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Mswipe Technologies

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based on 656 Reviews

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Mswipe Technologies Customer Support Executive Reviews

based on 6 reviews

Updated 19 Nov, 2020

Overall Rating

2.7/5

How AmbitionBox ratings work?

Category Ratings

3.4

Company culture

3.4

Work-Life balance

2.8

Skill development

2.5

Work Satisfaction

2.1

Salary & Benefits

1.9

Job Security

1.7

Promotions/Appraisal

6 reviews found

Sort by: Popular

Customer Support Executive in Navi Mumbai

Full Time

·

Banking Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

5.0

Company Culture

2.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

5.0

Work-Life Balance

posted on 19 Nov 2020

Likes

Not at all they cut off the employess salary they were transfering employess to one department to another with out on paper. Not even provided sanitizer or mask to the merchants. As because of merchants only this company is runing

Dislikes

Does not have any company ethics. Does not provide proper salary when in employess were in need. Does not have job security

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive in Mumbai

Full Time

·

Operations Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

3.0

Work-Life Balance

posted on 12 Sep 2020

Likes

Good work environment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria for chilling. Company policies are good, appraisals are fair.

Dislikes

There is a lot of politics and the management doesn’t address our issues. Salary is decent but career growth is slow.

Work Details

The job is quite interesting! I struggled a bit in the beginning as there was no formal training session. I learnt everything on the job. I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.

Work timings: Strict Timings

Work related travel: This is a desk job.

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Customer Support Executive in Mumbai

Finance & Accounts Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

2.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

3.0

Work-Life Balance

posted on 31 Aug 2020

Likes

Before March it's all good and not an issue with the job but while during covid pandemic company totally refuce to support his Employees and some of terminate some people who were unable to work from home they are absconded, even they refused to provide experience and reliving letter for Employees better future.

Dislikes

There is not any bad experience in working with colleagues, but the Company do not support to Employees in there difficulties like this pandemic ..even don't care employees career.

Work Details

Very good experience with managers and colleagues, really supportive and encouraging to work better.

Work days: Monday to Saturday (Strict Timings)

Customer Support Executive in Mumbai

Emi Mcard Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 08 Aug 2020

Likes

Work time

Dislikes

Salary is decent

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Executive in Mumbai

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

4.0

Skill Development

2.0

Company Culture

3.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 05 Aug 2020

Likes

No support at all

Dislikes

There is lots of politics and VP choose their favourite employees to stay and let go the others even though they are worth keeping.

Work Details

I have learnt every little thing on the job by my own.

Work related travel: This is a desk job.

Customer Support Executive in Mumbai

Emi mcard Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 06 Jan 2020

Likes

Work environment

Dislikes

teammates

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Top trending discussions

View All

effortlesswinner

Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

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Overall Rating

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Category Ratings

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posted on 26 Jun 2024

Likes

company data base pe kaam krti karwati he company crm team rakhi thi jo ki inactive marchant base data pe work karwati thi jisse jo v marchant inactive rahte the unpe visite hota tha or marchant ka koi v issue hota tha use solve kar ke marchant ko active karwa diya jata tha👍

Dislikes

But company lockdown ke baad crm team band kr di or salary ko pont basis kr diya iss karan company ke bahut sare emp/and marchant mswipe chor diye

Deputy Manager in Mumbai

Full Time

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HR Business Advisory Department

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Overall Rating

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Category Ratings

1.0

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posted on 02 Jun 2024

Likes

Nothing

Dislikes

No work life balance No job security The hod will enjoy lavishly and only pick faults in his team to show he is working but he doesn't even work except for finding faults and then telling the people that his team is useless. Has no manners also. maybe mangmgt know but i think they are ok with this only for their level while employees like us just keep slogging. No support. You are told to be like God means make no mistake from us but they can do and when you make mistakes they will just make such a big issue infact they will just throw you like a paper in the bin. No training is given directly, but if you have a team then you should provide training to them. It is hypocrisy which they know but don't care. No matter how much you earn, if you cannot value the people who work hard then the company will never be able to achieve the growth they are aiming for but startups will never understand this....Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Team Lead in Kolkata

Full Time

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POS Department

2.0

Overall Rating

2.0

Category Ratings

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Promotions/Appraisal

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Company Culture

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Work-Life Balance

posted on 04 Dec 2024

Likes

Yes for my boss...

Dislikes

think everything.

Team Lead in Mumbai

Full Time

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Risk Management & Compliance - Other Department

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Overall Rating

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posted on 06 Nov 2024

Likes

Company culture, work satisfaction learning

Dislikes

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Deputy Manager in Mumbai (working remotely)

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Finance & Accounting - Other Department

3.0

Overall Rating

3.0

Category Ratings

4.0

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Skill Development

4.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 01 Oct 2024

Likes

5 years at mswipe good experience

Dislikes

All the best mswipe

Sales Manager in Bangalore / Bengaluru

Full Time

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BD / Pre Sales Department

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Overall Rating

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Category Ratings

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Salary & Benefits

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Job Security

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Work-Life Balance

posted on 30 Sep 2024

Likes

Working under saith. Was the best.

Dislikes

It's not safe to work.

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Service Engineer in Varanasi

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BD / Pre Sales Department

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posted on 25 Aug 2024

Likes

It's Great

Dislikes

I don't Comment

Service Engineer in New Delhi

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Overall Rating

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Promotions/Appraisal

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Company Culture

5.0

Work Satisfaction

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Salary & Benefits

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Job Security

5.0

Work-Life Balance

posted on 14 Aug 2024

Likes

Greatest company

Dislikes

No have any dislike

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in New Delhi

Full Time

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Retail Store Operations Department

5.0

Overall Rating

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Category Ratings

5.0

Promotions/Appraisal

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posted on 06 Jul 2024

Likes

Very good way of working

Dislikes

Selari timings are not good

Work Details

Work days: Alternate Saturday off (Flexible Timings)

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posted on 15 May 2024

Likes

Very bad experience

Dislikes

Bad experience

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Other Mswipe Technologies Reviews

Team Manager in Guwahati

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1.0

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posted on 26 Jul 2024

Likes

When I joined the company, I thought that now something good will happen in my life and I will also earn money through my hard work ! But nothing like this happened! An FSE works so hard while being in the field! An FSE never gets the full salary from the company!

Dislikes

No fix sallry and no promotion!

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posted on 13 May 2024

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Dislikes

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Likes

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Dislikes

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 6 Mswipe Technologies reviews submitted by Mswipe Technologies employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Mswipe Technologies is the right company for you. ...Read more

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Mswipe Technologies Customer Support Executive Reviews

Working Days for Mswipe Technologies Customer Support Executive

based on 6 reviews

Monday to Saturday

100%

Work Timings for Mswipe Technologies Customer Support Executive

based on 6 reviews

Flexible timing

Strict (10am - 7pm)

Strict (9.30am - 6.30pm)

40%

30%

30%

Shift Timings for Mswipe Technologies Customer Support Executive

based on 6 reviews

Day shift

100%

Business Travel for Mswipe Technologies Customer Support Executive

based on 6 reviews

No travel

57%

Within city

29%

International travel

14%

Mswipe Technologies Customer Support Executive Salary

based on 26 salaries

₹1.8 L/yr - ₹3.5 L/yr

9% less than the average Customer Support Executive Salary in India

View more details

Employee Benefits for Mswipe Technologies Customer Support Executive

Job/Soft skill training

1 total response

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

Stock options

0 total responses

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