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PCITS

Compare

based on 57 Reviews

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PCITS Customer Care Executive Reviews

based on 11 reviews

Updated 19 Apr, 2024

Overall Rating

1.7/5

How AmbitionBox ratings work?

Category Ratings

3.1

Work-Life balance

2.8

Job Security

2.1

Work Satisfaction

1.6

Salary & Benefits

1.5

Company culture

1.3

Skill development

1.1

Promotions/Appraisal

11 reviews found

Sort by: Popular

Customer Care Executive in Dehradun

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 09 Aug 2023

Likes

You could do day shift if available. And it was in my city.

Dislikes

Rest everything is bad. There's nothing in the company, no growth.

Work Details

Work policy: Work from home, but if you're not doing well, they'll ask you to come to the office.

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Gurgaon / Gurugram (working remotely)

Full Time

·

UI / UX Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

2.0

Company Culture

4.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 19 Apr 2024

Likes

0 per cent pressure 100 loopholes

Dislikes

Culture no appraisal feels like your working in scam company

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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Customer Care Executive in Kolkata

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 23 May 2022

Likes

No job security

Dislikes

Everything

Work Details

No management no worklife, all druggist working there

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Dehradun

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 01 Jul 2023

Likes

Nothing.

Dislikes

Everything. The whole thing is a mess.

Work Details

Work policy: Mostly from home, at times from the office.

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive (working remotely)

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

2.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

4.0

Work-Life Balance

posted on 04 Feb 2023

Likes

Flexible hours Easy job

Dislikes

No respect of the employees No leaves

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Dehradun

Customer care executive Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

5.0

Job Security

1.0

Work-Life Balance

posted on 21 May 2022

Likes

Nothing.

Dislikes

Women get sexually harassed, read as per an anonymous Google review. ( Dehradun Branch )

Work Details

Below average. Crashed up my sleep cycle.

Work days: Monday to Friday (Strict Timings)

Customer Care Executive in Dehradun

Operations Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 25 May 2022

Likes

no pressure good for freshers

Dislikes

incentive deductions in dollars

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about PCITS.

Customer Care Executive in Dehradun

Customer Service Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

3.0

Work-Life Balance

posted on 26 Mar 2021

Likes

There was no pressure of work after the shifts

Dislikes

1)The frequent deductions, deductions sometimes use to take 50% of our salary 2) The strict no leave policy on Indian Holiday (deduction of 5000+1000) 3) The management is very poor and and insensitive to employees. 4) Even the most senior employees were treated with no respect. 5) No documentation, even we are not given salary slips. If apply to HR , it takes 2-3 months to get it. 6) In a 9 hour shift only 2 breaks of 20 mins each( no fixed timing) 7) During Lockdown (our compensation was was reduced drastically) Were fined for any electrical outage, or internet issue(no compensation for that) Bonus of Diwali was 500/- Employees are asked to leave if they ask questions....Read More

Work Details

It was good initially , but became very pathetic afterwards.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Care Executive in Dehradun

Quality Assurance and Testing Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 04 Jan 2021

Likes

Its good

Dislikes

Its good i dnn wanna comment

Work Details

Ok

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Salt lake (working remotely)

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 05 Jan 2024

Likes

Nothing to like. Its a fraud company. They steal 50% if the salary EVERY MONTH. THIEVES..

Dislikes

I dislike everything about this SCAM COMPANY.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Dehradun

Bpo Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 03 Jul 2018

Likes

Fantastic organization to work with..

Dislikes

Nothing..

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

Enventure Enginering

I’m 27, I’m looking for Career transition

Hello ,I hold bachelor degree in mechanical engineering 2019. With 4.5 yoe in Total 1)Associate product compliance engineer - 1.5 years 2)Currently working as Project engineer (compliance). 3 years I see no growth in my current company and current role.so I’m looking for career shift,high growth and good package. Skills 1) Environmental compliance(REACH,ROHS,..) 2)Basic networking OS,Linux basic, Aws cloud 3) SAP MM (in progress) 4) Project Management (self preparation from PMBOk) I’m confused between sap mm consultant and project management I’m getting difficult to choose,Which would be great choice according to my background and high pay, stable job Can anybody recommend which domain /role is good for career transition! I’m looking for career shift Help will be appreciated. Current role Project engineer handling projects related to environmental compliance. FYI

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PCITS Customer Care Executive Reviews by Locations

PCITS Customer Care Executive Dehradun Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 PCITS reviews submitted by PCITS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if PCITS is the right company for you. 91% of employees reported the working day...Read more

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PCITS Reviews >
PCITS Customer Care Executive Reviews

Gender Based Ratings for PCITS Customer Care Executive

based on 10 reviews

Rated 1.8 for Work-Life Balance and 1.8 for Company Culture

Rated 3.4 for Work-Life Balance and 2.7 for Job Security

Working Days for PCITS Customer Care Executive

based on 11 reviews

Monday to Friday

91%

Monday to Saturday

9%

Work Timings for PCITS Customer Care Executive

based on 11 reviews

Strict (7.30pm - 4.30am)

Flexible timing

Strict (6.30pm - 3.30am)

27%

18%

18%

37% employees reported other strict timings

Shift Timings for PCITS Customer Care Executive

based on 11 reviews

Night shift

Day shift

78%

22%

Business Travel for PCITS Customer Care Executive

based on 11 reviews

No travel

80%

Within city

20%

PCITS Customer Care Executive Salary

based on 23 salaries

₹1.4 L/yr - ₹4.2 L/yr

14% more than the average Customer Care Executive Salary in India

View more details

Employee Benefits for PCITS Customer Care Executive

Office cab/shuttle

1 total response

Retirement benefits

0 total responses

Stock options

0 total responses

Annual health checkup

0 total responses

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