Merkur Gaming India Reviews

Employer’s Response

Dear employee, thank you for your feedback. At MGI, we continually strive to foster a workplace environment that supports each employee's growth and well-being. It’s encouraging to hear your positive sentiments, and it inspires us to continue enhancing the workplace experience. As for your concern regarding learning - if you feel you've maximised your potential, there are multiple ways to grow and contribute to the organisation. For starters, you can speak to your manager about assigning additional challenging tasks within your current domain. This can directly help in enhancing your learning curve. Next, you can explore the possibility of switching to a different team working on a different domain or technology. We're one of the few companies wherein such transfers are encouraged and made possible, provided the switch falls within the scope of the company's policies. Furthermore, a dedicated team at Merkur India conducts regular skill assessments for all employees. This process helps identify skill gaps and create customised training courses to bridge those gaps. Speaking of training, we have a yearly training calendar for all teams at MGI. It includes professional development workshops on technical skill enhancement, on-the-job training for recruits, refresher sessions for seasoned employees and language & soft skills training. Our employees also gain priceless international exposure through on-site training and visits to leading gaming EXPOs worldwide. We strive to ensure that our employees stay on top of their game, provide necessary support whenever needed, and experience 360-degree growth. For further concerns, please use our internal communication channels. Our systems provide multiple ways to make yourself heard - you can speak to your reporting manager or reach out to the HR team or even the top management, for that matter. We also have suggestion boxes at the office if you want to anonymise your concerns. Please feel free to do so if required. Thank you, Merkur Gaming India

Employer’s Response

Dear employee, thank you for leaving a 5-star rating and sharing your feedback. We're happy you're experiencing the most sought-after work-life balance at Merkur India. Our workforce is our backbone, and creating a balanced culture for them has always been our priority since the company's inception. Over the years, we've strived to do just that and to see that vision manifesting and resonating so well with you encourages us to keep doing more. As for your concern regarding our WFH policy, it is imperative to understand that our operational modalities require our employees to be at the office. That said, we do offer work-from-home arrangements in unprecedented events/situations such as the Covid-19 crisis. We hope your concerns were addressed. For anything else, please make use of our internal communication channels. We also have suggestion boxes at the office if you want to share your concerns anonymously. Please feel free to do so if required. Thank you, Merkur Gaming India

Employer’s Response

Dear employee, thank you for your feedback. We’re pleased to hear that you appreciate the job security at Merkur India. However, the second claim, where you’ve pointed fingers at our valuable managers and senior officials, is unsubstantiated and unacceptable. You have gone to the extent of making false remarks about individuals with whom you share a workplace, and that’s highly unethical. You’ve also indicated that the culture at Merkur India is one of bias when it’s anything but. It’s important for you to know that our organisation is built on two foundational pillars – equality and equity (among many others). Therefore, our appraisal and promotional policies are unbiased, and our workforce is solely rewarded on the basis of their merits and initiatives. That said, if an employee outperforms themselves and makes extraordinary contributions, the said employee deserves recognition and is rewarded appropriately. To reiterate, we have zero tolerance towards politics and strongly condemn discrimination in any form. Speaking of office timings, our work culture is one of freedom, and we trust our people to get their designated tasks completed in time. Therefore, as per our employee-first policies, we offer flexible work timings. Contrary to your claim, our employees are free to choose a clock-in-time/work window at their convenience, thereby enabling them to complete the standard number of hours per day or week when it suits them best. Lastly, we urge you to use our internal communication channels and articulate your concerns in a constructive manner. In the meantime, we request that you remove this disparaging feedback and cooperate with us. Thank you, Merkur Gaming India

Employer’s Response

Dear employee, thank you so much for your positive and valuable feedback. Happy to have you on our team, Merkur Gaming India

Employer’s Response

Dear employee, thank you so much for the positive 5-star feedback! We're delighted that you found the work environment at Merkur India to be fabulous and office culture friendly. To see our vision of building an employee-centric enterprise come to fruition and resonate so well with you encourages us to keep doing more and be better at what we do best. Furthermore, the management and teams at MGI constitute the brightest minds and industry experts in the country who share a camaraderie built on cooperation and respect. And we're pleased you're witnessing that camaraderie and flourishing under its influence. Happy to have you on our team, Merkur Gaming India

Employer’s Response

Dear employee, Thank you for your feedback. We're pleased to know that you like the company's work culture. Our employee-centric ideologies invariably drive us towards building, improving and nurturing the said culture so that our workforce feels at home. To cap it off, we extend flexible work timings wherein our employees are free to choose a clock-in-time/work window at their convenience, thereby enabling them to complete the standard number of hours per day or week when it suits them best. Regarding your comment on our Leave Policy, we would need further details to understand your concern. That said, we'd like to put forth a list of leaves we already offer – Earned Leave, Casual Leave, Sick Leave, Marriage Leave, Maternity/Paternity Leave, Bereavement Leave, Compensatory Leave, Unpaid Extended Leave, Birthday Leave and leaves on other Special Occasions. These leaves are on top of the regular public holidays, national days and gazetted holidays deemed mandatory by the government. We believe that these cover all manner of concerns that our employees might have as far as leaves are concerned. We now suggest you to use our internal communication channels to reach the right ears for a swifter resolution. Our systems provide multiple ways to make yourself heard - you can speak to your reporting manager, reach out to the HR team or even the top management, for that matter. Thank you, Merkur Gaming India

Employer’s Response

Dear employee, Thank you so much for the positive 5-star feedback! We’re delighted that you found the work environment at Merkur India to be friendly. To see our vision of building an employee- centric enterprise come to fruition and resonate so well with you encourages us to keep doing more and be better at what we do best. Furthermore, the management and teams at MGI constitute the brightest minds and industry experts who share a camaraderie built on cooperation, respect and knowledge exchange. And we’re pleased you’re witnessing the same and flourishing under its influence. Happy to have you on our team, Merkur Gaming India

Employer’s Response

Dear employee, Thank you for your feedback. We're pleased to know that you like the company's work culture. Our employee-centric ideologies invariably drive us towards building, improving and nurturing the said culture so that our workforce feels at home. As far as the medical insurance for dependents is concerned, please note that we've taken your opinion into consideration. Lastly, you seem to have made an error by mentioning that work timings at Merkur Gaming India are strict. Contrarily, we offer flexible timings to our employees since ours is a creative enterprise, and we genuinely understand that creativity can't be boxed in the confines of time. Our employees are free to complete the standard number of hours per day or week whenever it suits them best to balance work and life smoothly. Keep growing and stay safe, Merkur Gaming India

Employer’s Response

Dear employee, thank you so much for your positive and valuable feedback. Happy to have you on our team, Merkur Gaming India

Employer’s Response

Dear employee, Thank you so much for your feedback. We’re glad to know that your time with us has been one of growth augmented by a subtle balance between work and life. We want to take this opportunity to mention that Merkur Gaming India takes frequent measures to ensure that our employees experience the said balance and growth fueled by continual learning. Speaking of a creative environment, we always strive to provide an atmosphere that fosters creativity and innovation. Our flexible work timing policy is a notable aspect meant to encourage creativity as it can’t be boxed in the confines of time. However, we welcome you to share your perspective on how it can be improved and apply it if it works in the best interests of the company and the employees. For that, you can use our internal communication channels to reach the right ears. Our systems provide multiple ways to make yourself heard - you can speak to your reporting manager, reach out to the HR team or even the top management, for that matter. Furthermore, we have suggestion boxes at the office if you want to share your ideas anonymously. Please feel free to do so if required. Thank you, Merkur Gaming India

Employer’s Response

Dear employee, thank you for your feedback. The management and teams at MGI have always strived to create an environment that's congenial and conducive to each employee's growth. Knowing that you're appreciative of the said workplace environment makes us happy and encourages us to keep doing more. Regarding the leave deductions during the lockdown, we understand that this is a point of concern. During the pandemic, our leave policy was tailored to assist those affected by COVID-19, adapting as necessary from the first wave through the third. We constantly updated our approach to align with evolving health guidelines and the immediate needs of our workforce. We aimed to balance fairness with the requirements of our operations, ensuring support where it was most needed. As for your concern regarding our WFH policy, it is imperative to understand that our operational modalities require our employees to be at the office. That said, we do offer work-from-home arrangements in unprecedented events/situations such as the Covid-19 crisis. Speaking of politics, we have a zero-tolerance policy. We strongly condemn discrimination in any form and firmly believe in equality and equity. Therefore, our appraisal and promotional policies are unbiased, and our employees are solely rewarded on the basis of their merits and initiatives. Furthermore, our appraisals are based on a comprehensive, performance review procedure that follows international standards. It incorporates a ranking system built on a substantial number of assessment parameters and tangible metrics, making it accurate, objective, and fair. On top of that, we have another level of evaluation wherein the managers at MGI follow a structured and well-defined process, which also includes a significant number of parameters to evaluate employee performance. This detailed protocol is implemented each year with absolute precision, and the multiple levels of review and feedback are specially designed to minimise bias and ensure transparency and fairness. As for the timings, we extend a flexible working model wherein our employees are free to choose a clock-in-time/work window at their convenience, thereby enabling them to complete the standard number of hours per day or week when it suits them best. We hope your concerns were addressed. For anything else, please make use of our internal communication channels. We also have suggestion boxes at the office if you want to share your concerns anonymously. Please feel free to do so if required. Thank you, Merkur Gaming India

Employer’s Response

Dear Employee, If you have any feedback, please feel free to reach out to HR team. We will be happy to assist you. HR