Nykaa Senior Customer Support Executive Reviews

Likes

Likes

Overall is good

Dislikes

Not observed

Likes

Good place to work

Dislikes

Mr Gulam & Mr Rahul cheep person

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within Country.

Likes

Nothing no development for staff

Dislikes

Bad management and very poor culture special e cluster manager

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

I have like that nykaa .com is good e commercial site and many things are learned in company

Dislikes

Salary incriment Designation and Most Company last Time say that contractual /Agreement etc

Work Details

Work timings: Flexible Timings

Likes

mast tha sab

Dislikes

sab kuch

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nykaa have a great reputation for training and employee engagement and it’s true❤️

Dislikes

Sometimes training and engagement become boring.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Company is good but management is very poor

Dislikes

Very poor management

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Other Perks & Benefits incl medical etc are existing

Dislikes

Lot of Office Politics & Favouritism in employees by higher management authorities which is affecting other employees who are working causing them to leave so they can appoint their own team , Calls & Meeting are scheduled on weekends as well there is no work life balance causing frustation.

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Nothing mere politics

Dislikes

Managers are awful, no worklife balance, dirty politics, mental harrasment, torture everyday, at the time of appraisal undue work pressure, no personal life, you will get the messages on whatsapp, need to tell the reasons why are you late even for one day, the most awful culture and people at management level especially in finance

Likes

Everything is fine except logistics and operations.

Dislikes

No HR in office,no HR policies,no HR interaction with employees specially for logistics and operations. Everything is managed by the Managers who deny for everything for leave for mediclaim for reimbursement..no SOPs no hierarchy.. entire logistics is running by like a lala company works, no work from home policy, strict timings.

Likes

Good salary and incentives.

Dislikes

Too much stress for business,Area/ops manager calling and pressurizing entire day,if the day target is not achieved then ur Area manager will ask u the reason at night and won’t let u sleep seems u have done a crime. As store sale is very uncertain specially at nykaa stores so there are chances that the superiors may start a con call any time even its weekend or evening business time.store managers day off is fixed on Tuesday but specially on Tuesday there are bunch of work load there....Read More

Likes

Got to learn a lot.There is a good freedom in working at Nykaa.

Dislikes

On-roll staff behaviour and their etiquette is so bad,they should be polite and they don't know how to talking.Salary increases according to working experience is so less. Designation.With any designation promotion, there is no corresponding increase in salary.

Likes

I feel like working in the company because the name of the company is good and the product of the company sells very well in the market.

Dislikes

senior management is absolutely weak!One person started thinking that I am the owner of the company. I will say something. The company will run like that. The employees will run it.Senior management did not know this. Why are they leaving Improve? At least ask them why are they leaving the job

Likes

Key role were discuss properly during the financial year

Dislikes

Discrimination between employees some are getting benefits and some are not it depends on which department you are working

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Only the view from the 6th floor office in dadar

Dislikes

Worst company to work for, no respect for the employees. Even after doing a business of Rs 800 cr in 8 days during sale the company gave vadapav as a token of appreciation and scolded the ones who had two. No job growth or stability and one of the worst payer in the industry. The brand is dying slowly. The average stint of a brand manager is 8 months only due to horrible work culture. The processes are from the 18th century and the tech is no where to seen, leading to manual work on the employees....Read More

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.