MINISO Store Manager Interview Questions and Answers

Q1. Basics about yourself and job experience
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Q2. Roles and responsibilities
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Q1. Situation based questions with examples
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Q2. Expectations and relocating confirmation
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Q1. About Retail KPI
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Q2. Staff management
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Q3. Prevent shrinkage
Ans. 
Implementing security measures, training staff, conducting regular inventory checks, and utilizing technology to prevent theft and loss.
• Implement security measures such as surveillance cameras, alarm systems, and security tags on merchandise.

• Train staff on theft prevention techniques and the importance of accurate inventory management.

• Conduct regular inventory checks to identify any discrepancies and address them promp...read more
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Q1. What is the 5 things a customer see in store
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Customers see product displays, signage, cleanliness, staff interactions, and overall store layout.
• Product displays - how products are showcased and organized in the store

• Signage - clear and informative signs directing customers to different sections or promotions

• Cleanliness - overall cleanliness of the store including floors, shelves, and restrooms

• Staff interactions - how employees engage with customers and provide as...read more
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Q2. Display of product. Welcome experience. Offers communication. Lux and music. Staff knowledge and checkout experience.
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Questions and answers about retail

Q1. Vibha round, communication skill with customer, and behaviour with stuff, an excel and SAP knowledge
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Q2. Goals achievement yearly monthly and weekly
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Q1. What is the definition of non moving inventory?
Ans. 
Non moving inventory refers to items in stock that have not been sold or used over a long period of time.
• Non moving inventory can tie up capital and storage space in a store.

• It can lead to obsolescence and wastage if not managed properly.

• Examples include seasonal items that are no longer in demand, outdated technology products, or items with limited market appeal.
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Q2. How you fit this job
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Q3. How you manage people & how you motivate all
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Q4. How to segregation the material?
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Segregation of material involves categorizing and organizing items based on specific criteria.
• Identify the criteria for segregation (e.g. type, size, color, material)

• Allocate separate storage areas for each category

• Label containers or shelves clearly to indicate the contents

• Implement a system for easy retrieval and inventory management

• Regularly review and update the segregation process for efficiency
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Q5. Size of warehouse how to handle?
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The size of the warehouse should be managed efficiently to optimize space and organization.
• Utilize vertical space with shelving and racks

• Implement a clear labeling system for easy navigation

• Regularly review inventory levels and adjust storage layout as needed

• Utilize technology such as inventory management software to track items and optimize space

• Train staff on proper warehouse organization and safety procedures
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Q1. How you fit this job
Ans. I am experience by retail sector 15 years above I will be do the my best , this company
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Q1. How you manage people & how you motivate all
Ans. It is the main important thing of all managers.because staff's are the main part of all buisness. Give them proper training and how will achieve the given goals. And appreciate when they have his/her goals. And we train them like our family...
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Q1. X Size of warehouse how to handle?
Ans. 
The size of the warehouse should be managed efficiently to optimize space and organization.
• Implement a systematic layout plan to maximize storage capacity

• Utilize shelving units and storage racks to organize inventory

• Regularly review and adjust inventory levels to prevent overstocking or shortages

• Train staff on proper warehouse management practices to ensure smooth operations
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Q1. Tell me about yourself
Ans. 
Experienced store manager with a passion for customer service and team leadership.
• Managed multiple retail locations with a focus on sales growth and profitability

• Implemented successful marketing campaigns to increase foot traffic and customer engagement

• Developed and trained high-performing teams to deliver exceptional customer service

• Maintained inventory levels and ensured product availability to meet customer demand
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Q2. What do you know about the comany
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The company is a retail store chain that sells a variety of products.
• The company was founded in 19XX

• It has over XXX stores across the country

• The company offers a wide range of products including clothing, electronics, and home goods

• The company is known for its competitive pricing and customer service
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Q3. Why do you want to leave your current organisation
Ans. 
Looking for growth opportunities and a new challenge.
• Seeking a more challenging role

• Desire for professional growth and development

• Limited opportunities for advancement in current organization

• Want to broaden my experience and skill set

• Company restructuring has led to uncertainty in job security
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Q1. What are the saleable items in this cabin
Ans. 
We sell a variety of items including clothing, accessories, home decor, and electronics.
• Clothing for men, women, and children

• Accessories such as jewelry, handbags, and sunglasses

• Home decor items like candles, picture frames, and decorative pillows

• Electronics including smartphones, laptops, and headphones
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Q2. How will increase the store sale
Ans. 
By implementing effective marketing strategies and improving customer experience.
• Conduct market research to identify customer needs and preferences

• Develop targeted marketing campaigns to attract new customers

• Improve store layout and product placement to enhance customer experience

• Train staff to provide excellent customer service and upsell products

• Offer promotions and discounts to incentivize purchases

• Collaborate with ...read more
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Q3. How will you manage inventory
Ans. 
I will use a combination of sales data analysis, forecasting, and regular inventory audits to manage inventory effectively.
• Analyze sales data to identify trends and adjust inventory levels accordingly

• Forecast future demand based on past sales and upcoming promotions/events

• Conduct regular inventory audits to ensure accuracy and identify any discrepancies

• Implement a system for tracking inventory levels and reordering pro...read more
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Q1. Previous experience
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Q2. Why need to change the job
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Seeking new challenges and growth opportunities in a different environment.
• Looking for a new challenge to further develop my skills and experience

• Seeking better career growth opportunities

• Interested in exploring different company cultures and work environments
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Q1. Many focus KPI's and what learning
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Q2. Other experience of previous company
Ans. 
I have experience working as a Department Manager at XYZ Company, where I was responsible for overseeing daily operations and managing a team of employees.
• Managed daily operations in the department

• Supervised and trained a team of employees

• Implemented new strategies to improve efficiency and customer satisfaction
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Inventory management