PayPal Senior Customer Support Officer Reviews

Likes

It was good till covid started.. but when the Indian management took over on 2021 it became a nightmare company

Dislikes

Management

Likes

Nothing at the moment to like

Dislikes

There office politics is worst

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Likes

Good thing is benefits are good

Dislikes

There are lot of things to list out. Bangalore team management is worse. The qualities to get a promotion and good hike is to being close to your supervisor. Your hard work, performance and talent doesn't matter at all. You just have to OBEY your supervisor and become his slave in order to grow. Do not even think of promotion and hike if you are loyal to your work, if you are hard working and if you are not close to your supervisor. There Are N number of people who have been promoted in short time even if they are not qualified and deserving. You can work here only if you need good money at the end of the month....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good environment, work culture , supportive manger

Dislikes

Week offs are bad Shift timings keeps changing

Work Details

Work policy: Ban

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work life balance employee friendly

Dislikes

Too much pressure sometimes regarding the scores

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Job Security

Dislikes

No learnings and promotions

Likes

Employee benefits and work life balance is good

Dislikes

Bangalore team internal management does not value hard work and talent. It's just about how close you are with your supervisor irrespective of what you know and what you don't. Also supervisors are cunning and push only their favorite team members instead of deserving people.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

PayPal not used to be the same when I joined, lot of changes and unwanted things brought into the picture

Dislikes

Management is worsening day by day

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

mainly work life balance and salary. Initially company provided many good benefits for employees but later some cheap employees doing cheap tricks then company started cost cutting. Otherwise, a very good organization. Only one bad thing is lay off's - not sure when they announce lay off

Dislikes

except lay off news, rest everything is good.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Leave Benefits are good. Providing WFH also.

Dislikes

No job security. Frequent leadership change. No QA Team , Developer has to take their own responsibility to test their features and deploy in live. Previously work life balance is so goodbut now a days, support team is also getting removed and the developers are forced to do the oncall support along with the regular work even if you have concerns. So we can't utilise the weekends and holidays. It is stated the working hours as flexible but you are expected to join the late night calls and early morning calls regularly....Read More

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

It highly depend on team and manager under which you are working. Post covid, lot of layoff and restructuring has left the firm with only specific resources and management who see a growth and job security opportunity at the expense of team and their work life balance without providing much effort from their end

Dislikes

No job security, left with cringy management and managers and vertical leaders who are not able to keep up with change

Work Details

Work policy: 3 days/week from office

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Work culture is good. More brainstorming on new invention which might help customers. They work on One org One Moto principal

Dislikes

No job security. Sometime work pressure is too high

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Paypal pays you well with good RSU option

Dislikes

Paypal has terrible work life balance . Management shows no concern for employees well being, toxic culture. You can join for money but job security is non existent. Worst company to join.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves International Travel.

Likes

As an organisation it is really good and cares for employee wellness.

Dislikes

Depends on department, there is no career growth it depends on how close your with the management to move to next level, people who have knowledge stay at same place but people who just speaks are upgrading without any knowledge

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good pay and RSU refreshers every year. Good severance pay and excellent Insurance coverage

Dislikes

Too much reorg which is creating fear of job security. Biased promotion cycles across teams, few teams has very poor budget for promotion.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Code Quality standard is high.

Dislikes

No job security. You can be fired any time. Frequent reorgs happening. Frequent leadership changes. Existing engineering people don't share knowledge to new hires. No perks apart from salary.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.