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MINISO

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3.8

based on 179 Reviews

Filter reviews by

MINISO Customer Success, Service & Operations Department Reviews

based on 11 reviews

Updated 28 Dec, 2024

Overall Rating

4.0/5

How AmbitionBox ratings work?

Category Ratings

3.7

Salary

3.6

Promotions

3.5

Work satisfaction

3.5

Skill development

3.4

Company culture

3.3

Work-life balance

2.9

Job security

Explore Reviews by Department

View All

Customer Success, Service & Operations

4.0

• 11 Reviews

Sales & Business Development

3.8

• 35 Reviews

Merchandising, Retail & eCommerce

4.3

• 31 Reviews

Engineering - Software & QA

4.5

• 8 Reviews

Finance & Accounting

3.7

• 8 Reviews

Human Resources

1.4

• 7 Reviews

11 reviews found

Sort by: Popular

Manager in Mumbai

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 05 Jun 2024

Likes

The best part of my job is the opportunity to constantly learn and grow. I enjoy the collaborative environment in my work place :)

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Everything I like

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Store Manager in Bangalore / Bengaluru

Full Time

Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 28 Dec 2024

Likes

Nothing

Dislikes

Everything about the miniso I don't like

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

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Sales Executive in Ghaziabad

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 07 Aug 2020

Likes

Very bad company management

Skill development - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

Yes

Work Details

Costumer service

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

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Senior Store Staff in Gurgaon / Gurugram

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

1.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 12 Oct 2024

Likes

Miniso is a good MNC company it's having more than 18 countries. Operation team are very helpful for everyone, having aggressive and rough work culture

Dislikes

This company's are offering franchise store of company own store

Job security - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Store Manager (working remotely)

Full Time

Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 24 Mar 2023

Likes

Learning with more System data

Skill development - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Stock comes without imform

Work Details

Work days: Rotational Shift (Flexible Timings)

Operations Executive in Gurgaon / Gurugram

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 May 2022

Likes

Job security is good and best opportunity for fresher.

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Haven't fixed work timings.

Work Details

Learning deference role of work in the Miniso company

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

IT Executive

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 20 Jun 2019

Likes

Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent

Dislikes

Work harder

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about MINISO.

Customer Care Executive in Gurgaon / Gurugram

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 10 Oct 2020

Likes

Miniso is giving great gift .it's resticate me in covid -19 situation..

Dislikes

Company is not support staff.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Flexible Timings

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Duty Manager in South ex-2

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Oct 2020

Likes

Good enviornment and teammater are very supportive. company policies are good, no work pressers and having lot of fun our work in miniso thankuuu😊😊.

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

staff are politics our senior's have come to the store, company is good but management are very bad,

Work Details

This job is very rememberable for my life because my struggle, my opportunities for hardwork and learns somethings, so its my interresting job and am ready for struggle.

Work days: Monday to Friday (Strict Timings)

Employee Benefits

All things are provide all company.

Team Lead Operations in Luhari Jhajjar Haryana

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Mar 2023

Likes

It's really amazing for me.

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Store Manager in Chennai

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 25 Aug 2019

Likes

Learning Opp

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Manpower issues

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within Country.

Top trending discussions

View All

Career Advice

a project engineer

Notice period, early join

My current company notice period is two months 23-Dec-2024 to 20-feb-2024. But my new employer asking for early join ie 3rd of feb! I requested for early relieve to My current employer. Verbally they agreed to relieve two weeks early but now they not ready to relieve early. They want me to complete two months notice period. My new employer asking to join early! What can I do? Please some some give best advice?

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Jobs at MINISO

View all

Miniso - Area Sales Manager (10-12 yrs)

10-12 Yrs

Not Disclosed

Miniso - Manager - Marketing & Event (2-3 yrs)

2-3 Yrs

Not Disclosed

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 MINISO reviews submitted by MINISO employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if MINISO is the right company for you. 50% of employees reported the working ...Read more

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MINISO Reviews >
MINISO Customer Success, Service & Operations Department Reviews Reviews

Gender Based Ratings at MINISO Customer Success, Service & Operations Department

based on 10 reviews

Rated 5.0 for Company culture and 5.0 for Salary

Rated 3.0 for Salary and 3.0 for Career growth

Working Days at MINISO Customer Success, Service & Operations Department

based on 11 reviews

Monday to Friday

50%

Rotational Shift

33%

Monday to Saturday

17%

Work Timings at MINISO Customer Success, Service & Operations Department

based on 11 reviews

Flexible timing

Strict (11am - 8.30pm)

90%

10%

Shift Timings at MINISO Customer Success, Service & Operations Department

based on 11 reviews

Day shift

100%

Business Travel at MINISO Customer Success, Service & Operations Department

based on 11 reviews

Within country

49%

Within city

38%

No travel

13%

MINISO Salaries in Customer Success, Service & Operations Department in India

Senior IT Executive 4 salaries	₹4 L/yr - ₹4.2 L/yr
Senior Manager 3 salaries	₹3.6 L/yr - ₹5.1 L/yr
MIS Executive 2 salaries	₹1.7 L/yr - ₹2.6 L/yr
Senior Regional Manager 2 salaries	₹12 L/yr - ₹12 L/yr
Customer Care Executive 2 salaries	₹1.5 L/yr - ₹1.5 L/yr