Muthoot Fincorp Customer Service Executive and Joint Custodian Reviews
based on 8 reviews
Updated 7 Nov, 2024
Overall Rating
3.9/5
How AmbitionBox ratings work?
Category Ratings
4.5
Company culture
4.4
Skill development
3.9
Work-Life balance
3.6
Work Satisfaction
3.1
Job Security
2.9
Promotions/Appraisal
2.8
Salary & Benefits
Muthoot Fincorp is rated
3.9 out of 5 stars on
AmbitionBox, based on 8 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Muthoot Fincorp is rated
3.9 out of 5 stars on
AmbitionBox, based on 8 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
8 reviews found
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Popular
Customer Service Executive and Joint Custodian in
Andaman and Nicobar Island
Audit & Control Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Dec 2020
Likes
Company policies are good, appraisal are fair and they give good salary hike and bonus every year..where everywhere due to covid19 pandemic lots of employees loosing g their jobs..in this case Muthoot Fincorp ltd cared their employees as first priority....
Dislikes
Nil
Work Details
The job is really interesting..I struggled a bit I. The. Beginning as there was no formal training session. I learnt everything on the. I got a chance to wear multiple hats and that helped me get a taste of different roles withing the same team.
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive and Joint Custodian in
Ernakulam
Full Time
·
Banking Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 07 Nov 2024
Likes
Work-life balance and support from the Area Manager ( Aneeta Madam)
Customer Service Executive and Joint Custodian in
Jaipur
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 23 Jul 2023
Likes
All good
Dislikes
Promotion and salary
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive and Joint Custodian in
Tangutur
Full Time
·
Gold Loan Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 15 Dec 2022
Likes
Time to time credited during covid time also company provide minimum salary
Dislikes
About company it is fabulous to served customer services and as well policies But Whoever managers are rudely behaviour to the staff
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive and Joint Custodian in
Birur
Gold Loan Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 03 Aug 2022
Likes
Firstly thanks for giving job opportunity,but am not happy with the company management flow,there is no peacefulness in working environment, management people's are only motive only on targets, staff welfare is as much as ignored in working environment, there's no career growth here,here executive,joint custodian, cashier role all roles are performed by single person,if we go outside for the job there's no upper value for our destination, here staffs are working there for family commitments only, now these days new comers can't work more than six months,
I resigned the job three month's ago,till now MY FINAL SETTLEMENT NOT RECEIVED, MANAGEMENT IS DONT CARE ABOUT THE WELFARE OF THE STAFFS .....Read More
Dislikes
Management people's are only focus on target achievement,not the welfare the executives..
Work Details
Not good not bad
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Employee Benefits
Nothing
Customer Service Executive and Joint Custodian in
Tuticorin
Full Time
·
Lending Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 05 Sep 2021
Likes
I am very happy to working Mfl... Very secured job in ladies....
Dislikes
Not growth in salary ... But heavy target....
Work Details
It's ok
Work days: Monday to Saturday
(Strict Timings)
Customer Service Executive and Joint Custodian in
Sinnar
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 07 Nov 2018
Likes
Its shows in rating what i gives to company..i only say one think that overall its a good experience ..i probably say that our team work gives us work satisfaction
Dislikes
Nothing
Work Details
Work days: Monday to Saturday
(Strict Timings)
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Muthoot Fincorp.
Customer Service Executive and Joint Custodian in
Salem
Lending Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 01 Dec 2019
Likes
good
Dislikes
CTC
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Service Executive in
Ajmer
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 15 Dec 2024
Likes
I like the salary structure, growths
Dislikes
What I dislike about is branch culture BM plays the dirty politics and promote the one who he wants to apraise
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country, Travel Within City.
Customer Service Executive in
Davanagere
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 13 Dec 2024
Likes
In this company colleauges are good working with them..
Dislikes
So much targets give to the employees that cause very frustration is there in this company so much politics is there inside this company. Waiting for the employees mistake to chance scolding to employees overall company environment is not good for working...
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Customer Support Executive in
Hyderabad / Secunderabad
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Dec 2024
Likes
I have completed 1.5 years in this company, and joined as a fresher. The company has supported me to learn about the products and services to do my job better. I am happy to be associated with Muthoot FinCorp. My colleagues and supervisors are very supportive. I feel my job is secure here. Thanks to Muthoot FinCorp for the opportunity.
Dislikes
Nil
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Senior Officer in
Shahpur
Full Time
·
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 Dec 2024
Likes
Still I don't like any working or branch culture
Dislikes
Still branch staff few years in the same branch worked, How many years transfer is given in your company?
Feedback
Improve your
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Madurai
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 04 Dec 2024
Likes
Safe and secure for the girls. Customer use for the product are sales.
Good view of customer and employee relations.
Dislikes
I will convey customer satisfaction is pledge amount provided by cash not interested for online transaction.
Muthoot employee are he family so don't underestimate for other employees and respect for all employees .
Work Details
Work days: Monday to Saturday
Work related travel: This job involves
Travel Within City.
Relationship Manager in
Nalgonda
Full Time
·
Enterprise & B2B Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Nov 2024
Likes
Iam exllent feeling the company work according the collegues my team my manager I feel good growth the promotion expected in the promotion.
Dislikes
I like ❤️ it
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Faridabad
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Nov 2024
Likes
I got experience in muthoot fincorp day by day its help to enhance my growth in muthoot fincorp ltd
Dislikes
Nothing here to dislike and i respect my hob and post too
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Deputy Manager in
Thrissur
Full Time
·
Banking Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 18 Nov 2024
Likes
More cultural and devine a coin recieved from here as salary or benefit holds the grace of God.
Dislikes
Lack of considering the experience with the company regard to promotions and increments.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Banking Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 17 Nov 2024
Likes
I am extremely satisfied with the working environment and appreciate the timely payment of salary and incentives.
Dislikes
Our company environment is excellent, but our Area Manager's abusive language and sales driven approach compromise our well-being and role clarity. As Customer Service Executives, we're expected to focus on sales 90%, conflicting with our core responsibilities. We need support to address these issues and align our roles with customer service goals
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
New Delhi
Full Time
·
Banking Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 09 Nov 2024
Likes
I like the rule and regulations. Culture is good my colleagues are very nice they help me a lot
Dislikes
Closing time and sometimes time limit exceeded and it's very hectic to balance personal life ... It's necessary to fix closing time either pay extra salary
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Other Muthoot Fincorp Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Data Analytics Manager in
Chennai
Full Time
·
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Dec 2024
Likes
1. Impactful Role: Contributing to the financial inclusion of underserved communities by analyzing and optimizing loan processes and customer data.
2. Professional Growth: Opportunities to work with diverse financial datasets, enhancing skills in data analysis, reporting, and decision-making in the financial sector.
3. Supportive Environment: A focus on teamwork and collaboration to address real-world financial challenges in a reputed organization....Read More
Dislikes
1. Uniform Provision: Introducing uniforms can help create a sense of unity and professionalism across teams, fostering a cohesive work environment.
2. Fun Activities for Employees: Conducting periodic team-building and fun activities can boost morale, reduce stress, and strengthen interpersonal relationships within the organization.
These steps could contribute positively to the work culture
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Senior Manager Credit in
Chennai
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Dec 2024
Likes
Environment which is surrounded by us is literally awesome.
Dislikes
Dislikes are bike parking is not available, pantry is very small and they can have coffee machine which can be used when we need.
Work Details
Work policy:
2 days/week from office
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Assistant Manager in
Chennai
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 21 Dec 2024
Likes
Good environment and growing skill development and learnings. Very comfortable to work here due to my reporting managers are well supported to me and characters wise also good. I am happy for work here.
Dislikes
Nothing
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Associate Vice President in
Mumbai
Full Time
·
Recruitment & Talent Acquisition Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Dec 2024
Likes
1. Culture
2. Work life balance.
3. Top management is very humble and approachable.
4. First organisation seen in my career which is passionate on Employee Health and well being
Dislikes
Old School of Thoughts
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Senior Manager in
Chennai
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 21 Dec 2024
Likes
It's most convenient working time and travel distance for especially women. Hence I personally feel security in this job.
Dislikes
CSE are getting lower salary. I would like to increase their salary and promotions.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Forex Officer in
Coimbatore
Full Time
·
Sales Support & Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 20 Dec 2024
Likes
The work processes are well-structured. Team collaboration and support are excellent. The work environment is motivating and conducive to productivity.
Dislikes
Occasional server downtime affects efficiency during processing tasks. System performance issues, such as lag or freezing, disrupt workflow. Network instability leads to delays and impacts timely task completion.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Branch Credit Manager in
Hyderabad / Secunderabad
Full Time
·
Lending Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 20 Dec 2024
Likes
i like incentive structure and work life balance
Dislikes
i don’t like when its working day on Sunday’s and holidays and also late night works in month last week
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Forex Officer in
Erode
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Dec 2024
Likes
I appreciate my company for its punctuality in maintaining work schedules, the competitive salary it offers, and the supportive and positive working environment
Dislikes
I dislike the frequent server issues and delays in processing claims, which impact efficiency and workflow
Work Details
Work days: Monday to Saturday
(Strict Timings)
Senior Customer Service Executive in
Theni Allinagaram
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 19 Dec 2024
Likes
Office working Time
Dislikes
Management people's are only focus on target achievement,not the welfare the executives..
Management officer all worst behaviour in my region .
No promotions for experienced employees...
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Forex Officer in
Hosur
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Dec 2024
Likes
The work processes are well-structured.
Team collaboration and support are excellent.
The work environment is motivating and conducive to productivity.
Dislikes
Occasional server downtime affects efficiency during processing tasks.
System performance issues, such as lag or freezing, disrupt workflow.
Network instability leads to delays and impacts timely task completion.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Muthoot Fincorp's Customer Service Executive and Joint Custodians
How is Muthoot Fincorp to work for?
Muthoot Fincorp is rated 3.9 out of 5, based on 8 reviews by employees on AmbitionBox.
Muthoot Fincorp is known for Company culture which is rated at the top and given a rating of 4.5. However, Salary & Benefits is rated the lowest at 2.8 and can be improved. To know first hand how it is like to work at Muthoot Fincorp read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Muthoot Fincorp?
According to AmbitionBox ratings, Muthoot Fincorp employees rate its salary and benefits as 2.8 out of 5. You can know more about Muthoot Fincorp Salaries at AmbitionBox
How is the work culture at Muthoot Fincorp?
Work culture is rated 4.5 at Muthoot Fincorp by 8 employees. While job security is rated 3.1 and work-life balance is rated 3.9 at Muthoot Fincorp. Read detailed reviews by employees of Muthoot Fincorp on AmbitionBox.