Upload Button Icon Add office photos
Filter reviews by

Nykaa Customer Success, Service & Operations Department Reviews

based on 94 reviews
Updated 6 Jan, 2025

Overall Rating

3.5/5
How AmbitionBox ratings work?

Category Ratings

3.6

Skill development

3.5

Job Security

3.3

Salary & Benefits

3.2

Company culture

3.2

Work-Life balance

3.1

Work Satisfaction

2.8

Promotions/Appraisal

Explore Reviews by Department

View All
4.0
 • 136 Reviews
3.4
 • 113 Reviews
3.3
 • 93 Reviews
3.2
 • 58 Reviews
3.5
 • 56 Reviews
Top Mentions in Nykaa Customer Success, Service & Operations Department Reviews

94 reviews found

Sort by: Popular

Similar companies for Customer Success, Service & Operations Department

View All
Myntra Reviews
4.2
 • 248 Reviews
Purplle.com Reviews
3.8
 • 56 Reviews
LimeRoad Reviews
4.4
 • 15 Reviews
Voonik Reviews
3.7
 • 5 Reviews
Zivame.com Reviews
4.2
 • 14 Reviews
FabAlley Reviews
3.6
 • 6 Reviews
Clovia Reviews
5.0
 • 4 Reviews
Amazon Reviews
4.1
 • 5.9k Reviews
Flipkart Reviews
4.0
 • 1.6k Reviews
Udaan Reviews
4.0
 • 315 Reviews
View more

View More

Top Nykaa Interview Questions

Q1. You see the number of people cancelling the order increasing. Cancel window ... read more
Q2. What is a Service? How can a notification in a Foreground Service interact ... read more

Get interview-ready with top interview questions

View all 52 questions
Q3. Tell me about the projects and knowledge on selenium api and etc?
Q4. Data Structures used in Android Projects
Q5. Explain Oops concepts
Logo
You are reading trusted reviews. Keep reading to find out more about Nykaa.

Discover interview dos and don'ts from real experiences

Claim your company page and respond to reviews as an employer.

People also ask about Nykaa's Customer Success, Service & Operations Department

Is Nykaa's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 94 employee reviews, it's clear that most employees have an average experience working at Nykaa's Customer Success, Service & Operations Department. Skill development holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 2.8. Read reviews about skill development and career growth on AmbitionBox.
Does Nykaa's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Nykaa's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.3 out of 5, based on 94 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Nykaa's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Nykaa's Customer Success, Service & Operations Department, click here.
How is the work culture at Nykaa's Customer Success, Service & Operations Department?
Work culture at Nykaa's Customer Success, Service & Operations Department is rated 3.2 out of 5 by 94 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Nykaa's Customer Success, Service & Operations Department, click here.
How is the job security at Nykaa's Customer Success, Service & Operations Department?
Based on 94 reviews on AmbitionBox, Nykaa's Customer Success, Service & Operations Department employees rate job security at 3.5 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Nykaa's Customer Success, Service & Operations Department, click here.
Is work from home available at Nykaa's Customer Success, Service & Operations Department?
According to AmbitionBox, 7% of Nykaa's Customer Success, Service & Operations Department employees work from home permanently, 93% work from the office, and undefined% follow a hybrid model, based on 13 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Nykaa's Customer Success, Service & Operations Department, click here.

Tell us how to improve this page.

Work Policy at Nykaa Customer Success, Service & Operations Department

i
Workplace policy may vary based on Department, Designation and Location.

based on 13 reviews in last 6 months

Work from office

Work from office

93%
Permanent work from home

Permanent work from home

7%

Gender Based Ratings at Nykaa Customer Success, Service & Operations Department

based on 94 reviews
3.3
Rated by 23 Women

Rated 3.4 for Skill Development and 3.2 for Salary & Benefits

women
3.5
Rated by 71 Men

Rated 3.6 for Skill Development and 3.6 for Job Security

men

Working Days at Nykaa Customer Success, Service & Operations Department

based on 94 reviews
Monday to Saturday
44%
Rotational Shift
33%
Other
9%
Monday to Friday
8%
Alternate Saturday off
6%

Work Timings at Nykaa Customer Success, Service & Operations Department

based on 94 reviews
Flexible timing
Strict (10am - 7pm)
Strict (9.30am - 6.30pm)
42%
13%
6%
39% employees reported other strict timings

Shift Timings at Nykaa Customer Success, Service & Operations Department

based on 94 reviews
Day shift
Night shift
97%
3%

Business Travel at Nykaa Customer Success, Service & Operations Department

based on 94 reviews
No travel
68%
Within city
21%
Within country
8%
International travel
3%
Senior Executive
39 salaries
unlock blur

₹3.2 L/yr - ₹7.5 L/yr

Assistant Manager
17 salaries
unlock blur

₹5 L/yr - ₹12.7 L/yr

Senior Customer Service Executive
16 salaries
unlock blur

₹2.8 L/yr - ₹7.8 L/yr

Customer Service Executive
16 salaries
unlock blur

₹2 L/yr - ₹5 L/yr

Beauty Advisor
16 salaries
unlock blur

₹3 L/yr - ₹5 L/yr

Explore more salaries
cab
Office cab/shuttle
1 total response
freemeal
Free meal
1 total response
healthInsurance
Health insurance
2 total responses
childCareBenefits
Child care facility
1 total response
+2 more benefits
Compare Nykaa with

Myntra

4.0
Compare

Purplle.com

3.8
Compare

LimeRoad

2.6
Compare

Voonik

2.1
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
write
Rate your company