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Merck Life Science

Compare

4.1

based on 306 Reviews

About
Reviews
306
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2.4k
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Merck Life Science Customer Success, Service & Operations Department Mumbai Reviews

Updated 10 Feb, 2025

Overall Rating

4.9/5

based on 5 reviews

Rating distribution

3 (60.0%)

2 (40.0%)

0 (0%)

Category Ratings

4.6

Skill development

4.4

Company culture

4.4

Work-life balance

4.3

Job security

4.1

Work satisfaction

3.6

Salary

3.4

Promotions

What employees say about Merck Life Science?

Insights from employee reviews on AmbitionBox

Workplace insights

Within country

40% employees reported

View more detailed insights

Gender based rating

5.0

Rated by Women

1 reviews

4.9

Rated by Men

3 reviews

Merck Life Science is rated 4.9 out of 5 stars on AmbitionBox, based on 5 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with ... Read more

Merck Life Science is rated 4.9 out of 5 stars on AmbitionBox, based on 5 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

5 reviews found

Sort by: Popular

Service Manager in Mumbai

Full Time

After Sales Service & Repair Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 28 Jan 2025

Likes

Salary - Good
Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Overall Rating

Territory Service Manager in Mumbai

Full Time

After Sales Service & Repair Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 24 Nov 2023

Likes

Working culture

Skill development - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Pay & Incentives structure need to improve

Work Details

Work policy: Client visits

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Area Service Manager in Mumbai

Full Time

After Sales Service & Repair Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 17 Oct 2023

Likes

9 year at Merck Life sciences Formerly Millipore. culture was really healthy active and motivating yearly skill development activities are really heled me to grow my personality as well as helped in my professional personals life . thanks to Merck to make me curious for lifetime...

Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Good

Dislikes

New leadership has made some changes i personally didn't like i feel all departments are important for any organization ignoring service departments is a discriminations a sort of also the input from service persons will help in product development as technology changes super fast is missing or lagging the pay scale is also need to improves it is less than market in India. Also being a Life science company need to add some more strong scientific products to portfolio...Read More

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves International Travel, Travel Within Country, Travel Within City.

Customer Service Representative in Mumbai

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 10 Feb 2025

Likes

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent

Overall Rating

Customer Service Executive in Mumbai

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Feb 2020

Likes

It's just an awesome company

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Return to all reviews

Top trending discussions

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Career Growth

1w (edited)

a transformation expert phd corporate strategy professional

What are the biggest lessons you have learned in the corporate world?

_Lessons Learned from 1.3 Years of Remote Work_ 1. Separate friendship and professional work to maintain professionalism. 2. Keep career decisions and sensitive information confidential. 3. Avoid procrastination by staying focused on goals and prioritizing tasks. 4. Focus on personal growth, rather than comparing yourself to others. 5. Set clear boundaries and prioritize tasks to maintain productivity. 6. Maintain a polite and friendly demeanor, even in virtual interactions. 7. Use video conferencing tools to stay connected with colleagues. 8. Prioritize integrity by delivering high-quality work. 9. Take ownership of your career by setting goals and seeking feedback. 10. Establish clear expectations with colleagues and managers. 11. Celebrate achievements and recognize progress to stay motivated. By applying these lessons, I've been able to thrive in a remote work environment.

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Jobs at Merck Life Science

View all

Merck - Lead - FP&A Performance Management & Compliance - MBS (12-18 yrs)

12-18 Yrs

Not Disclosed

More about working at Merck Life Science

HQ - Mumbai, India
Pharma
1k-5k Employees (India)

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 5 Merck Life Science reviews submitted by Merck Life Science employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Merck Life Science is the right company for you. ... Read more

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Merck Life Science Reviews

Merck Life Science Salaries in Customer Success, Service & Operations Department in Mumbai

Customer Service Associate 2 salaries	₹4.5 L/yr - ₹4.5 L/yr
Technical Engineer 2 salaries	₹7.5 L/yr - ₹7.5 L/yr
Territory Manager 1 salary	₹13.5 L/yr - ₹13.5 L/yr
Territory Sales Manager 1 salary	₹23.8 L/yr - ₹23.8 L/yr
Customer Service Representative 1 salary	₹3.5 L/yr - ₹3.5 L/yr