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Ola Cabs

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3.4

based on 2k Reviews

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Ola Cabs Senior Customer Service Executive Bangalore / Bengaluru Reviews

Updated 13 May, 2024

Overall Rating

2.4/5

based on 7 reviews

Rating distribution

2 (28.6%)

3 (42.9%)

0 (0%)

1 (14.3%)

Category Ratings

3.9

Salary

3.1

Company culture

3.1

Skill development

2.2

Work satisfaction

1.5

Work-life balance

1.4

Promotions

1.3

Job security

What employees say about Ola Cabs?

Insights from employee reviews on AmbitionBox

Gender based rating

2.0

Rated by Women

2 reviews

2.4

Rated by Men

4 reviews

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

7 reviews found

Sort by: Popular

Senior Customer Service Executive in Bangalore / Bengaluru

Full Time

Sales Support & Operations Department

2.0

Overall Rating

2.0

Category Ratings

4.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 13 May 2024

Likes

Salary and ambience

Salary - Good

Dislikes

Worst Management and No work life balance

Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Work-life balance - Bad

Senior Customer Service Executive in Bangalore / Bengaluru

Full Time

Lending Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

1.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 29 Sep 2023

Likes

Awesome until covid came

Salary - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Job security

Job security - Bad

Senior Customer Service Executive in Bangalore / Bengaluru

Content Management (Print / Online / Electronic) Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 11 Jan 2019

Likes

Good training was given to the new employees

Dislikes

Job security , appraisal

Job security - Poor
Work satisfaction - Poor

Work Details

Work timings: Strict Timings

Senior Customer Service Executive in Bangalore / Bengaluru

BD / Pre Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Jan 2021

Likes

Very nice

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Senior Customer Service Executive in Bangalore / Bengaluru

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 02 Oct 2018

Likes

The colleagues were really awesome in terms of their skills and friendliness naturewise. The cab facility (only before 7AM and after 7PM) is safe and good with their own tracking system which makes life easier.

Salary - Good
Job security - Good

Dislikes

The salary is quite good but they are quite slow in terms of increments or double pay. Very bad leave management systems from the team leaders. The work-life balance is somehow disturbed because of no understanding of personal or unexpected health issues. The appraisal parameters are changed last moment if they see most of them are eligible for 5 stars...they make it more difficult at the last moment of the increment....Read More

Work Details

Work is monotonous. No scope of learning new things and no space of fun activities. Its like a typical work and work only job with lots of daily updates. No brainstorming about existing issues or no actions for the One-on-one discussions. Sadly...bad :(

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Bangalore / Bengaluru

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 09 Nov 2018

Likes

I made good friends

Dislikes

Management isn't good

Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Senior Customer Service Executive in Bangalore / Bengaluru

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 May 2020

Likes

Our company supported to his all employees and Drivers/Partner's.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

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Ola Cabs Bangalore / Bengaluru Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 7 Ola Cabs reviews submitted by Ola Cabs employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Ola Cabs is the right company for you.