Muthoot Finance Customer Care ExecutiveNew Delhi Reviews
based on 18 reviews
Updated 1 Nov, 2024
Overall Rating
4.4/5
How AmbitionBox ratings work?
Category Ratings
4.6
Job Security
4.6
Company culture
4.5
Work-Life balance
3.9
Work Satisfaction
3.8
Skill development
3.7
Salary & Benefits
3.1
Promotions/Appraisal
Muthoot Finance is rated
4.4 out of 5 stars on
AmbitionBox, based on 18 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Muthoot Finance is rated
4.4 out of 5 stars on
AmbitionBox, based on 18 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Muthoot Finance Customer Care Executive New Delhi Reviews
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18 reviews found
Sort by:
Popular
Customer Care Executive in
New Delhi
Full Time
·
Employee Relations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 May 2024
Likes
Muthoot finance is a professional company and all the workers working in the company are given timely salary and promotion. Muthoot finance is a good company for newly joined employees to improve their career.
Dislikes
Muthoot finance is not A bad company for me.
So I won't say bad.
Customer Care Executive in
New Delhi
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Nov 2024
Likes
Company policies
Dislikes
No timely promotions
Customer Care Executive in
New Delhi
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Dec 2023
Likes
Respectful work place for Women.Team Work is Good.
Dislikes
Salary was less according to Work load.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
New Delhi
Full Time
·
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 12 Sep 2023
Likes
Colleagues are too Cooperative..Always supported..
Dislikes
Everything...I suffered alot due to mis guidence of work at the time of joining.seniors on upper level never help in any situation...but they always treat like a product not a human being..its really terrible experience of my life...I faced alot...
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
New Delhi
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 08 Oct 2023
Likes
Work environment was very good . Skill development is excellent
Dislikes
Appraisal and salary need improvement
Customer Care Executive in
New Delhi
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Jan 2023
Likes
Good for experience for sales profile.
Dislikes
Monday to Friday
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
New Delhi
Preschool & Primary Education Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 04 Jul 2022
Likes
Incentive structure.
Dislikes
The profile of CCE is not other than receiptionist in a company and all internal vacancies are offered only to RE/JRE/BM/ABM/AMBIC but not for the CCE.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
You are reading trusted reviews. Keep reading to find out more about
Muthoot Finance.
Customer Care Executive in
New Delhi
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 May 2024
Likes
Good environment, good staff overall good job for freshers !
I don't like anything about Muthoot... terrible company
Dislikes
Career growth is slow. Regional office staff is very poor. Never understand employees problem.
Work Details
Worst
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Employee Benefits
Nothing
Customer Care Executive in
New Delhi
Collection & Recovery Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Oct 2020
Likes
a good management, amazing work culture, and employee benefits are also there, and its an employee centric company..
Dislikes
just one thing that why re-joining is not possible??
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Customer Care Executive in
New Delhi
West delhi Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 28 Sep 2019
Likes
I learn more more knowledge and I learn there how to deal with different types of customers
Dislikes
At least 2 security guard of each branch..
Work Details
It's good
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
New Delhi
Branch Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 01 May 2019
Likes
Work environment
Dislikes
Nothing
Work Details
Exciting
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
New Delhi
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Nov 2018
Likes
Working environment is good , secure place to work , positive attitude of seniors helps in working even when work load is high. Overall a better place to start career .
Dislikes
Let you wait long during interviews
Work Details
Work days: Monday to Saturday
(Strict Timings)
Customer Care Executive in
New Delhi
Accounting & Taxation Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Aug 2018
Likes
My experience were good there.And I just wanna tell you one thing here that comparison to other banks and nbfcs this is the best org to the work life balance.. I liked work culture most.i am glad to say that if you are a fresher and wanna start-up of ur career then this might b the best org for you.
Dislikes
Salary package was not satisfactory.
Work Details
I was work there as a customer Care Executive. My main key responsiblities was increasing business and dealing with customers face to face and on call as well.
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Employee Benefits
PF FACILITY.
Customer Care Executive in
New Delhi
Retail Store Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 02 Feb 2019
Likes
Starting with morning prayer
Dislikes
How they used to talk with employees
Work Details
Not so much excited , average
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
New Delhi
Sales Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 28 Apr 2020
Likes
Don't know.
Dislikes
Biased approach for person to person.
Work Details
It was good had lots of achievement and earned huge incentives as well, if I have been offered for promotion or monetery benefits I might have not resigned.
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Employee Benefits
Incentives.
Customer Care Executive in
New Delhi
Customer Care Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 21 Oct 2021
Likes
Good work environment and culture. Teammates are very supportive and the management is transparent. Companies policies are good appraisal are fair and ther give good salary hike and bonus every year.
Dislikes
Salary is decent but career growth is slow.
Work Details
Good
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Muthoot Finance, New Delhi Customer Care Executives
Is Muthoot Finance, New Delhi a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.4 out of 5 from over 18 employee reviews, it's clear that most customer care executives have a positive experience working at Muthoot Finance, New Delhi. Job Security holds the highest rating at 4.6, while career growth is rated the lowest amongst all factors at 3.1. Read reviews about job security and career growth on AmbitionBox.
Does Muthoot Finance, New Delhi pay their Customer Care Executives well?
According to AmbitionBox reviews, Muthoot Finance, New Delhi customer care executives rate their salary and benefits at 3.7 out of 5, based on 18 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Muthoot Finance, New Delhi's customer care executives salaries here and to read reviews specifically about salary and benefits at Muthoot Finance, New Delhi for customer care executives, click here.
How is the work culture at Muthoot Finance, New Delhi for Customer Care Executives?
Work culture at Muthoot Finance, New Delhi for customer care executives is rated 4.6 out of 5 by 18 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Muthoot Finance, New Delhi. To read reviews specifically about work culture at Muthoot Finance, New Delhi for customer care executives, click here.
How is the job security at Muthoot Finance, New Delhi for Customer Care Executives?
Based on 18 reviews on AmbitionBox, Muthoot Finance, New Delhi's customer care executives rate job security at 4.6 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Muthoot Finance, New Delhi, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Muthoot Finance, New Delhi for customer care executives, click here.
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