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4.5

based on 7k Reviews

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Muthoot Fincorp Customer Support Executive Reviews

Updated 28 Feb, 2025
Overall Rating
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4.3/5
based on 36 reviews

Rating distribution

Category Ratings

4.3

Job security

4.1

Work-life balance

4.0

Skill development

3.9

Salary

3.8

Company culture

3.8

Work satisfaction

3.6

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What employees say about Muthoot Fincorp?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

94% employees reported

Monday to Saturday

Monday to Saturday

97% employees reported

Strict (9am - 5.30pm)

Strict (9am - 5.30pm)

42% employees reported

No travel

No travel

50% employees reported

View more detailed insights

Gender based rating

4.3
female

Rated by Women

19 reviews

4.1
male

Rated by Men

17 reviews

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Top Mentions in Muthoot Fincorp Customer Support Executive Reviews

36 reviews found

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2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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People also ask about Muthoot Fincorp's Customer Support Executives

Is Muthoot Fincorp a good place to work for Customer Support Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.3 out of 5 from over 36 employee reviews, it's clear that most customer support executives have a positive experience working at Muthoot Fincorp. Job security holds the highest rating at 4.3, while career growth is rated the lowest amongst all factors at 3.6.
Does Muthoot Fincorp pay their Customer Support Executives well?
According to AmbitionBox reviews, Muthoot Fincorp customer support executives rate their salary and benefits at 3.9 out of 5, based on 36 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Muthoot Fincorp's customer support executives salaries here and to read reviews specifically about salary and benefits at Muthoot Fincorp for customer support executives, click here .
How is the work culture at Muthoot Fincorp for Customer Support Executives?
Work culture at Muthoot Fincorp for customer support executives is rated 3.8 out of 5 by 36 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Muthoot Fincorp for Customer Support Executives?
Based on 36 reviews on AmbitionBox, Muthoot Fincorp's customer support executives rate job security at 4.3 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Muthoot Fincorp, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.
Is work from home available to Customer Support Executives at Muthoot Fincorp?
According to AmbitionBox, 6% of Muthoot Fincorp's customer support executives work from home permanently, 94% work from the office, and undefined% follow a hybrid model, based on 16 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 36 Muthoot Fincorp reviews submitted by Muthoot Fincorp employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Muthoot Fincorp is the right company for you. 97% of empl...oyees reported the working days at Muthoot Fincorp as Monday to Saturday. 71% employees reported the work timings at Muthoot Fincorp as Strict timing. Read more
Muthoot Fincorp Customer Support Executive Salary
based on 57 salaries
₹1.1 L/yr - ₹3 L/yr
31% less than the average Customer Support Executive Salary in India
View more details
Employee Benefits for Muthoot Fincorp Customer Support Executive
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
1 total response
degree
Professional degree assistance
1 total response
softskill
Job/Soft skill training
1 total response
View All
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