PNB Housing Finance Customer Service Manager Reviews
based on 39 reviews
Updated 3 Dec, 2024
Overall Rating
3.2/5
How AmbitionBox ratings work?
Category Ratings
3.4
Job Security
3.3
Salary & Benefits
3.3
Skill development
3.0
Promotions/Appraisal
3.0
Company culture
2.8
Work Satisfaction
2.5
Work-Life balance
PNB Housing Finance is rated
3.2 out of 5 stars on
AmbitionBox, based on 39 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
PNB Housing Finance is rated
3.2 out of 5 stars on
AmbitionBox, based on 39 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in PNB Housing Finance Customer Service Manager Reviews
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39 reviews found
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Popular
Customer Service Manager in
Hyderabad / Secunderabad
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 Mar 2024
Likes
Nothing, it's fraud company. I suggest people to not to join in this company. They will tell one thing before joining. After joining whole thing will change includes location.
For their internal ego's we have to face problems.
Dislikes
Every thing. Joining 1st day itself you have to do your work. Without id's and system you have to do work. Or Else they will use bad language
Enquire thoroughly before joining. Once joined means you have to serve 90 days notice period or else they will ruin your career.. Mainly banjara hills branch chandramouli and pradeep kanna medi both are very danger they are. They ruined so many employees careers....Read More
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Manager in
Ludhiana
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 03 Dec 2024
Likes
Nothing to like
Dislikes
Timing issue,
Work environment,
Senior thinking towards their junior employees is not good.
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Manager in
Bangalore / Bengaluru
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 23 Mar 2024
Likes
All staff and supportive is good
Dislikes
Everyday late sitting is too bad
Customer Service Manager in
Hyderabad / Secunderabad
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 Oct 2023
Likes
Work satisfaction and benifits of employee and customer service
Dislikes
Na
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Manager in
Pune
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 22 Feb 2024
Likes
Atmosphere
Dislikes
Late sitting, no proper management from sales team
Customer Service Manager in
Hyderabad / Secunderabad
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Sep 2023
Likes
Learning development, employee support
Dislikes
Work load
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Customer Service Manager in
Chandigarh
Full Time
·
Banking Operations Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 03 Jul 2023
Likes
Learning ,development in each stage
Dislikes
work life balance
Worst culture
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
PNB Housing Finance.
No work life balance .worst environment as no cut of time to leave the office.no value of human asset ...
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Manager in
New Delhi
Full Time
·
Banking Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 25 Mar 2023
Likes
good for sales
Dislikes
wont like to disclose
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Manager in
Noida
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 14 Mar 2023
Likes
Bad culture
Dislikes
Bad culture
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Manager in
Noida
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 08 Jan 2023
Likes
Everyone supports
Dislikes
Late night work
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Manager in
Guntur
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Oct 2023
Likes
Over all good
Dislikes
Not available
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Manager in
Jaipur
Full Time
·
Customer Service Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 23 Dec 2021
Likes
PNB Housing finance gave me good platform to learn but work here is monotonous. CSM are overburderned with unimportant work. When it comes to raising salary the seniors look for silly reasons and won't give you hike. There is too much politics and favouritism. During COVID times there was no reduction in salary and salary was credited on time which is highly appreciable. There is no training accept one they give you before joining....Read More
Dislikes
The Q exemplar is a parameter that will judge you every month for work done by you. This makes us enemy of our counterpart we are in race where we want to get more marks as compared to our counterpart and leading to doing of only work that's gives you marks and leaving the rest to other. There is no monetary motivation for retaining customer even incentive for fixed deposit business is very low as compared to what they give to brokers, sales personnel. This JFM 21-22 they have cancelled our all leaves include Saturday and Sunday. They can any time drop mail that we are working leading to no work life balance. There is culture of sitting late at night in office even if there is no work. Females are asked to sit atleast till 10 pm on closing. Team outing are cancelled and foundation day celebration is also cancelled from past two years...Read More
Work Details
No work life balance
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Customer Service Manager in
Kalyan / Dombivli
Full Time
·
Banking Operations Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 26 May 2022
Likes
Company work cluture
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Manager in
Jaipur
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 29 Jun 2022
Likes
Job security
Dislikes
low work life balance, politics, low salary
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Manager in
Bikaner
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 31 Mar 2021
Likes
Culture
Dislikes
Career growth is slow
Customer Service Manager in
Kolkata
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 24 May 2024
Likes
Job profile
Dislikes
No team work
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Manager in
Coimbatore
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 11 Sep 2018
Likes
The company has supported right from the beginning and is a great place to work. You can learn a lot regarding the mortgage industry . It has created a compititive environment.
Dislikes
No dislikes. Always take things positive . No problems are permanent . No jobs are easy. It's not the companys worth. It's how worthy are you for the company
Work Details
It's challenging and exciting.
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Manager in
Kolkata
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 24 Dec 2022
Likes
No work-life balance and sales oriented organisation
Dislikes
To much sales oriented needs to work on holiday.
No leaves in exchange
Work Details
Work days: Alternate Saturday off
(Strict Timings)
People also ask about PNB Housing Finance's Customer Service Managers
Is PNB Housing Finance a good place to work for Customer Service Managers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 39 employee reviews, it's clear that most customer service managers have an average experience working at PNB Housing Finance. Job Security holds the highest rating at 3.4, while work-life balance is rated the lowest amongst all factors at 2.5. Read reviews about job security and work-life balance on AmbitionBox.
Does PNB Housing Finance pay their Customer Service Managers well?
According to AmbitionBox reviews, PNB Housing Finance customer service managers rate their salary and benefits at 3.3 out of 5, based on 39 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about PNB Housing Finance's customer service managers salaries here and to read reviews specifically about salary and benefits at PNB Housing Finance for customer service managers, click here.
How is the work culture at PNB Housing Finance for Customer Service Managers?
Work culture at PNB Housing Finance for customer service managers is rated 3.0 out of 5 by 39 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at PNB Housing Finance for customer service managers, click here.
How is the job security at PNB Housing Finance for Customer Service Managers?
Based on 39 reviews on AmbitionBox, PNB Housing Finance's customer service managers rate job security at 3.4 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at PNB Housing Finance for customer service managers, click here.
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