Open Destinations Customer Success, Service & Operations Department Panaji Reviews

Likes

You'll get a decent experience of working in a private company. Recommended for freshers.

Dislikes

The management at ODL. There are certain staff members in every team within ODL who are gossip mongers and make life hell for newly joined employees. They are partial to newly joined employees who are their friends.(People they know outside ODL) They will publicly humiliate you, ridicicule you, threaten you about your weak performance at work(even if you are doing an okay job)....and the worst part? They are responsible for training new employees. They grade you. They decide if you are fit to work in the company or no. Many employees leave ODL after suffering at the hands of these senior staff. They usually work in groups. Every team has a group of such people. They're nothing but bullies. And they keep getting promoted. The management is aware that such staff exist within the company and have not taken any action on them for years. Why even hire outsiders at ODL? Hire only friends and family of these bullies. Let ODL be a company run by friends and family. I can blame only the management at ODL for the behaviour of such staff members....Read More

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Working in Goa is the only reason I dragged myself to complete a year with this company

Dislikes

Pathetic work culture. No growth opportunities. Biased and compromised higher management. They hear people but dont listen to them. Employees asking for help is tagged as incompetent and they start planning for replacement as soon as you show signs of disagreement. They want people with no self respect and no brain. You should be ready to listen to what they say and never correct them

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Work from home

Dislikes

Not working from home

Work Details

Work policy: 2 days/week from office

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Likes

Teamwork

Dislikes

No promotion no bonous

Work Details

Work policy: 2 days/week from office

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

2 offs in a week and you also get the option to get your week offs/working days swapped with your colleagues as per mutual convenience.

Dislikes

Their salary structure was very poor and they pay you approx to half of the current market prevailing salary package in the industry. The highest management always keep their clients in dark and always involved in almost everything i.e. they are the only ones who take all the decisions be it even the small decisions of the managers and team leaders which they are supposed to take and they are just kept as puppets with almost no authority, one man show sort of thing is there. Hardly you may get any appraisals and IJPs on time, even if you get that will be very less, very late and given with a biased attitude. May be the presence of a very limited number of other bpo companies in the nearby areas could be the reason for all this....Read More

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Training provided, helpful colleagues, alternate Saturday offs.

Dislikes

Limited growth opportunity, less pay, favoritism, no work-life balance, stressful work situations and deadlines.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Dislikes