourites .

Promotions - Bad
Work satisfaction - Bad
Work-life balance - Bad

Work Details

It is okay

Work timings: Strict Timings

Work related travel: This is a desk job.

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Customer Relationship Manager in Gurgaon / Gurugram

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

2.0

Work-life balance

posted on 11 Apr 2022

Likes

During the COVID time job was safe also there was good culture to work. Some seniors are not good persons they are own enjoying their life, and just pressuring the agents under them. If our seniors will respect his work, will give respect to each and every employee then only we will get the motivation to give our best.

Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent

Dislikes

Only one particular senior’s behaviour influenced me to leave the job. And Hr is also in his support there is no one to hear you, seniors and Hr are working their in collaboration.

Work-life balance - Poor

Work Details

Good it was.

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Relationship Manager in sec 44

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

3.0

Skill development

5.0

Job security

5.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 09 Apr 2021

Likes

it was a great experience and wonderful journey. I am greatful to policy bazaar because i completed 16th month of experience there . so, according to me it's a nice work place and honest company.

Salary - Excellent
Job security - Excellent
Promotions - Excellent

Dislikes

I don't like the behavior of higher managers towards the employee and i am not satisfied with HR department in pb.

Work Details

wonderful

Work timings: Flexible Timings

Customer Relationship Manager

CRT Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 01 May 2020

Likes

As it's hard time we all have been facing since long but I Appriciate the team Leaders and also the Policybazaar supported us and though we are unable to do meetings and gather for work still each leader and CO workers are supporting I also got my salary in time during this lock down thank you Policybazaar. I am glad to be an employee of this company Regards, Rebecca John

Skill development - Good
Job security - Good

Dislikes

About Team mates and team leaders everything is fine but as I deal with customers so there are many customers those who are unable to go for medicals due to lock down and because of this our policies are stuck.

Work Details

Well I deal with customers quires along with mails and from the time of booking and till the time of issuance our all work relay on that.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

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