Mumbai Metro One Customer Care Officer Reviews by 7 Employees | Rated 3.5/5

7 reviews found

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Customer Care Officer in Mumbai

Full Time

Customer Success, Service & Operations - Other Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 20 Dec 2024

Likes

Salary on time

Dislikes

Work culture

Customer Care Officer in Mumbai

Transport Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 09 Apr 2022

Likes

Good facilities and good working condition, good management

Dislikes

Poor growth in company

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Customer Care Officer in Mumbai

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

2.0

Job Security

1.0

Work-Life Balance

posted on 25 Apr 2021

Likes

Nothing

Dislikes

Management and managers r not supportive anymore.they only think about company not for employee

Work Details

Boringgg life...nepotisum and favarisum.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Officer in Mumbai

Retail Store Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 03 Aug 2020

Likes

In this pendamic situation were company do not have any income source but still the company pay for their employees and also ensure to all employees that there job is secure. Also those who are working in this pendamic situation the company take care of there safety to protect them from this pendamic and also conduct the online session to all employees about the covid-19 situation how to tackle or we can say how to protect our selves as well as our family....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Officer in Mumbai

Marketing & Sales Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 07 Jul 2018

Likes

Please find a job that can make your career. Here you lose your career.

Dislikes

Salary appraisal promotion work life balance

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Officer

Marketing and sales Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

5.0

Job Security

2.0

Work-Life Balance

posted on 22 May 2018

Likes

It's a very good experience with working Mumbai metro.

Dislikes

Stress full work...Vrey low staff it's lead to work load

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Officer in Mumbai

Sales & Marketing Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

4.0

Job Security

1.0

Work-Life Balance

posted on 12 Mar 2022

Likes

Nothing 8 years of my life that will never come back and the company will never value it,worst working culture no respect for staff specially junior staff ,arrogance of senior management ,no hike in salary ,no oprtunities ,worst culture .

Dislikes

Everything about the company .

Work Details

Stressful,

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Mumbai Metro One.

Top trending discussions

View All

Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

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Service Engineer in Mumbai

Full Time

Operations, Maintenance & Support Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

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Skill Development

3.0

Company Culture

3.0

Work Satisfaction

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posted on 11 Jul 2024

Likes

Work culture, office timings

Dislikes

Salary

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Manager in Mumbai

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Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

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Salary & Benefits

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posted on 11 Aug 2023

Likes

Awesome work life balance, awesome work culture awesome people to work with.

Dislikes

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Mumbai

Construction / Manufacturing Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

3.0

Salary & Benefits

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Work-Life Balance

posted on 31 Aug 2018

Likes

I love the metro and its training but there is no growth in future

Dislikes

customer behavior towards metro, only customer focus not employee, always criticize employee

Work Details

i was a customer care officer in metro....i have worst experience in metro

Work days: Rotational Shift (Flexible Timings)

Other Mumbai Metro One Reviews

Digital Marketing Intern in Mumbai

Full Time

Digital Marketing Department

2.0

Overall Rating

2.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

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Work-Life Balance

posted on 04 Jun 2024

Likes

A very good team of HR, finance and all other related fellow with readiness of helping to each others, timely promotions and good increase in salary.

Dislikes

Nil.work details and salary.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Senior Techno Commercial Manager in Mumbai

Full Time

Procurement & Purchase Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 09 Nov 2024

Likes

You get what you deserve... Ethical culture

Dislikes

A very few....not so important to mention

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

General Manager Maintenance in Mumbai

Full Time

Management Consulting Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 11 Mar 2024

Likes

An excellent company having good work culture.

Dislikes

Nil

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Rolling Stock Technician in Mumbai

Full Time

Engineering Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

1.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 18 Jul 2024

Likes

Good

Dislikes

Internal politics at work

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Station Controller Train Operator in Mumbai

Full Time

Data Science & Machine Learning Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 13 Apr 2024

Likes

Only 8 hours of working

Dislikes

Salary is not upto market standards

Senior Software Engineer and Lead in Mumbai Suburban

Full Time

Software Development Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

4.0

Skill Development

2.0

Company Culture

4.0

Work Satisfaction

1.0

Salary & Benefits

5.0

Job Security

1.0

Work-Life Balance

posted on 04 Oct 2024

Likes

Just Surviving

Dislikes

Not a right place to write.

Assistant Manager in Mumbai

Full Time

Marketing Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

1.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 14 Dec 2023

Likes

Nothing much to like

Dislikes

Nothing much to dislike too

Senior Customer Service Officer in Mumbai

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 28 Sep 2023

Likes

Had a great experience.

Dislikes

Nothing as such

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Civil Engineer in Mumbai

Full Time

Construction Engineering Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 12 Sep 2023

Likes

Work life balance Salary on time

Dislikes

Low annual bonus

Work Details

Work days: Rotational Shift (Flexible Timings)

Station Controller in Mumbai

Full Time

Operations Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Promotions/Appraisal

4.0

Skill Development

2.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

5.0

Job Security

2.0

Work-Life Balance

posted on 11 Jul 2024

Likes

On time salary and other allowances .

Dislikes

Increment and promotion policy ..

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AmbitionBox has 7 Mumbai Metro One reviews submitted by Mumbai Metro One employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Mumbai Metro One is the right company for you. 100% of e...Read more

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Mumbai Metro One Customer Care Officer Reviews

Mumbai Metro One Customer Care Officer Reviews

7 reviews found

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