MIDLAND CREDIT MANAGEMENT, INC. Accounts Manager Reviews

Likes

Not much

Dislikes

MCM basic in hand is too small, compared to the Market level. On top of that, they have a 3 Months rolling in your incentives. Imagine you make only 10k-15k incentives for the month and they split it in 3 parts. It's OK to follow the 3 Months rolling if a person makes 1 lakh or above incentives on an average. I believe the company must be investing the employees incentives somewhere taking the advantage of 3 months rolling. And the worst part is if you get moved to IBKOB, it really sucks, they won't let you make incentives. 90% of the calls are only Service calls where you don't get any credits for the hard work that you put through the entire shift. IBKOB has the lowest incentives index compared to other workgroups. You also have to do all kinds of shifts (Eve/Mid/Mid2/Sunrise) with no fixed week offs. You work like anything, with a lot of sacrifices but at the end of the day you don't get what you deserve. They also have a lot of deduction criteria like X1X2 where you get 30% to 70% incentives deduction of your hard earned money, along with 5% to 10% incentives deduction on CSAT. Other workgroups have the incentives index of 26k, 29k, 36k, 40k+ or more with much better multiplier and not much of deduction criteria. Accounts are assigned to OB workgroups, even if the person is on leave for the entire month as long as the consumers set up the payments via; IB calls or online Website, they still get the credits. Whereas, IBKOB workgroup incentives index is 18k, that too with a lot of deductions Criteria not allowing you to make money after so much hard work is being invested in servicing calls all day. Whereas, the rest of the workgroups don't have that much impact....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

The company has favouritism, the management is worst it is not a employee centric company and even if you are sick you will asked to come and the work is hectic and exhausting

Dislikes

The management is not employee centric, the play favouritism you cannot voice opinion and if you do the feedback is never take even if you are sick the company will call you for graveyard shift that is company requirements, you cannot take leave on weekends if you get sick also if you are rostered for the shift . The company will exhauste you in the name of incentive.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

The management is very supportive and understanding. Company culture is top notch

Dislikes

Work Pressure

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Work culture is very good . Management is very much friendly and support. Company cares for the wellness of employees

Dislikes

Salary is not justified and also you have to wait for a long period for a promotion

Likes

Basics studs are okay.

Dislikes

Base pay is very less.transport is not sorted.people are asked to leave.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Some concrete HR policies

Dislikes

Culture has turned rotten in the past few years.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Pay is good. Training is excellent

Dislikes

High intensity job. Tough work hours

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.