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3.8

based on 281 Reviews

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OnProcess Technology Customer Service Associate Reviews

based on 15 reviews
Updated 16 Sep, 2024

Overall Rating

4.5/5
How AmbitionBox ratings work?

Category Ratings

4.4

Company culture

4.3

Work Satisfaction

4.3

Work-Life balance

4.1

Skill development

4.0

Salary & Benefits

3.7

Job Security

3.7

Promotions/Appraisal

Top Mentions in OnProcess Technology Customer Service Associate Reviews

15 reviews found

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2w
a technical project manager
Deadend
Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?
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People also ask about OnProcess Technology's Customer Service Associates

Is OnProcess Technology a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.5 out of 5 from over 15 employee reviews, it's clear that most customer service associates have a positive experience working at OnProcess Technology. Company culture holds the highest rating at 4.4, while career growth is rated the lowest amongst all factors at 3.7. Read reviews about company culture and career growth on AmbitionBox.
Does OnProcess Technology pay their Customer Service Associates well?
According to AmbitionBox reviews, OnProcess Technology customer service associates rate their salary and benefits at 4.0 out of 5, based on 15 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that OnProcess Technology is generally seen as a place that values and rewards its workforce fairly. You can know more about OnProcess Technology's customer service associates salaries here and to read reviews specifically about salary and benefits at OnProcess Technology for customer service associates, click here.
How is the work culture at OnProcess Technology for Customer Service Associates?
Work culture at OnProcess Technology for customer service associates is rated 4.4 out of 5 by 15 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at OnProcess Technology. To read reviews specifically about work culture at OnProcess Technology for customer service associates, click here.
How is the job security at OnProcess Technology for Customer Service Associates?
Based on 15 reviews on AmbitionBox, OnProcess Technology's customer service associates rate job security at 3.7 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at OnProcess Technology for customer service associates, click here.

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OnProcess Technology Customer Service Associate Reviews by Locations

OnProcess Technology Reviews by Designations

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AmbitionBox has 15 OnProcess Technology reviews submitted by OnProcess Technology employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if OnProcess Technology is the right company for you. ... 56% of employees reported the working days at OnProcess Technology as Rotational Shift. 58% employees reported the work timings at OnProcess Technology as Flexible timing. Read more

Gender Based Ratings for OnProcess Technology Customer Service Associate

based on 15 reviews
5.0
Rated by 2 Women

Rated 4.1 for Company Culture and 4.1 for Work Satisfaction

women
4.5
Rated by 13 Men

Rated 4.4 for Company Culture and 4.3 for Work-Life Balance

men

Working Days for OnProcess Technology Customer Service Associate

based on 15 reviews
Rotational Shift
56%
Monday to Friday
44%

Work Timings for OnProcess Technology Customer Service Associate

based on 15 reviews
Flexible timing
Strict (5.30pm - 2.30am)
Strict (9.30pm - 6.30am)
58%
10%
10%
22% employees reported other strict timings

Shift Timings for OnProcess Technology Customer Service Associate

based on 15 reviews
Night shift
Day shift
75%
25%

Business Travel for OnProcess Technology Customer Service Associate

based on 15 reviews
No travel
100%
OnProcess Technology Customer Service Associate Salary
based on 44 salaries
₹1.8 L/yr - ₹3.5 L/yr
12% less than the average Customer Service Associate Salary in India
View more details
Employee Benefits for OnProcess Technology Customer Service Associate
cab
Office cab/shuttle
1 total response
softskill
Job/Soft skill training
1 total response
retirement
Retirement benefits
0 total responses
stock
Stock options
0 total responses
View All
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