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3.6

based on 3.3k Reviews

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PolicyBazaar Customer Service Executive Gurgaon / Gurugram Reviews

based on 19 reviews
Updated 26 Jul, 2024

Overall Rating

2.1/5
How AmbitionBox ratings work?

Category Ratings

2.3

Salary & Benefits

2.0

Job Security

2.0

Skill development

2.0

Promotions/Appraisal

2.0

Work Satisfaction

1.7

Company culture

1.6

Work-Life balance

Top Mentions in PolicyBazaar Customer Service Executive Gurgaon / Gurugram Reviews

19 reviews found

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Career Growth
2w (edited)
effortlesswinner
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ex -
Smarten Spaces
Need help in deciding from the following offers
I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.
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People also ask about PolicyBazaar, Gurgaon / Gurugram Customer Service Executives

Is PolicyBazaar, Gurgaon / Gurugram a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.1 out of 5 from over 19 employee reviews, it's clear that most customer service executives have a below average experience working at PolicyBazaar, Gurgaon / Gurugram. Salary & Benefits holds the highest rating at 2.3, while work-life balance is rated the lowest amongst all factors at 1.6. Read reviews about salary & benefits and work-life balance on AmbitionBox.
Does PolicyBazaar, Gurgaon / Gurugram pay their Customer Service Executives well?
According to AmbitionBox reviews, PolicyBazaar, Gurgaon / Gurugram customer service executives rate their salary and benefits at 2.3 out of 5, based on 19 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about PolicyBazaar, Gurgaon / Gurugram's customer service executives salaries here and to read reviews specifically about salary and benefits at PolicyBazaar, Gurgaon / Gurugram for customer service executives, click here.
How is the work culture at PolicyBazaar, Gurgaon / Gurugram for Customer Service Executives?
Work culture at PolicyBazaar, Gurgaon / Gurugram for customer service executives is rated 1.7 out of 5 by 19 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at PolicyBazaar, Gurgaon / Gurugram for customer service executives, click here.
How is the job security at PolicyBazaar, Gurgaon / Gurugram for Customer Service Executives?
Based on 19 reviews on AmbitionBox, PolicyBazaar, Gurgaon / Gurugram's customer service executives rate job security at 2.0 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at PolicyBazaar, Gurgaon / Gurugram. To read reviews about job security at PolicyBazaar, Gurgaon / Gurugram for customer service executives, click here.

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PolicyBazaar Gurgaon / Gurugram Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 19 PolicyBazaar reviews submitted by PolicyBazaar employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if PolicyBazaar is the right company for you. 54% of employees rep...orted the working days at PolicyBazaar as Rotational Shift. 56% employees reported the work timings at PolicyBazaar as Strict timing. Read more
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Gender Based Ratings for PolicyBazaar Customer Service Executive Gurgaon / Gurugram

based on 18 reviews
1.6
Rated by 5 Women

Rated 1.8 for Job Security and 1.7 for Skill Development

women
2.2
Rated by 13 Men

Rated 2.5 for Salary & Benefits and 2.1 for Career Growth

men

Working Days for PolicyBazaar Customer Service Executive Gurgaon / Gurugram

based on 19 reviews
Rotational Shift
54%
Monday to Saturday
23%
Other
15%
Alternate Saturday off
8%

Work Timings for PolicyBazaar Customer Service Executive Gurgaon / Gurugram

based on 19 reviews
Flexible timing
Strict (10am - 7pm)
Strict (10am - 9.30pm)
44%
25%
6%
25% employees reported other strict timings

Shift Timings for PolicyBazaar Customer Service Executive Gurgaon / Gurugram

based on 19 reviews
Day shift
100%

Business Travel for PolicyBazaar Customer Service Executive Gurgaon / Gurugram

based on 19 reviews
No travel
57%
Within city
43%
PolicyBazaar Customer Service Executive Salaries in Gurgaon / Gurugram
based on 83 salaries
₹2 L/yr - ₹4 L/yr
6% more than the average Customer Service Executive Salary in India
View more details
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