Merkur Gaming India Technical Lead Noida Reviews

Employer’s Response

Dear employee, thank you for leaving a 5-star rating and sharing your feedback. We're happy you're experiencing the most sought-after work-life balance at Merkur India. Our workforce is our backbone, and creating a balanced culture for them has always been our priority since the company's inception. Over the years, we've strived to do just that and to see that vision manifesting and resonating so well with you encourages us to keep doing more. As for your concern regarding our WFH policy, it is imperative to understand that our operational modalities require our employees to be at the office. That said, we do offer work-from-home arrangements in unprecedented events/situations such as the Covid-19 crisis. We hope your concerns were addressed. For anything else, please make use of our internal communication channels. We also have suggestion boxes at the office if you want to share your concerns anonymously. Please feel free to do so if required. Thank you, Merkur Gaming India

Employer’s Response

Dear Former Employee, We regret to note that your feedback contains some serious and unfounded allegations and rude remarks about the company and its culture. A bare perusal of the feedback indicates that it has been made with the intent of defaming the organization and hurting its reputation. The language is thoroughly malicious, defamatory and unsubstantiated with the intent to mislead prospective employees. We are genuinely concerned. It is further disturbing to note that you are one of us holding such deep grudges and misguided beliefs about the organization. Our employees take great pride in being part of the Merkur Gaming India team. We follow a democratic and participative leadership style and it is exemplified by our “employee first and employee-friendly” policies and this definitely hurts the team spirit of those who continue to work hard towards building a positive workplace culture. Speaking of growth, we place a huge emphasis on continual learning. To that end, we provide employees with Professional Development workshops, training courses —whatever inspires curiosity and develops abilities. We offer numerous rewards and benefits to our employees – including but not limited to medical insurance, health care drives, wellness programs (in-house yoga classes and gym) flexible, reasonable work-from-home arrangements whenever possible, cultural and sports clubs and, of course, spectacular parties and annual team retreats. We offer competitive pay and benefits as per Industry standards, but we always look for ways to reward those who stand out among their peers and demonstrate true dedication. We also appreciate loyalty, and we show it with anniversary awards like cash rewards for long-term service for 3 years, 5 years and 7 years and Star of the Quarter Award. In fact, we are proud to state that we have a very low employee attrition rate. Many of our staff have been with us almost since the inception. People are our most valuable asset and to show that we care, the organization sponsors the health coverage plans (medical insurance) for all employees. We can proudly say that we have the lowest attrition rate in the industry. As a successful organization, we believe we have an obligation to give back, help other people, and empower our employees to do the same. Throughout the year, as part of the Merkur Outreach program, our offices devote time and resources to espousing causes in their community and beyond—sometimes in the form of donated goods and volunteerism. In light of the above, we regret to say that the feedback is unsubstantiated and unwarranted. That said, we would like to give you an opportunity to share your concerns and have a dialogue with the HR team as it is not possible to address all the points here in this response. We are certain that it would clarify your doubts. Let us assure you that we welcome any constructive feedback if it benefits the employees as a whole. Your cooperation in this regard would be appreciated. Thank you.