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Premium Employer

i

Muthoot Finance

Compare

based on 4.7k Reviews

Filter reviews by

Muthoot Finance Customer Care Executive Reviews

based on 182 reviews

Updated 18 Dec, 2024

Overall Rating

3.5/5

How AmbitionBox ratings work?

Category Ratings

3.6

Job Security

3.4

Company culture

3.3

Skill development

3.3

Work-Life balance

3.3

Salary & Benefits

3.1

Work Satisfaction

2.6

Promotions/Appraisal

Top Mentions in Muthoot Finance Customer Care Executive Reviews

182 reviews found

Sort by: Popular

Customer Care Executive in Nashik

Sales Support & Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

4.0

Salary & Benefits

2.0

Job Security

3.0

Work-Life Balance

posted on 21 Jan 2022

Likes

Good work environment. Team mates are supportive. Bonus and salaries are always on time. Company policies are also good.

Dislikes

The management is not that supportive and no career growth. You will not be promoted easily. There is a bond of 2 years before which you can't resign. If business does not happen according to their decision then they ask us to sit late and work.

Work Details

Job is not according to my expectations. I do not enjoy it. No career development neither mentally nor skills

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Noida

Full Time

·

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 07 Nov 2024

Likes

Nothing

Dislikes

Worst company, don't give incentive and making scam to their customers and the muthoot branch behaviour was very bad and our senior was not supported all the time they forced to achieve Target, if any chance you don't achieve Target they hold your salary and always cut some amount from salary the work environment was very bad, no clean drinking water I suggest don't do work in this company

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

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Customer Care Executive in New Delhi

Full Time

·

Employee Relations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 28 May 2024

Likes

Muthoot finance is a professional company and all the workers working in the company are given timely salary and promotion. Muthoot finance is a good company for newly joined employees to improve their career.

Dislikes

Muthoot finance is not A bad company for me. So I won't say bad.

Customer Care Executive in Dhanbad

Full Time

·

Customer Success, Service & Operations - Other Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 17 Feb 2024

Likes

Nothing

Dislikes

The atmosphere here is very bad...the work is given a lot of pressure and the behavior of seniors is very bad. Working hours are 9 to 6 but they work from 9 to 7:30 and there is no leave here.They did not give me relaxation on Sundays. They made me work from home on Sundays.

Customer Care Executive in Ajmer

Full Time

·

Finance Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

2.0

Company Culture

3.0

Work Satisfaction

1.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 31 Dec 2023

Likes

Nothing

Dislikes

Promotion and appraisal criteria is very bad and working environment is not so good as expected. Calling their employees to come office even on Sundays without paying them extra amount or incentive e

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Hyderabad / Secunderabad

Full Time

·

Customer Success, Service & Operations - Other Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

3.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

1.0

Job Security

4.0

Work-Life Balance

posted on 18 Dec 2024

Likes

Good experience

Dislikes

the job is to pick up the middle I don't like it

Customer Care Executive in Kota

Full Time

·

Customer Success, Service & Operations - Other Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 28 Nov 2024

Likes

Safe working place for women..

Dislikes

No growth & no promotion after experience..

You are reading trusted reviews. Keep reading to find out more about Muthoot Finance.

Customer Care Executive in Ahmedabad

Full Time

·

Finance Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 27 Nov 2024

Likes

Skill development

Dislikes

Salary not increase

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Care Executive in Porbandar

Full Time

·

Customer Success, Service & Operations - Other Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 19 Nov 2024

Likes

Familier atmosphere

Dislikes

Sometime late sitting

Customer Care Executive in Kolkata

Full Time

·

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 13 Nov 2024

Likes

Conversation with customer

Dislikes

Non of things

Customer Care Executive in New Delhi

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 01 Nov 2024

Likes

Company policies

Dislikes

No timely promotions

Customer Care Executive in Ahmedabad

Full Time

·

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 13 Oct 2024

Likes

All about like in muthoot Finance

Dislikes

No one dislikes

Customer Care Executive in Chandigarh

Full Time

·

Finance Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 02 Oct 2024

Likes

Like

Dislikes

Bond system , timing issue

Customer Care Executive in Hyderabad / Secunderabad (working remotely)

Full Time

·

Employee Relations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 25 Sep 2024

Likes

I like communicate with customers

Dislikes

Nothing

Customer Care Executive in Udupi

Full Time

·

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 17 Sep 2024

Likes

Very good opportunity to learners, Salary on time credited

Dislikes

Targets

Work Details

Work days: Monday to Saturday (Flexible Timings)

Customer Care Executive in Kashipur

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 10 Sep 2024

Likes

Team work

Dislikes

Rate of interest high

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Madurai

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 09 Aug 2024

Likes

Best workplace

Dislikes

Nothing else to say

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Chhindwara

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 27 Jul 2024

Likes

Working environment support of some senior like rm am sir company will survive his and her only

Dislikes

Mentor behaviour specially cce specialy nagpur cro ma'am was not good behaviour to new cce at system

Customer Care Executive in Kota

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 26 Jul 2024

Likes

Yes

Dislikes

environment is not good for working

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country, Travel Within City.

Customer Care Executive in Nashik

Full Time

·

Back Office Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 22 Jul 2024

Likes

Dislike 00

Dislikes

Dislike 00 third class company, harrasment and

Work Details

Work days: Monday to Saturday (Strict Timings)

Top trending discussions

View All

effortlesswinner

Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

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People also ask about Muthoot Finance's Customer Care Executives

How is Muthoot Finance to work for?

Muthoot Finance is rated 3.5 out of 5, based on 182 reviews by employees on AmbitionBox. Muthoot Finance is known for Job Security which is rated at the top and given a rating of 3.6. However, Career growth is rated the lowest at 2.6 and can be improved. To know first hand how it is like to work at Muthoot Finance read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at Muthoot Finance?

According to AmbitionBox ratings, Muthoot Finance employees rate its salary and benefits as 3.3 out of 5. You can know more about Muthoot Finance Salaries at AmbitionBox

How is the work culture at Muthoot Finance?

Work culture is rated 3.4 at Muthoot Finance by 182 employees. While job security is rated 3.6 and work-life balance is rated 3.3 at Muthoot Finance. Read detailed reviews by employees of Muthoot Finance on AmbitionBox.

Is work from home available in Muthoot Finance?

According to AmbitionBox, 4% Muthoot Finance employees work from home permanently (based on 23 AmbitionBox reviews in last 6 months).

Tell us how to improve this page.

Muthoot Finance Customer Care Executive Reviews by Locations

Muthoot Finance Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 182 Muthoot Finance reviews submitted by Muthoot Finance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Muthoot Finance is the right company for you. 95% of emp...Read more

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Muthoot Finance Customer Care Executive Reviews

Work Policy for Muthoot Finance Customer Care Executive

i

based on 23 reviews in last 6 months

Work from office

96%

Permanent work from home

4%

Gender Based Ratings for Muthoot Finance Customer Care Executive

based on 166 reviews

Rated 3.6 for Job Security and 3.4 for Company Culture

Rated 3.1 for Job Security and 2.7 for Company Culture

Working Days for Muthoot Finance Customer Care Executive

based on 182 reviews

Monday to Saturday

95%

Monday to Friday

5%

Work Timings for Muthoot Finance Customer Care Executive

based on 182 reviews

Strict (9am - 6pm)

Flexible timing

Strict (9am - 6.30pm)

48%

28%

9%

15% employees reported other strict timings

Shift Timings for Muthoot Finance Customer Care Executive

based on 182 reviews

Day shift

100%

Business Travel for Muthoot Finance Customer Care Executive

based on 182 reviews

No travel

65%

Within city

28%

Within country

5%

International travel

2%

Muthoot Finance Customer Care Executive Salary

based on 353 salaries

₹0.9 L/yr - ₹4 L/yr

At par with the average Customer Care Executive Salary in India

View more details

Employee Benefits for Muthoot Finance Customer Care Executive

Office cab/shuttle

1 total response

International/On-site exposure

1 total response

Free meal

1 total response

Health insurance

1 total response

+2 more benefits

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