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4.2

based on 1.5k Reviews

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Matrimony.com Customer Service Officer Reviews

Updated 30 Jul, 2024
Overall Rating
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4.6/5
based on 50 reviews

Rating distribution

Category Ratings

4.7

Company culture

4.5

Job security

4.5

Work-life balance

4.5

Skill development

4.5

Work satisfaction

4.4

Salary

4.4

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What employees say about Matrimony.com?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

Monday to Saturday

98% employees reported

Strict (9.30am - 6.30pm)

Strict (9.30am - 6.30pm)

56% employees reported

No travel

No travel

80% employees reported

View more detailed insights

Gender based rating

4.7
female

Rated by Women

31 reviews

4.5
male

Rated by Men

19 reviews

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Top Mentions in Matrimony.com Customer Service Officer Reviews

50 reviews found

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Discover interview dos and don'ts from real experiences

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Interview Tips & Stories
2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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People also ask about Matrimony.com's Customer Service Officers

How is Matrimony.com to work for?
Matrimony.com is rated 4.6 out of 5, based on 50 reviews by employees on AmbitionBox. Matrimony.com is known for Company culture which is rated at the top and given a rating of 4.7. However, Salary is rated the lowest at 4.4 and can be improved. To know first hand how it is like to work at Matrimony.com read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Matrimony.com?
According to AmbitionBox ratings, Matrimony.com employees rate its salary and benefits as 4.4 out of 5. You can know more about Matrimony.com Salaries at AmbitionBox
How is the work culture at Matrimony.com?
Work culture is rated 4.7 at Matrimony.com by 50 employees. While job security is rated 4.5 and work-life balance is rated 4.5 at Matrimony.com. Read detailed reviews by employees of Matrimony.com on AmbitionBox.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 50 Matrimony.com reviews submitted by Matrimony.com employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Matrimony.com is the right company for you. 98% of employees ...reported the working days at Matrimony.com as Monday to Saturday. 63% employees reported the work timings at Matrimony.com as Strict timing. Read more
Matrimony.com Customer Service Officer Salary
based on 12 salaries
₹1.2 L/yr - ₹2.5 L/yr
36% less than the average Customer Service Officer Salary in India
View more details
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