Merkur Gaming India Senior QA Engineer Noida Reviews

Employer’s Response

Dear employee, thank you for your feedback. We're happy you're experiencing the most sought-after work-life balance at Merkur India. Our workforce is our backbone, and creating a balanced work culture for them has always been our priority since the company's inception. Since then, we've strived to do just that and to see that vision manifesting and resonating so well with you encourages us to keep doing more. As for your concern regarding the processes, we’re unsure as to what you’re trying to convey. We would need a bit more detail to understand it better. Please use our internal communication channels to do the same. We also have suggestion boxes at the office if you want to share your concerns anonymously. Please feel free to do so if required. Best regards, Merkur Gaming India

Employer’s Response

Dear employee, thank you for your feedback. We’re pleased to hear that you appreciate the job security at Merkur India. However, the second claim, where you’ve pointed fingers at our valuable managers and senior officials, is unsubstantiated and unacceptable. You have gone to the extent of making false remarks about individuals with whom you share a workplace, and that’s highly unethical. You’ve also indicated that the culture at Merkur India is one of bias when it’s anything but. It’s important for you to know that our organisation is built on two foundational pillars – equality and equity (among many others). Therefore, our appraisal and promotional policies are unbiased, and our workforce is solely rewarded on the basis of their merits and initiatives. That said, if an employee outperforms themselves and makes extraordinary contributions, the said employee deserves recognition and is rewarded appropriately. To reiterate, we have zero tolerance towards politics and strongly condemn discrimination in any form. Speaking of office timings, our work culture is one of freedom, and we trust our people to get their designated tasks completed in time. Therefore, as per our employee-first policies, we offer flexible work timings. Contrary to your claim, our employees are free to choose a clock-in-time/work window at their convenience, thereby enabling them to complete the standard number of hours per day or week when it suits them best. Lastly, we urge you to use our internal communication channels and articulate your concerns in a constructive manner. In the meantime, we request that you remove this disparaging feedback and cooperate with us. Thank you, Merkur Gaming India

Employer’s Response

Dear Employee, Thank you for your feedback about working at Merkur Gaming India and appreciating the work environment and culture. It is our continuous endeavor as an organization to build a thriving workplace committed to growth and development. Our organization is predicated on a strong value system. We are a diverse and inclusive workplace and believe in equality and equity. As a technology company, we are progressive in our policies and believe in cultivating diverse talent, developing an engaged workforce, leveraging unique experiences and perspectives, and sparking innovation through collaboration. We endeavor to make our employees feel valued members of the team. At Merkur Gaming India, we have a well-structured and streamlined performance review mechanism, a periodic process that assesses an individual employee’s job performance and productivity in relation to certain pre-established criteria and organizational objectives. Other aspects of individual employees are considered as well, such as organizational behavior, accomplishments, potential for future improvement, strengths and weaknesses. We do also acknowledge that employees need flexibility in work schedule to balance work with other demands and responsibilities, and therefore, we extend Flexible work configurations to provide employees a host of benefits including: • Work from home option - On a need basis if it is in consonance with the work responsibility and in events/situations which are unprecedented like the prevailing Pandemic which may call for remote work operations. • Flexible / adjusted work schedule where in team members may want to work the standard number of hours in a workday or workweek but vary their start and end times. Thank you for sharing your inputs and suggestions on the coverage of company sponsored Health Insurance, we will certainly consider this in our future planning. We’re proud to have you in our team. Keep growing. Stay safe. Team MGI Cheers, Team HR – Merkur Gaming India

Employer’s Response

Dear Employee, Thank you for your valuable and positive feedback. Especially, pointing out the ‘pros’ which are the sine qua non to any successful employee-centric enterprise. Our organization is predicated on a strong value system. We are a diverse and inclusive workplace and believe in equality and equity. As a technology company, we are progressive in our policies and believe in cultivating diverse talent, developing an engaged workforce, leveraging unique experiences and perspectives, and sparking innovation through collaboration. We endeavor to make our employees feel valued members of the team. Please consider that at times certain policies and practices may not cater to an individual’s interest or benefit. It is because circumstances and situations are not equal for all. In such times, it is urged that the concerned employee like yourself communicates its concerns to the reporting manager or the HR team and work out a solution, collaboratively. We would like to reiterate that our policies are not biased towards any particular employee. The management has exemplified in action and conduct time and again that employee well-being and fostering a fair environment for our employees is a top priority for the organization. Team HR – Merkur Gaming India