MIDLAND CREDIT MANAGEMENT, INC. Reviews

Likes

The environment they provide is really great. They understand and help a person with talent grow need to do high work on the promotion and the compensation thing.. can be demotivating sometimes

Dislikes

Compensation and growth needs huge improvement

Work Details

Responsible for handling the new hires of process from day one to the last day of training. I train and mange them for the entire duration of training along with monitoring the performance of the process and the individual.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Not much

Dislikes

MCM basic in hand is too small, compared to the Market level. On top of that, they have a 3 Months rolling in your incentives. Imagine you make only 10k-15k incentives for the month and they split it in 3 parts. It's OK to follow the 3 Months rolling if a person makes 1 lakh or above incentives on an average. I believe the company must be investing the employees incentives somewhere taking the advantage of 3 months rolling. And the worst part is if you get moved to IBKOB, it really sucks, they won't let you make incentives. 90% of the calls are only Service calls where you don't get any credits for the hard work that you put through the entire shift. IBKOB has the lowest incentives index compared to other workgroups. You also have to do all kinds of shifts (Eve/Mid/Mid2/Sunrise) with no fixed week offs. You work like anything, with a lot of sacrifices but at the end of the day you don't get what you deserve. They also have a lot of deduction criteria like X1X2 where you get 30% to 70% incentives deduction of your hard earned money, along with 5% to 10% incentives deduction on CSAT. Other workgroups have the incentives index of 26k, 29k, 36k, 40k+ or more with much better multiplier and not much of deduction criteria. Accounts are assigned to OB workgroups, even if the person is on leave for the entire month as long as the consumers set up the payments via; IB calls or online Website, they still get the credits. Whereas, IBKOB workgroup incentives index is 18k, that too with a lot of deductions Criteria not allowing you to make money after so much hard work is being invested in servicing calls all day. Whereas, the rest of the workgroups don't have that much impact....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Environment, hygiene ! Celebrates each and every function thats it

Dislikes

No job security for sure , salary is too less to work for ! Employees are not appreciated

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Best learning experience and people centric mindset help individual grown. No Dreth of job promotions to the right candidate

Dislikes

no option of hybrid fro operations. Support function is able to do a hybrid.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Best company I've ever been in. Definitely employee centric and a great place to settle down as long as you are professional with your job and ethics.

Dislikes

Nothing to dislike about this place.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

The management is very supportive and understanding. Company culture is top notch

Dislikes

Work Pressure

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Work culture is very good . Management is very much friendly and support. Company cares for the wellness of employees

Dislikes

Salary is not justified and also you have to wait for a long period for a promotion

Likes

Good work culture

Dislikes

Nothing is bad here, very good company

Work Details

Work policy: 3 days/week from office

Work related travel: This is a desk job.